HSA Home Warranty

Home Warranty Plan Details and Reviews for HSA Home Warranty

HSA Home Warranty
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.5 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Total Reviews: 1597
Total Quotes : 367
Premium $589-619
Deductible $75-100
Effective At closing or 30 days...
Years In Business 32
BBB Rating A+
Complaint Resolution N
Offers Online Claims Y
Coverage Area Nationwide (USA)



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 (888) 826-8212

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President and CEO of HSA Home Warranty has responded to the criticism aired by some of their customers. Please read HSA Home Warranty Response

HSA Home Warranty has been providing first class service along with warranty products for the past 30 years. Founder and CEO, Robert Lehmann says that their primary goal was to provide best possible service and not just come across as a low priced leader. The company is headquartered in Cross Plains, Wisconsin. HSA Home Warranty takes pride in their executives and their commitment to the industry, problem-solving abilities and their good sense of business.

HSA has a wide range of services for homeowners and real estate professionals. For real estate agents, the company has an HSA Master Agent Program, E&O Insurance and a host of other marketing tools which include live seminars and an online Warranty Network System.

For existing warranty customers, the company has a 24 x 7 customer service facility that you can contact at any time.

The company’s official website hosts all the relevant information and facilities that potential users may need. For real estate agents, webinars, free live seminars, and a newsletter filled with new marketing strategies are all up for grabs on the company’s website. For homeowners, service requests can be placed through the website, you can also subscribe for the newsletter and access an FAQ section, to clarify common doubts. All important contact information and addresses are also available onsite.

The company’s main product is a home service contract which comes in two variants - The basic plan and a 7 star upgrade plan. While the former does cover all the major systems and appliances, the coverage is not as extensive as in the 7 star upgrade plan.

The pricing is as per the deductible you choose. If you pick a $50 deductible option, you will be paying $699 per year for the basic plan, whereas if you choose a $100 deductible option, you will pay $679 per year for the basic plan.

For the 7 star upgrade plan, annual premium for $50 deductible option is $848 and $100 deductible plan charges $828 per year. The coverage of both basic and 7 star upgrade plan can be extended by selecting additional devices from a preset list.

Reviews & Ratings

Chesapeake Beach - MD 12-03-2016
Jessica C,Chesapeake Beach MD
Posted On 12/03/16
Review No. 107416
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I am a new home owner and the previous home owners agreed and purchased a home warranty through HSA. It takes anywhere from 16-20 minutes just to talk to a real person in customer service and then about another day for the actual contractor to contact you. They hire the cheapest contractor they can find in your area to try and resolve your issue. I made it very very very clear that I had a young asthmatic child and no running water in my house. Countless calls to HSA, 2 contractors and 3 days later my basement floor is still covered in raw sewage waste and the problem still has not been resolved. Oh and did I mention that I was told that my call is not a priority call and a contractor has up to 24 business hours to contact me to come out and service my home. These past few days have been a living nightmare that I wouldn't wish on my worst enemy. First thing Monday morning I'm going to get an attorney to review this contract and my circumstances. Bottom line go with another company that actually values their customers and can get the job done. view less
I am a new home owner and the previous home owners agreed and purchased a home warranty through HSA. It takes anywhere from 16-20 minutes just to talk to a real person in customer service and then about another day for the actual contractor to contact you. They hire the cheapest contractor they can find in your area to try and resolve your issue. I made it very very very clear that I had a
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# 107416
Des Moines - IA 12-01-2016
Brad Katzenberger,Des Moines IA
Posted On 12/01/16
Review No. 107399
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Had a smell in bathroom sink. They sent some one out was told plumbed wrong code violations. Was going to be $800 to $1000 dollars to fix. Had someone else look at it was a broken vent pipe in wall. Contracted got his check and never cashed it. So I can't get service at that address again. Nice job they help a lot?
# 107399
Lafayette - CA 12-01-2016
Hannah Gane, Lafayette CA
Posted On 12/01/16
Review No. 107384
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I did everything online. It was nice and simple. The contractor contacted me the next day and we were able to schedule and get everything taken care of.
# 107384
Toronto - ON 12-01-2016
Randy Rudolph,Toronto ON
Posted On 12/01/16
Review No. 107382
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have used your service three times over the last three months and each time has been a positive experience and was handled the right way. I am very pleased that I purchased a home warranty through HSA. My house has had a lot of issues and you have come through for me.
# 107382
Lufkin - TX 12-01-2016
Carrieann Sharp,Lufkin TX
Posted On 12/01/16
Review No. 107381
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The contractor came out to my home fix my water problem was very friendly was very helpful came out and a timely matter even over the weekend
# 107381
Newark - OH 12-01-2016
Jere Walkow,Newark OH
Posted On 12/01/16
Review No. 107380
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Furnace stopped working and it was cold! Scheduled an appt. in two days, and was delighted with the prompt, professional, and informative manner your contractor handled the call. He knew exactly what to look for and explained in detail the entire system. Very Professional
# 107380
Royersford - PA 11-30-2016
Luke,Royersford PA
Posted On 11/30/16
Review No. 107351
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
HSA has to be the worst home warranty company on the market. The customer service reps are as bad, if not worse than the service techs they contract with. They appear to be running a major scam by partnering with shady realtors to sell their policies, and dirty service technicians to do minimal work to diagnose issues then deny claims because its in the best interest of the warranty company. We had to place multiple phone calls and threaten to cancel our contract before getting someone on the phone from the retention department that knew what they were talking about and were able to understand and correctly interpret the contract...eventually we were able to get the denial overturned.

