Texas AG lawsuit against National Home Protection

Texas Attorney General Greg Abbott filed a suit against a New York-based Home Warranty company for unlawfully doing business in Texas. The state’s enforcement action seeks to prevent National Home Protection, Inc. from doing business in Texas until it is licensed by the state and complies with requirements of the Texas Occupations Code.

According to state investigators, National Home Protection continued selling “residential service contracts” to Texas homeowners even after the company was specifically informed about licensure and other requirements. The defendant ignored the Texas Real Estate Commission’s demand that it stop offering Texas home warranty plans and return any money received from Texans. Meanwhile, Texas customers continued to complain that the company refused to repair or replace various home systems.

The state’s enforcement action charges National Home Protection with violating the Texas Occupations Code by failing to obtain a license, maintain a funded reserve against their liabilities and file annual reports with the state. The company also is charged with violating the Texas Deceptive Trade Practices Act (DTPA) by operating without a license in Texas.

For more information, Texas homeowners can call a toll-free complaint hotline at (800) 252-8011 or go online to www.texasattorneygeneral.gov.