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A Better Home Warranty Company Review 2024
A Better Home Warranty Company has served comprehensive protection plans to Dallas/Fort Worth homeowners for nearly 15 years. This comprehensive review of A Better Home Warranty Company provides an in-depth analysis of the company's plans, cost, coverage, and customer service.
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Plans costs
$375 - $995
Service fee
$75
14 Years in
Business
30 Days Waiting
Periods
states
Established in 2009, A Better Home Warranty Company has its headquarters in Texas and provides home warranty services in Dallas/Fort Worth. They offer comprehensive plans encompassing home systems and appliances, allowing you to choose one that aligns with your specific requirements.
Our editorial team conducted extensive research and examined numerous customer reviews across various platforms to offer a thorough review of A Better Home Warranty. This review will provide homeowners with the following information:
- Plans, coverage, inclusions, and exclusions
- Plan prices
- Claim process guide
Why A Better Home Warranty Company?
A Better Home Warranty Company provides reservice against any repair failure
The company offers 13-month coverage
A Better Home Warranty has an A+ rating on BBB
HomeWarrantyReviews.com
2.9/5 (3)
Pros & cons
Pros
- Offers Concierge Service as your single point of contact for service claims
- Offers a wide range of add-on items
Cons
- No Online Chat
Enquire For Cost-effective home warranty plans
Protect Your Home Appliances And Systems Starting As Low As $1.5/Day
Plans & Coverage Of A Better Home Warranty Company
A Better Home Warranty Company offers a Standard Plan, which you can upgrade to Level 1, Level 2, and Level 3 as per your choice. The plans include both home appliances and home systems. Along with this, you are also offered various optional add-ons.
Take a look at the table below to learn more about the offered coverage.
|
Items Included |
Standard |
Level 1 |
Level 2 |
Level 3 |
| Central A/C (2 units) | ✓ | ✓ | ✓ | ✓ |
| A/C Tune-Up | ✓ | ✓ | ✓ | ✓ |
| Heating System (2 units) | ✓ | ✓ | ✓ | ✓ |
| Ductwork | ✓ | ✓ | ✓ | ✓ |
| Plumbing System | ✓ | ✓ | ✓ | ✓ |
| Plumbing Stoppages | ✓ | ✓ | ✓ | ✓ |
| Toilet Bowls/Tanks | ✓ | ✓ | ✓ | ✓ |
| Garage Door Opener | ✓ | ✓ | ✓ | ✓ |
| Dishwasher | ✓ | ✓ | ✓ | ✓ |
| Range/Oven | ✓ | ✓ | ✓ | ✓ |
| Cooktop | ✓ | ✓ | ✓ | ✓ |
| Re-Key Service | ✓ | ✓ | ✓ | ✓ |
| Water Heater | ✓ | ✓ | ✓ | ✓ |
| Garbage Disposal | ✓ | ✓ | ✓ | ✓ |
| Trash Compactor | ✓ | ✓ | ✓ | ✓ |
| Termite Treatment | ✓ | ✓ | ✓ | ✓ |
| Electrical | ✓ | ✓ | ✓ | ✓ |
| Pest & Rodent Control | ✓ | ✓ | ✓ | ✓ |
| Exhaust Fans | ✓ | ✓ | ✓ | ✓ |
| Homes Up To 5000 Sq. Ft. | ✓ | ✓ | ✓ | ✓ |
| $250 For Disposal, Permits, Code Violations | ✓ | ✓ | ✓ | |
| Professional Series Appliances | ✓ | ✓ | ✓ | |
| A/C Freon Recapture/Pump Down | ✓ | ✓ | ✓ | |
| Ceiling Fans, Doorbells | ✓ | ✓ | ✓ | |
| Central Vacuum | ✓ | ✓ | ✓ | |
| Faucets & Shower Heads | ✓ | ✓ | ✓ | |
| Instant Hot Water Dispenser | ✓ | ✓ | ✓ | |
| Whirlpool Motor & Pump | ✓ | ✓ | ✓ | |
| Refrigerator | ✓ | ✓ | ||
| Washer/Dryer | ✓ | ✓ | ||
| Built-In Wine Cooler | ✓ | |||
| Additional A/C Unit (3 total) | ✓ | |||
| Detached Building | ✓ | |||
| Homes up to 8000 sq. ft. | ✓ | |||
| Concierge Service | ✓ |
In addition to these plans, you can opt for Green Upgrade, which will help replace the dishwasher, washer, and refrigerator with ENERGY STARS products.
Note: With the Level 3, Concierge Service, you will get a dedicated representative to assist you with filing service claims in case of appliance or system failure.
Optional Coverage
Here are the additional coverage options offered by the company:
- Refrigerator
- Stand Alone Freezer
- Washer & Dryer
- Stand Alone Ice Maker
- Additional AC Unit
- Green Upgrade
- Sump Pump
- Additional Square Feet (Per 1,000 sq ft Over 5,000 sq ft)
- Humidifier/Dehumidifier
- Water Softener
- Whirlpool/Jetted Bathtub
- Pool (Including Attached Spa)
- Spa or Jacuzzi
- Smoke Detectors
- Hot Water Circulating Pump
- Hotel Reimbursement (Excludes Flooding)
- Detached Building
Coverage Limitations & Exclusions
A Better Home Warranty provides coverage for each item up to $5,000, and the total coverage for a contract is limited to $15,000.
