Top Rated Home Warranty Companies in Dubuque Iowa
This directory page presents you with a list of home warranty companies that service in Dubuque Iowa. You can filter the service providers by Premuim, Deductible or Ratings by using the Sort By option below. We try to keep the directory up to date, but the price and the coverage choices may vary in your local area (IA). Once you choose a company, use the Price Quote option to quickly request for a price quote.
Best Home Warranty Companies in Dubuque
| City: Dubuque | Population: 43173 |
| State: IA | Area code: 563 |
| County: DUBUQUE | Region: Dubuque IA |
| Zip codes covered: 52099 52004 52003 52002 52001 |
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Recently Reviewed Home Warranty Companies in Dubuque
- Company Name: Total Protect
- Reviewer: Mark Jackson East Dubuque, IL 61025
- Date: 2008-12-23 19:00:52
- Review: In my humble opinion this company doesn't even deserve the lowest rating here. I wish I saw this site earlier. I called Total Protect this morning early, on hold for 45 minutes. My furnace motor was clearly on it's last leg, making a ton of noise running constantly. By the time I told the TP rep what was wrong, I got off the phone at 10:40 am. She said they (Total Protect) would call me back within 2-4 hours with a service person all lined up. At 2:40 pm my furnace noise was getting worse, I called them because they hadn't called me back as they promised. New person on the phone after I waited awhile. This person said they had absolutely no one in my area that could fix it, even though I live right next to a city of 70,000 people! Their closest service personnell were 3 hrs away! She said they would "do me a favor" and I could go out and find my own service technician. Now I'm doing their job for them!!! What the hell am I paying them for I wondered??? This lady was very nice though, and she told me to have the problem diagnosed, call them back and they'd give the ok, long as I used a liscensed, insured repairman. By now it's 3:30, It's 16 degree's outside, my furnace isn't keeping up well at all, making more noise than ever, getting hotter, and I had to start calling and calling late in the day to find someone! Finally found a nice repairman who was swamped with service but he came out to look. He came and went, told me what the problem was and said he'd order the parts and would have them by tomorrow. He gave me a ballpark price. I just called Total Protect, a whole new person again, his story changed again! Now this guy tells me even though it is after hours and my repairman couldn't get part prices even if he wanted to, this Total protect guy says he needs a written estimate faxed to him for his consideration in approving this. OK, no mention was made of this earlier, I was simply told to call them back, give them an idea what was wrong, and they'd ok it and I'd be on my way. Repairman is gone, I was lucky enough that he agreed to stop at all, late in the day on the day before Chrstmas Eve, I just shut down my furnace because I didn't want the motor to start a fire because it is rattling so bad and getting so hot. Supposed to get down to 0 degree's tonight. My family and i were supposed to be out of town the next couple days visiting relatives for Christmas. Because of Total Protects total lack of giving a crap about it's customers, I'm on my way out now to find a generator and a portable heater in the hopes the pipes don't freeze this evening. ANYONE THINKING OF PAYING TOTAL PROTECT BEWARE, THIS COMPANY IS CLEARLY GIVING FOLKS THE RUNAROUND. Much like Total protect does I should now install a disclaimer, "this is just my humble opinion". I am not unrealistic, I don't expect them to do it all for nothing, I even offered to have it fixed, I'll pay the bill, send them a copy, whatever they think was a fair, reasonable fee to cover whatever it is they cover they could reimburse me for later. I was told no, that's not possible, before anything is done, they need it all in writing faxed to them "for their consideration". Tomorrow I will report them to the Better Business Bureau, my States attorney and my bank who originally sent me their ad to begin with. TOTAL PROTECT IS A HUGE SCAM IN MY OPINION. You folks that were helped by them, buyer beware, next time you may not be so lucky. Our contract cost is $455.40 per year with a $60 deductible, I would have been much better off taking that money and setting it aside and taking care of the problems myself instead of waiting for this piece of crap company. Course, that is just my humble opinion. They won't get another penny of my money.
