Advantage Home Warranty
Customer Reviews ( on a scale of 5 )
Service Plan
Advantage is a South Carolina based Corporation which has been in business for over a decade. During that time, Advantage created and launched Advantage Inspection. Today, it has become one of the largest, independent home inspection companies in the Southeast. During the course of doing tens of thousands of home inspections, it became apparent that there was a better way to provide more complete Home Warranty coverage to the client. Thus, the Advantage Home Warranty was launched in 1998 to welcome reviews. It is the first Home Warranty based on a structural, mechanical and electrical home inspection. By completing a home inspection prior to issuing warranty coverage, a more complete and extensive policy can be issued on your home transaction. Advantage Home Warranty is the only home warranty company that can offer our exclusive guarantee to its clients:
Limitations of Liability
Aggregate limitations per contract term for access, diagnosis, repair or replacement of:
• Roof leak repair is limited to $500.
• Combined concrete-encased plumbing, ductwork and wiring is limited to $500.
• Water Heater(s) are limited to $500 per contract.
• Framing repairs due to wood decay is limited to $1,500 per contract.
• Glycol, hot water or steam circulating heating systems are limited to $1,500.
• Combined Heating, Air Conditioning and Ductwork are limited to $3,000.
- In the earlier days, we collected ratings, but did not collect the review comments from users. So the total # of user ratings may not match with the total # of comments in some cases.
- Premium and deductible pricing info was taken from internet resources and may have changed recently. Please call insurance provides for latest pricing info
A great company with a committment to a ‘No Denied Claims’ policy.
This is the only company that requires a home inspection to document pre-existing conditions, which is a good thing for the homeowner, since this is what is needed to eliminate the loopholes tht many home warranty companies rely upon.
Great people, great product. Unique in the industry !
my neighbor has them and she complained about how rude they acted over the phone and how she got hung up on a few times!!!
I believe this is a false complaint as metioned above to bring down the the rating for Advantage Home Warranty. Our company has 0 complaints in our industry. Our company has superior service and will always identify any problems that may exist and always will settle with a client in any disagreement that may arise to insure proper customer service is provided. As you can tell our company and representatives are always on alert and can address situations like these at any time. If this was to be a valid complaint which I know is not…”Rose Watkins”, her nieghbor, and/or her mother may call me at anytime to resolve the issue.
William Johnson
Warranty Administrator
Advantage Home Warranty
877-577-4742
Yes, because giving all 5 as an employee is fair as well right?
I have had bad experience with this company. Claims were denied, customer service was poor. Also, watching these reviews, apparently this company is posting fake reviews to improve rating. I have reported the abuse to the site administrator. Be aware!
I am going to try to post here without using the rating system, to address negative comments. I am not sure that one can post here without actually giving a rating. These ‘customers’ who have complained about AHW posting false ratings to bring AHW’s ratings down.
The administration of this site should require that people who post should only post for themselves, not their ‘mother’or their ‘neighbor’.
Also the administration should allow any negative comments to be addressed, and to investigate if they are legit.
This is in response to Terri Koli who wrote
” I have had bad experience with this company. Claims were denied, customer service was poor. Also, watching these reviews, apparently this company is posting fake reviews to improve rating. I have reported the abuse to the site administrator. Be aware!”
If you are a legitimate customer you should contact William at AHW. We have a ‘No Denied Claims’ policy. I’m sure that either there is a misunderstanding or else you are not a legit. customer.
And regarding the ‘fake reviews’ by employees, as you know, when one goes to post here it is not immediatly clear if one must rate the company in order for your post to show up. I just tried posting without rating in order to respond to your complaints and found out it will post even if I did not rate AHW.
Anyway, I would like to contact the administration about what I feel are false negative claims, but the Contact Us link would not work for me.
I agree, non-customers should not post here, such as ‘Rose Watkins’ and even employees.
By the way, I am not an employee, I am an independent home inspector, but I do contract work for Advantage Inspection in Greensboro, NC.
I can’t rate this company because I can’t get a policy with them. We cancelled a policy with AHS and it seems unless we’re buying or selling, we don’t qualify