Top Rated Home Warranty Companies in Rochester Minnesota
This directory page presents you with a list of home warranty companies that service in Rochester Minnesota. You can filter the service providers by Premuim, Deductible or Ratings by using the Sort By option below. We try to keep the directory up to date, but the price and the coverage choices may vary in your local area (MN). Once you choose a company, use the Price Quote option to quickly request for a price quote.
Best Home Warranty Companies in Rochester
| City: Rochester | Population: 51917 |
| State: MN | Area code: 507 |
| County: OLMSTED | Region: Rochester MN |
| Zip codes covered: 55905 55903 55906 55902 55904 55901 |
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Recently Reviewed Home Warranty Companies in Rochester
- Company Name: Home Warranty Of America
- Reviewer: Kim G., Rochester, Minnesota
- Date: 2011-03-05 19:06:01
- Review: I reviewed in depth the coverages and terms and conditions provided by HWA and spoke directly to an HWA representative before purchasing their home warranty. I was concerned with the older age of my appliances at the time I purchased my home. I was specifically told that age was not an issue as long as everything was in good working order when the policy was purchased. I specifically read and re-read the exclusions, terms and conditions and every other part of the policy, website and initial information I was given from my realtor who had recommended the service. I purchased the policy, moved into the home and was there for well over 30 days when the hot water started turning black out of my faucet. As I've had some experience with water heater issues in my lifetime, I decided to flush and dissenfect the unit to see if that fixed the problem. Didn't help, so I called in the claim. HWA did respond quickly to arrange for a serviceman to come out to the home. The serviceman checked my water and saw the problem was only with hot water usage and believed the problem to be sediment in the bottom of the tank. He had misgivings about warranty companies to begin with and I insured him that I had the best Diamond plan they had to offer along with the "Green Plus" endorsement that covers replacement of the appliance in the event that it couldn't be repaired. This policy specifically states under the Water Heater coverage paragraph, that "Premium Coverage Includes: Problems caused by sediment". I was informed by HWA that after discussing the sediment issue with the serviceman, that I was denied the claim. I then phoned the serviceman who confirmed he tried his hardest to reason with HWA but as usual to no avail. I spent weeks trying to resolve this issue with HWA, reading the policy conditions to them verbatim, even the main coverage statement to "repair or replace any system and component mentioned as included in the contract that may become inoperatative due to normal wear and tear as long as they are in place and working properly on the effective date of the policy". None of this mattered. They could not give me any reason for the denial that was in the actual policy terms and conditions or exclusions. I tried no less than 10 times to contact the supervisor of customer service, who never answers her phone and simply refused to call the work number I left on messages to reach me during business hours. The only reason I was ever given by the customer service reps was that "the life of the hot water heater was over previous to my purchase of the home and the policy". They also told me that they don't need to follow their written policy, they can deny a claim for whatever reason they feel justified. Next, my realtor tried to deal with them. Asked why they were advertising that this coverage type was meant for older but working appliances in newly purchased homes. He did not get any different answer than I got. My only recourse was to cancel the remainder of the policy (with a cancellation charge, no less!). In my opinion, they are well aware that you won't hire an attorney to force them to honor their own terms and conditions, so it's less expensive for them to return a portion of the policy than pay $500 for a new hot water heater or the repair cost. Also, had to pay the $75 charge for the service call as well. BUYER BEWARE, you will spend more personal time, money and aggrevation that the full cost of the policy that you could have used to pay for all or most of your needed repair or replacement. THIS PLACE SHOULD BE SHUT DOWN!
- Company Name: American Residential Warranty
- Reviewer: Josh D Rochester NY
- Date: 2011-03-01 18:18:03
- Review: Night and day better then any other Warranty company. Thankful I chose them after being with 2 others that were nightmares in the past. American Residential deserves alot of credit for my Heating Repairs and their technician was real prompt and professional.
- Company Name: Total Protect
- Reviewer: Jim, Rochester, NY
- Date: 2009-02-09 14:36:40
- Review: Thank heavens for this website. Thanks to all who shared their experiences. I am running the other direction. Obviously my mortgage company didn't do their homework. Thanks again.
