Comments on: Blue Ribbon Home Warranty

By: K. Klepfer, Colorado Springs, CO

K. Klepfer, Colorado Springs, CO — Thu, 28 Jan 2010 16:06:30 +0000

They get the repair done fast and efficient. They’ll find the repair company that can be there fast! We’ve been with BR for three years.

By: CYNDI D

CYNDI D — Thu, 21 Jan 2010 20:03:12 +0000

I just want to get the word out about how fantastic Blue Ribbon is! I’ve been using them for 6 years now and have always received the best service possible. Timely, accurate, friendly – everything a reputable company should be. I highly recommend this company to everyone I know!! It’s wonderful peace of mind to know that they are behind me all the way. Thank you so much!!!!

By: Victoria Maxwell, Littleton CO

Victoria Maxwell, Littleton CO — Wed, 25 Nov 2009 17:35:21 +0000

Awesome LOCAL company. I have another warranty through AHS for my California home and it is a night and day difference. Blue ribbon actually performs as promised! In the past year, I have had them out to work on 2 furnaces, a garbage disposal, a pipe leak and a water heater. All work was performed by clean, friendly local people. This is a must have if you live in Colorado! Now, if I could just find the same thing in CA I would be a happy camper!

By: Micheline Brault, Wheat Ridge, Colorado

Micheline Brault, Wheat Ridge, Colorado — Wed, 14 Oct 2009 19:45:31 +0000

I have had my Blue Ribbon warranty since I purchased my 1950’s style home in November 1994.
I didn’t need any service in the first couple of years, and due to job change, considered letting the contract lapse. My better judgement told me to maintain the warranty.
Over the last 15 or so months, I have needed to call Blue Ribbon for a dishwasher repair, a furnace repair, a drain problem, a refridgerator repair, and, on Monday, a major drain backup in my kitchen. (Due to job furlough, it would have been very difficult to come up with the cash to pay a plumber out of pocket.) I keep thinking that they’re going to say, “You again?”, but instead, I get the same quality service everytime I need them.
On EVERY single occassion, I have had a qualified service professional take care of the problem ON THE SAME DAY! Two of the service reps have told me that they like doing work for Blue Ribbon, because they are authorized to go ahead and take care of routing problems, while other companies require them to call and get authorization once they determine what the problem is.
The warranty is particularly valuable to me as a single, female homeowner. I only know my drain is clogged, from there, I could be told anything and wouldn’t have the knowledge to know if the information was dependible or not. With the service from Blue Ribbon, I know that they will take care of what needs to be done, without my needing to determine who is honest and who isn’t.

My Blue Ribbon Home warranty is the best investment I made when I purchased this home, and I recommend it to everyone who is planning to buy a house.

By: John F Oldani Jr

John F Oldani Jr — Mon, 28 Sep 2009 16:01:42 +0000

I spoke with GM of Pueblo. Her initial call was on a brand new furnace installed right before she closed on the property. It was under manufacturer’s warranty. That is why she was directed to contact the installer, to preserve the manufacturer’s warranty. Our coverage excludes appliances currently under a manufacturer’s warranty. The second call was for maintenance on the new furnace. None was needed at that time. I sent our our contractor on our dime. I waived her copay. After all was said and done and I explained how the maintenance plan worked. I agreed with her that she didn’t need that additional coverage and I refunded her premium for the maintenance plan. I asked her to reconsider her harsh rating as, the main reason she was upset, was that she didn’t know she would have a copay for each service and declined coverage based on the copay amount. This is resolved with the customer, but her harsh rating remains and in our opinion is unfounded. jfo

By: GM, Pueblo, CO

GM, Pueblo, CO — Mon, 21 Sep 2009 15:29:11 +0000

Wondering why I purchased this. They don’t have a reputable service agent in Pueblo, CO. I have called twice and they have been unable to assist me with my concerns and service issues.

“We also protect your property for 14 months plus will do an inspection on your mechanical system and appliances to make sure there in good working order.” Of course IF they can get someone out there.

By: Mark Tabacheck, Aurora, CO

Mark Tabacheck, Aurora, CO — Thu, 02 Jul 2009 19:53:14 +0000

This is a GREAT company. Anytime I have a problem with anything in my house they are quick and responsive and polite and very knowledgeable. In a rating of 0 to 10, I would give this company (and employees) a 12.5 (at the minimum). I have had the Excel warranty plan and Blue Ribbon beats them like a racing horse running against a dead mule…. Again a GREAT organization from top to bottom.
Mark Tabacheck

By: Mr. Lane

Mr. Lane — Thu, 21 May 2009 03:33:28 +0000

Warning, just below the boxes above where it says “Rate this Company” there is a statement just below that say’s “Coverage available in the state of Colorado only”. Just below the statement are four paid ad links that are using our Company name. On the right side of this page there are more paid advertisements, “Ad’s by Google” that are also using are Company name.

These companies are not affiliated with Blue Ribbon Home Warranty, and are using fraudulent business practices to coerce the public into buying their product.

We are working to get these types of deceitful ad’s removed from Google, Yahoo, MSN, AOL, etc.

Blue Ribbon Home Warranty, Inc., company web site is http://www.BlueRibbonHomeWarranty.com

By: Z, Ny, NY

Z, Ny, NY — Wed, 13 May 2009 15:30:15 +0000

Just wanted to point out that BlueRibbon ONLY serves customers in the state of Colorado.

By: Mr. Lane

Mr. Lane — Thu, 07 May 2009 16:40:37 +0000

Not sure, but you can go to reals.com and check your state and also go to your BBB in your state and see if there is a home warranty company there in good standing.