Comments on: American Home Warranty – Featured Review

By: Karina R.

Karina R. — Tue, 03 Aug 2010 20:44:55 +0000

American Home Shield is always a hassle. They send out incompetent service providers, and many repairs are not covered at all, or not done in a timely or acceptable manner.

I just finished going without hot water for five days due to the lack of follow through on my claim. I am in the process of filing an official complaint with their company, and with the Contractor’s State Licensing Board.

My realtor also says that he has had so many problems with American Home Shield that he has transferred all of his customers to First American.

By: Cindi F

Cindi F — Sat, 01 Aug 2009 02:09:31 +0000

I am very familiar with the AHS warranty; I am a Realtor that always suggested to my clients that they have a home warranty. I see the reviews and unfortunately when people have a “good” experience they do not tend to write a review, it is only when the experience was “bad”.

Before you rate this warranty company, please consider that AHS currently provides 1.3 million home warranties nationwide, and spent over $318 million in service claim just in 2008. At the time of this posting there were only a little over 400 reviews, which were the most reviews of any warranty company with a rating below 2. I would challenge to ask the warranty company that has the highest rating on the list with only 16 reviews, just how many warranties are they currently providing and how much money did they pay in claims last year?

As a professional Realtor, I must say that a Home Warranty is a must when buying a home and AHS has been in the business longer than any other warranty company around and it is the only warranty that I have confidence in for my clients.

By: Kimberly

Kimberly — Thu, 23 Jul 2009 16:14:11 +0000

American home shield is a ripoff, their “service contractors” are highly incompetent, non-service oriented, backwards rejects, who only have a “customer” because they are contracted with this sort of company, who by the way is doing business as American Home Shield, Prestige Home Service, Prestige Home Warranty,AHS,Home Protection One Corporation, and Service Home Guard.
So BEWARE homeowner. You will pay $55.00 a month and $60.00
each time you call for “service”…consider yourself warned…. Put your money in a savings account and get it repaired correctly, by true professionals.