BFS Home Warranty
Customer Reviews ( on a scale of 5 )
Service Plan
Notes and Disclaimers
- In the earlier days, we collected ratings, but did not collect the review comments from users. So the total # of user ratings may not match with the total # of comments in some cases.
- Premium and deductible pricing info was taken from internet resources and may have changed recently. Please call insurance provides for latest pricing info
I have had a home warranty with this company for 5 years. On each issue they had to come to the house various times to fix the problem. Each year the price goes up I am now paying 700.00 a year started at 360.00
If you are looking at this rating your are most likely looking to buy a warranty from BFS. I suggestion is do not walk away from this company run. The problem with the above scale is that is starts at 1 it should start at zero and in every area they deserve a ZERO. Biggest mistake I have made in buying a warranty.
They say the benefit is that they have their own service people. The disadvantage is they do not have enough people to take care of their customers.
I have never heard such poor customer service from anyone I have ever dealt with on the phone before. Whenever I have to call these people, I cringe. They sound bored, uninterested and downright testy if you have a problem.
I wanted to renew my contract for another year and they filled out a new contract that didn’t cover the same things and didn’t tell me. Very frustrating to try and get this sorted out. I wish I could find a better company.