Allied Home Warranty
Home Warranty Plan Details and Reviews for Allied Home Warranty
Premium: $395-600
Deductible: $60
Effective: 30 days after enrollment
Web: alliedwarranty.com
Deductible: $60
Effective: 30 days after enrollment
Web: alliedwarranty.com
| Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
Reviews
Pages: « 9 8 7 [6] 5 4 3 2 1 » Show All
Pages: « 9 8 7 [6] 5 4 3 2 1 » Show All
air conditioner went out one month after i moved in. cost me $890.00. then had a busted hot water line in the slab. that cost me over $600.00. all these costs were less then 3 months after i bought the house. not much of a warranty if you ask me.
This is the worst company ever to do business with.
This company is running a scam. My A/C broke down in the peak of Texas summer. They sent one of their vendors and they said my condensor, compressor and evap coil needs to be changed. I was supposed to pay 1625$ out of my pocket. I called in to get the details of out of pocket from the vendor. He frankly told me that Allied doesn’t pay them enough but expects them to make profit by charging their clients inflated price for out of pocket items. Anyway, in the mean while Allied decided that the vendor was charging them more so they sent All Texas A/C for second opinion. The tech spent all of 5 minutes and said the same changes BUT my out of pocket now went up to 2700$ and Allied’s payment to the vendor went down considerebly. Now Allied is forccing me to use the second vendor. It’s been a week and a half with temperature in 90s and we have a 2 year old at home. Allied still has to give me a final answer. Every time I ask a question I am given a run around and no body takes a decision or explains anything to me!!! My advice STAY AWAY form Allied home warranty!!
i travel a lot so it has been nice to not have to look for repair companies when something breaks. i’ve had good experience with Allied…i would rec them to other.
I am a vendor, and I come across some very bad home warranty companys, I want people to know as a vendor Allied is one of, if not the best companys we deal with. they have never deined a claim we have turn in. They call us to make sure we are taking care of there customers. Thank You
I called Allied regarding a weak A/C system in my mother’s house. The tech arrived on time and within 1 business day of calling the company. This business is NOT WORTH YOUR TIME OR MONEY. Here is why. -The system requires a new compressor. Despite the compressor being covered, they are attempting to charge my mom $1150 to do the work. -They stated that the system also requires a new dryer and whip. These items would not be covered. When asked why not, the representative stated that it just is not and he does not know why. I called into question the contract language which clearly states that any component that is required for operation of the system is covered (THESE ITEMS ARE REQUIRED) he passed me on to his boss. She quoted other contract language that applied to upgrades, not repairs. -These people are blatantly violating their own contract here just hoping people will not read it. -The tech also states that a permit must be filed. When asked who requires the permit, the manager did not know. They were going to blidly bill for a permit they did not know if was even required. -The tech included a $250 slab on the invoice. The current slab is fine and would not be damaged in the repair. Also a 4×4 peice of concrete is not worth $250. -The tech was friendly enough. However there is a large conflict of interest as the Warranty Co and Service provider are owned by the same entity.
-The bottom line is that the company could have earned a good review but instead chose to violoate its own contract and attmept to charge for unneeded items. -SAVE YOUR $$$$$$$$$. DO NOT USE THIS COMPANY. -A reputable local company is going to provide the same service with a 10 yr warranty for the same $$$ that Allied tried to charge for a “covered item” and the origional cost of the warranty combined. There is no monetary saving by using these people.
I would never waste money on them again. The companies they send out to repair items are incompetent. They do not replace unrepairable appliances, they just give you current market value (which, on a broken appliance, is nearly nothing) I have had someone out for my dishwasher 5 times now, it STILL does not work. I am going to go buy a new one at Lowes today and just call the lost money a lesson in who not to buy from.
The biggest con-artist, liars I have ever met. I dealt with them through the BBB because they would not honor their contract. They finally agreed to fix a toilet that had already been fixed and would not reimburse. They lied about the AC not being broken. We called the man out again and again. They lied and played dumb, took our money and never fixed a thing. We called an independent A/C, independent plumber to get things fixed. They only have a PO box or I would go down there and MAKE them give us a 2 year refund. These people are less than trash.
First experience – no hot water in the upstairs shower. Took three visits and lots of calls before the issue was resolved. 2nd experience – kept detailed records of who did what and when – currently on page 4 and the issue isn’t even half way resolved. What a delight to deal with All Texas and Allied.
Like many others have said, Lone Star Repair and Allied Home Warranty are both owned by the same individual. This corruption has led to the denial of many claims, a couple of mine included. I have spoke with other home warranty companies and with people who use other home warranty companies and what we experience with Allied is not what others are experiencing. The main event which is leading me to find another home warranty company is that my A/C would only turn on for a short amount of time then hot air would blow. I set an appointment and paid the $60 fee for Lone Star to come out and take a look. He spent about 15 minutes replacing a part. He went inside and turned the AC back on and of course it was blowing cold. He left and not 10 minutes later, hot air was blowing again. I immediately called and they charged me ANOTHER $60 just to have them come back out to “try” to fix the problem they looked over on the previous visit. Come to find out, our compressor was overheating. They said they would cover the AC… but wait… despite it being covered, it’s going to cost us an additional $2,000! We are forced to pay for a new slab, new circuit breaker, new wiring, all of which are not required per a second opinion of an independent AC company I paid on the side to come and inspect. By not using the home warranty and paying an independent company on my own I was able to save a considerable amount of money! I have saved money by NOT using the warranty!!! Allied Home Warranty is terrible. Please take this as a legitimate warning to all of those considering Allied home warranty.
the swimming pool pump went out, we got a guy to come out, and all he did was walk in and ask for $60 before walking out saying that the pipe was broken. after fixing the pipe, the company refused to send out another technician. our pool still has algae. The integrity of technicians are questionable, the customer service is so long and excruciating conversation, it’s terrible.
good off staff…seemed like they knew what they were doing…got the vendor out fast…heard about them from my neighbor and pleased so far.
