5 Star Home Warranty

Home Warranty Plan Details and Reviews for 5 Star Home Warranty

5 Star Home Warranty
Customer Service 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
Service Timeliness 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
Repair Service 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
Overall Rating1.6 1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating1.5 Star Rating
Total Reviews: 1
Total Quotes : 3
Premium $350
Deductible $60
Effective Depends on the policy
Years In Business 2016
BBB Rating
Complaint Resolution
Offers Online Claims
Coverage Area Nationwide (USA)



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5 Star Home Warranty is headquartered in Draper, Utah and is locally owned and operated. The company currently conducts business only in Utah. 5 Star Home Warranty claims that their warranty plans are the best form of protection that Utah homeowners can purchase. All their contracts are signed for a period of one year and the company claims that they offer the best possible service in the industry.

The company’s official website provides all basic online facilities to the users. Customers can sign up for plans, place service requests and even renew their plans through their website.

 

The company offers four different types of home warranty plans, they are :


  • The Gold Plan
  • The Platinum Plan
  • Platinum Plus
  • Green Plus


 

The Gold Plan and the Platinum Plan are priced at $285 and $350 respectively. Information on the prices of the other two plans are unavailable. The Gold plan covers major systems and provides everything included in Seller’s coverage. Service call fee for Gold plan is $60.
 
The Platinum plan has a wider coverage than the Gold plan. Everything covered under Gold plan is included and a few additional items are also covered. Another attractive feature of the Platinum plan is that it provides Premium coverage which has a lot of benefits like code violation coverage, faucets, plumbing fixtures, permits up to $50 and much more. Service call fee for this plan is $75.
 
Platinum Plus and Green Plus plans provide Buyer’s coverage alone. These plans have a service call fee of $75.

Reviews & Ratings

Roy - UT 07-02-2015
Christopher LeMay,Roy UT
Posted On 07/02/15
Review No. 89022
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Purchased warranty Feb 2014. First problem was 'repaired'. However, ended up replacing appliance on our own. Had leak within wall. 5Star had plumber come out and fix leak. However drywall has holes, cuts, pieces removed. Part II was to have drywall corrected. Tried working with company for several months. Even texted pics to Miles so he would have a reference of the damage. First drywall guy had broken ribs or something. Wasted a couple of months back and forth. 5Star then supposedly had hooked me up with a local drywall company. I contacted them multiple times and they never returned calls but numerous messages were left. Contacted 5Star again, they were going to find another company. Never heard back. Called multiple times and left messages for Miles. Never had a return call. Feb 2015 came and went. Still no call back.
Very unsatisfied. Sent TWO registered letters to P.O. Box listed on webpage. They never claimed them and they were sent back to me. Cannot recommend them. view less
Purchased warranty Feb 2014. First problem was 'repaired'. However, ended up replacing appliance on our own. Had leak within wall. 5Star had plumber come out and fix leak. However drywall has holes, cuts, pieces removed. Part II was to have drywall corrected. Tried working with company for several months. Even texted pics to Miles so he would have a reference of the damage. First
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