Choice Home Warranty
Home Warranty Plan Details and Reviews for Choice Home Warranty
Premium: $350
Deductible: $50
Effective: 30 days after enrollment
Web: choicehomewarranty.com
Deductible: $50
Effective: 30 days after enrollment
Web: choicehomewarranty.com
Coverage Area: USA - All States
| Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights





I purchased coverage with this company in July. So far I had a small plumbing backup in the basement and it was fixd very quick. I hope I have no other problems this year but if I do at least I have coverage with a good company. I am very pleased with my decsion to go with this company.
My kitchen sink began draining extremely slow on a Sunday afternoon. Thinking it was nothing serious, I poured Drano Max Gel into the drain, hoping to fix the problem. The following morning, the water had drained out but the sink was still clogged. I went to the website for CHW to place a claim. A local Plumbing Compamy arrived at my home within 90 minutes. The drain was cleared in 15 minutes. I was more than pleased!
I rate my eperience with choice home warrenty good except that one time when I called their computers were down and I had call back. they fix my refrigerater very good. I was happey.
I recently switched to Choice Home Warranty after using AHS for several years and I must say that their customer service is far superior to AHS. They were in constant contact with me during the entire claims process calling to help me with anything I needed. I would recommend switching to Choice Home Warranty.
In reading the fine print on the contract, this company esentially provides almost no coverage of any items that might actually break. Of those items they do cover, there are so many exclusions and caveats that the end result is the seam – you pay for no actual coverage.
Case in point is the first cliam I attemtped to make. The front of the plicy states “Plumbig System Included.” However, on the back pages, in fine print, you fine that sewage ejector pumps, which are a relatively high fail item and range between $1000 to $1400 for repair, are not covered, and which was one reason I took out the policy in the first place.
Stay away from this company. They offer no real coverage for thie money.
My ac was out in the middle of a heatwave and choice repaired it with no hassles. The only problem was that it the service man was booked up and could not come out until the next day, but I have to give credit to the choice customer service people, very nice and caring.
Michael Brantley
Pleased with the services I received. CHW repaired my sink clog and the technician was really nice too.
IM A SERVICE PROVIDER FOR CHOICE,IM VERT HAPPY WITH THEYRE LOGISTICS, I DO THINK THEY ARE A UP AND COMING COMPANY WHO TRULY CARES ABOUT THEYRE CONTRACTORS AND THEYRE CLIENTS, UNLIKE FIRST AMERICAN AND AMERICAN HOME SHELD, WHICH BOTH I HAVE WORKED FOR. REMEMBER IF THEY TAKE CARE OF THE CONTRACTOR,THE CONTRACTOR TAKES CARE OF YOU
I used to have National Home Protection which is out of business and under investigation, but I switched to Choice Home Warranty in May. I just made my first claim yesterday for a plumbing leak, and the leak is repaired! No hassles. I am a very satisfied customer of Choice, and want to thank Jessica Andrews as she was so nice and helpful, I even tried to ask her out, but she turned me down
Service call went very smooth and technician came and fixed after initial call. All went well !!!
the only problem i had, was i had to call the contractor several times, i think choice home warranty should have made the calls instead of me.
I would just like to say how happy I was using your services recently. Everytime something used to break I was always so worried about the contractor & repair cost, now with Choice I don’t have to worry anymore.
Also a specials thanks to Ashley Murphy.
my garbage disposal was leaking, it was due to a crack in the casing. A repairwoman came 2 days after i called and replaced it – no question. Except for the fact that she was booked all day the day after my call and could not make it earlier, she did an excellent job.
Service from Choice Home Warranty was perfect. The technician on the other hand was also good but not great. The only reason why I gave him a 4 instead of a 5 is because he had mud on his boots and got dirt on my floor. Other than that I was very happy with the services I received. The price was also great so overall I’m a happy camper.
Outstanding customer service and complete follow-thru with my claim. Very happy with the services I received. Great investment!
Contractor got me up and runninng in 24hrs
I was happy with service. Mr. Brad was so patient and helpful. This company really cares about helping you. Thank you very much!
The only complaint that i have is that it took the service provider approx. 30 before he got authorization to do the plumbing job. After the authorization was granted it only took approx. 10 mins to fix the problem. Overall the service was great i recommend having this warranty to any homeowner. It will save you time money and a headache.
Mandatory arbitration in New Jersey: no thanks for depriving me of due process or any enforement rights in my own state.
Kudos to Daniel’s plumbing. He was on time, curteous and worked quickly and thoroughly.
I’d just like to share my pleasant experience with Choice Warranty. I had a real problem with my AC for years and couldnt seem to get it right. I’ve been through many other companies and all of them denied me. I took a chance with Choice and signed up. I thought they were going to deny me like the rest, but I luckily I was wrong. Hank from AAA Air was the most knowledgable tech I’ve met and fixed my unit to run cool as new. Troy from CHW was also a pleasure to deal with. He helped me every step of the way. If you are in the market for a home warranty you should consider Choice Home Warranty.
Wonderful experience. They replaced my water heater without any hassles. Excellent all around. 5 stars for me. De
I would think twice before taking this company. There is a clause “known or unknown pre-existing conditions, deficiencies and/or defects” that they could freely use at any time not to cover anything. My AC unit broke, I made my claim and being honest the assigned a technician very fast which was good. When the technician came, he didn’t fix anything (105F degrees) but made a report and send it to these guys. The problem was the compressor and needed to be replaced. The next day they called telling that they denied the claim. 1st they told me that is was because I was only 25 days on the plan which didn’t make sense and then they corrected it and use the clause I stated before. Talked to their own technician and he told me that a compressor either work or not (white or blank). No sense at all with pre-existing clause for it. I called and ask for a Manager, they didn’t have any at that time 10:00 am, but told me that he will call in about 24 hours. 3 days later I called them since nobody called me, they were reluctant to bring the manager but finally one answered…after discussing he said he will call me in an hour. 6 hours later I called since didn’t receive any call, I talked to the supposed manager. He said he called me and let me a message which is a lie. Bottom line, they didn’t cover anything supposedly for a pre-existing “unknow” issue that its own technician says that thing doesn’t exist. I canceled right away the contract with these guys since I really do not know what to expect and can not rely on a not serious at all company. Is someone read this please take my advice, DO NOT TAKE THIS GUYS, and I am serious. After reading many of these reviews I can see that they only fix minor things, when something expensive shows they will use its ridiculous clause and screw you. Do not let them do that with you. My mistake was to change from a another company I had before and with which I never have any issue to this one for a few bucks, I really regret that. I am sure the guy who commented just before me is either someone from this company or the problem with his AC was just a fuse or another really cheap problem. Just wait if you have a big one and you will see.
Well I bought this home warranty and had my usual doubts. I was burned by National Protection Warranty, and figured these guys were another scam. However, Choice fixed my AC the very same day I made the claim call. I WAS AMAZED!!! No hassles and no excuses LOL. I couldn’t believe it! I finally found a warranty company that doesn’t jerk you around…and belive you me I’ve been through them all. Thank you Choice Home Warranty!
I just had my garbage disposal replaced by choice. Very pleased and impressed with the whole experience. Much better than ahs and I was with them for 6 years.