High Tech Home Warranty (HTHW) claims to be different from others in the industry and state that they cater to their customers with utmost dedication. HTHW takes pride in the fact that they have a good rating on Angie’s List and BBB accreditation. The company states that their staff is professional, friendly and highly experienced.
HTHW claims that they are the only company that offers interior/exterior coverage. They have a nationwide footprint and they conduct business in around 40 states across the US.
The company has a round the clock customer service wing that takes calls at any time. HTHW also have 24- hour emergency drying services for roofs in case a storm/ similar natural hazard occurs. They also have a rewards program which allows customers to make money by referring a friend. Customers will receive $60 per new customer that is referred.
The company’s website offers all the basic online services required by customers. Visitors can read about their products, terms and conditions and all possible details they want to know about the company. Additionally, website users can purchase plans through their site and even place service requests on site.
HTHW offers 4 types of warranty plans. Their names and monthly charges are as follows
- Hi Tech plan$50
- Platinum plan$33
- Gold plan$25
- Silver plan$19
Each of these plans charge a service call fee of $50. The Hi Tech plan offers maximum coverage with exterior appliances being included in the plan. Additional coverage can be purchased from a list of items.