Additionally, the specific items listed below have individual coverage limits.
|
Covered Items |
Limits |
|
Glycol, Radiant, Steam, Or Gravity Flow Systems |
Up To $1,000 Per Item |
|
Refrigerators, Stand-Alone Ice Makers, Built-In Wine Coolers, Pool/Spa Systems, Or Range/Oven/Cooktop Units |
Up To $1,000 Per Item |
|
Plumbing Systems, Ductwork, Termite Treatment |
Up To $500 Per Item |
Additionally, here are some of the things A Better Home Warranty won’t cover:
- Pre-existing conditions
- Any restoration of wall coverings, floor coverings, cabinets, countertops, paint, tiling, or any cosmetic defects repairs
- Repair or replacement for commercial quality systems and appliances
Note: Homeowners must read the service agreements to properly understand the non-covered components and situations.
A Better Home Warranty Company Cost
A Better Home Warranty offers a standard plan to upgrade up to Level 3. The service fee charged by the company is $75. The table below displays the cost of each plan for 13 months.
|
Plans |
Pricing (Annually) |
|
Standard Plan |
$375 |
|
Level 1 Plan |
$450 |
|
Level 2 Plan |
$520 |
|
Level 3 Plan |
$995 |
Review Of Plans, Coverage & Customer Service Of A Better Home Warranty Company
A Better Home Warranty Company specializes in catering to the home warranty needs of Dallas/Fort Worth, Texas. They offer a Standard Plan that can be further personalized with three levels of upgrades. While their plan structure may differ slightly from the industry norm, their coverage is extensive and comprehensive.
Review Of A Better Home Warranty Plans & Coverage
- A Better Home Warranty Company offers the Green Upgrade option, allowing customers to replace regular appliances with Energy Star-rated ones, promoting environmental sustainability.
- The company exclusively offers annual plans, starting at $375 for the Standard Plan, which aligns with industry standards. The Level 1 and Level 2 Plans are also reasonably priced.
- However, the Level 3 upgrade is relatively expensive, priced at $995 annually. While it provides comprehensive coverage, many homeowners in Texas might find the upfront cost prohibitive.
Review Of A Better Home Warranty’s Customer Services
- Due to the company’s limited number of customer reviews, it’s challenging to accurately gauge customer feedback.
- However, some customers have raised concerns about service delays on BBB, especially during emergencies.
A Better Home Warranty’s Claim Filing Procedure: Phone Number, Web Portal, & Online Form
A Better Home Warranty Company does a commendable job of offering its customers an easy approach to home warranty claims.
Here is the procedure that you need to follow whenever filing a claim:
- You can contact their representatives via phone at (817) 753-6699 or through the contact form, as the service is available 24/7.
- A technician will be assigned to your problem and check if the damage comes under the offered coverage. You will have to pay a service fee of $75, which is as per the industry.
- If the problem comes under coverage, the technician will repair it.
Note: You can also refer to your service agreement for a detailed description of the claim filing procedure.
Conclusion
A Better Home Warranty Company can be an ideal choice for Dallas/Fort Worth homeowners looking for comprehensive coverage. Every company has specific inclusions and exclusions, so ensure that you read the entire contract to understand everything and get the desired clarity.
Quick Details About The Company
| Service Fee |
$75 |
| Year Of Establishment |
2009 |
| Address |
PO Box 1668 Roanoke, Texas 76262 |
| Type Of Company |
Private |
| Plan Costs |
$375-$995 |
| Waiting Period |
30 Days |
| Coverage Limits |
Up to $15,000 |
Why Should You Trust Us?
- This review's information is sourced directly from A Better Home Warranty's official website and sample contract.
- We meticulously reviewed A Better Home Warranty's service agreement to streamline and clarify their descriptions.
- We analyzed customer reviews and complaints from various platforms to gain insights into customers' perspectives and concerns.
- This comprehensive review results from more than 31 hours of in-depth research dedicated to understanding every facet of the company.
Frequently Asked Questions (FAQs)
How Many States Do A Better Home Warranty Company Cover?
A.
A Better Home Warranty Company extends its services to Dallas/Fort Worth.
How Does A Home Warranty Work? How To Choose The Best Home Warranty?
A.
A home warranty covers major repairs and replacements due to normal wear and tear. Home warranty companies offer various plans at a nominal price. Some of the things that you will need to keep in mind when choosing the best home warranty are the following:
- Coverage: Many home warranty companies offer different plans and coverage. Go for a home warranty that includes the types of coverage you want for your home.
- Price: Price ranges vary depending from one company to another. Ensure to review the home warranty company reviews, compare the prices, and choose the one according to your budget.
- Customer Satisfaction: Read the reviews on their websites and other platforms to get a clear picture of their work.
Do Home Warranties Cover Things Already Broken?
A.
No, most home warranties don’t cover pre-existing conditions. However, American Home Shield and Cinch Home Services cover pre-existing conditions. It is advisable to read their service contracts to understand the terms and conditions better.
How Long Does It Take For A Home Warranty To Kick In?
A.
It takes approximately 30 days for a home warranty to kick in. After a 30-day waiting period, you can start filing claims for your covered items.
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