I moved into my home in October 2009 and both of the older garage door openers in the home have gone out and since been replaced by Allied. They used Overhead Door Company, which is a very trusted name, which made me feel good about it. And things were done within a pretty reasonable time frame, considering. It was only $60 per replacement (they went out at separate times) and they had the entire unit replaced both times, didn’t just try to get them repaired.
Now my dishwasher has gone completely out and I am really hoping they do us as good as the previous 2 times!!! I submitted my claim online tonight and it’s been assigned, so I am sure that I will get a call tomorrow. Fingers crossed.
The only thing they have done that annoyed me was call twice, 2 days in a row, didn’t leave a message and when I called in to see what it was regarding, the girl had no clue!
Other than that, no problems! I would recommend the company so far!
allied guys did a good job on my air conditioning repair…they got there fast…actually, their vendor got there fast and did a good job…knew what they were doing and called in to allied to get approval to make the repair.
i’m not a fan of online review sites but they did a good job and i told them i would give them a good review somewhere online…did a search and find this site
liars liars they take and steal from everyone of their customers. They own Lone Star Repair…. they need to be fair and treat every customer the same. Friend of mine got their entire system paid for and then i had to pay 1600+ for a a/c system. Do your research Lone star and Allied are owed by the same people. So that means they take your money for a warranty and then you pay them to install things. They even room in the same office. Look on BBB. Old republic do so much more for thier customers i pay only the service fee and thats it. they cover more also. Judy W. is the biggest liar there. She says i will call you back with any word and months go by with nothing. She is suppose to be a “manager” its like they choose her out of a hat. And dont get me started on the rude little girls at lone star. you know whats funny i was on the phone with Allied and heard them in the background answer the phone “LONE STAR CAN YOU PLEASE HOLD” in those high pitched annyoing voices.
great company…great office staff…went out of their way to make sure i got an appointment same day as i had a big party i was planning and needed the heater working…i sold that house and moved…
I am very happy with Allied and the vendor (H&S appliance repair). I had called Allied at 2:30 about my dishwasher not working. And less than a hour I received a call from H&S and had me scheduled for the next day. They came out that next day and had me fixed that day. Great service.
Thanks Allied.
nothing but good things to say–given that they did not cover all parts of my repair but explained it to me as to why etc. read some other reviews and i’m sure everyone has their story to tell. have referred allied to 3 other friends and they have good feedback too.
I am a REALTOR® specializing in more expensive homes in Houston’s close-in neighborhoods. In the past three years, my buying clients have overwhelmingly chosen Allied for their home warranty. The primary reasons they do so are Allied’s extensive coverage and Allied’s being locally owned.
I recommend Allied to each of my Buyers without hesitation and I only recommend vendors of whom I am confident they will provide excellent service to my clients.
Allied is not perfect, none of the providers are. In three years, I am aware of two problems encountered by my clients. In each case, the President of the company personally handled the issue and each was resolved to my client’s satisfaction. The last happened a little more than a year ago involving a highrise condominium unit. After the problem was resolved, my client wrote me that she was delighted with Allied. She said “He did the impossible. I was a critic and he turned me into a big fan!”
Every client is skeptical of all Home Warranty Companies, many have been burned in the past. Allied so far has been a much different sort of company. I hope and expect they will continue to be as they continue to grow.
Had this warranty company after purchasing our multi million custom home. They would use every excuse NOT to fix something. They are the WORST company to deal with. We had to threaten them with a lawsuit before they would pay us $300 for a replacement for our $2000 dishwasher that they were unable to repair, after several attempts and 8 weeks of no dishwasher. Good luck if you have expensive built in appliances, they will not repair them.
OUTSTANDING SERVICE—HIGHLY RECOMMEND THEM AS A WARRANTY COMPANY.
Allied Home Warranty and Lone Star Repair are the worst. Lone Star Repair provides only patch jobs. DO NOT BUY A ALLIED HOME WARRANTY.
I needed a simple shower valve replaced and the whole process took about a month and a half. I was told that the part was not under warranty and had to purchase it myself. When I called to make a second appt. a representative at Allied said the plumber was doing me a favor by installing it(even though my contract lists “valves for shower” as a covered part). I’m cancelling my warranty!
I called Allied Home Warranty to check on my son’s home heating system(covered by Allied).They immediately sent a service representative out the same day. The old system needed to be replaced and the very next day they had a new unit in the home. They also replaced the A/C coils which were in bad shape. They did both units at a unbelievable price. I highly recommend Allied Home Warranty. Everyone from the local representative to the Company Manager was extremely helpful and made sure the repair was done quickly. Thank you.
I did my research on home warranty companies using websites and it is hard to figure out which ones are real andwhich are not. finally, i asked my realtor for a recommnedation b/c they would know…she gave me Allied. been very pleased so far. they are easy to work with in the office and have good vendors. i;ll check back if i get moreinfo