The company has a host of online and offline services for their customers. BHW claims that a customer’s warranty service is scheduled when they first call the company, this makes callbacks unnecessary. The company also claims that they do not make their customers wait, service will be provided within 24 hrs of the problem being reported. To top it all, the company states that they take full responsibility of their contractor’s work.
The official website of BHW allows customers to enjoy a range of online services. Any information regarding plans and their pricing can be found on the site. In addition to this, potential customers can sign up for plans online. You can also place service requests through their site by filling out a simple form.
There is one primary plan offered by the company known as the Standard plan. The other plans are simply upgrades of the primary plan. Upgrades are available in level I, Level II and level III, with the coverage increasing from first to the final upgrade level.
The pricing of the plans are as follows
Standard Plan - $350
Level I upgrade - $425
Level II upgrade - $495
Level III upgrade - $995
There is also a Green upgrade option in which your refrigerator, washer and dishwasher are replaced with Energy Star products.