I do not recommend anyone to get an HSA home warranty. Their contracts are worthless; coverage of large ticket items barely covers the cost of the premiums.
MAJOR SCAM!
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HSA has to be the worst home warranty company on the market. The customer service reps are as bad, if not worse than the service techs they contract with. They appear to be running a major scam by partnering with shady realtors to sell their policies, and dirty service technicians to do minimal work to diagnose issues then deny claims because its in the best interest of the warranty company.
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# 107351
Brownsburg - IN 11-28-2016
Don Ceresia,Brownsburg IN
Posted On 11/28/16
Review No. 107301
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The contractor HSA sent was on time, very polite and professional, fix my plumbing problems, and informed me to let him know if I have any concerns to give him a call anytime.
# 107301
Austin - TX 11-28-2016
William Hassan,Austin TX
Posted On 11/28/16
Review No. 107300
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My central AC fan went about 2 months after moving into my house. I called and requested a service and they came out the following day. The repairman was extremely helpful and gave me a few tips to keep my AC unit running clean and efficient.
# 107300
Ontario - CA 11-28-2016
Linda Anderson,Ontario CA
Posted On 11/28/16
Review No. 107298
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I need a new air conditioning unit. The company recommended by Home Warranty was very good. They went over my two options and what my policy would cover. I chose to a new one installed instead of fixing the short term option. It worked out great. Home Warranty came through for me.
# 107298
Evanston - IL 11-28-2016
Brian Nicholas,Evanston IL
Posted On 11/28/16
Review No. 107297
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had two separate home warranty issues that HSA provided a quick response. The contractors in both issues were prompt and resolved the issue that same day.
# 107297
Berkeley - CA 11-22-2016
Sally DeLong,Berkeley CA
Posted On 11/22/16
Review No. 107244
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
So happy I bought an HSA warranty. I just moved in and the air conditioner broke down, the bathtub leaked heavily, the sink was dripping like crazy, the ceiling fan was ready to fall down and would only go on grandma speed, so I couldn"t use any of these. HSA promptly sent help for all these issues and I was thankful for how quckly your company and all the contractors took care of all the issues promptly and pleasantly.. I am a widow and couldn't have handled any of this without you. view less
So happy I bought an HSA warranty. I just moved in and the air conditioner broke down, the bathtub leaked heavily, the sink was dripping like crazy, the ceiling fan was ready to fall down and would only go on grandma speed, so I couldn"t use any of these. HSA promptly sent help for all these issues and I was thankful for how quckly your company and all the contractors took care of all the
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# 107244
Glassboro - NJ 11-14-2016
Alexandra massanova ,Glassboro NJ
Posted On 11/14/16
Review No. 107044
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
My husband and I have been loyal to your company, paying month over month fulfilling our part of our commitment. We call you guys and submitted a claim for our dishwasher in September 2016, today is November and we still don't have a fixed dishwasher. The contractor company that you guys sent us, is extremely unprofessional and they don't know what they are doing. They have been trying to fix our dishwasher and they don't know how. Besides the fact that they are very rude on the phone and change their mind about their appointments, when the technician comes in the house, he sits on my kitchen floor and googles how to fix a dishwasher on their smartphone. Today after multiple appointments and multiple parts changed, they still don't know how to fix it. Worst company to make business with, from the receptionist, to the technicians. In one of my appointments the tech showed up in a carpet cleaner van, nothing to do with appliances. I have called your customer service and talked to escalations and they are of no help. I requested to deal with a diferente company, they denied my request, I asked for a refund because I have been paying for three months plus a deductible and yet I still don't have a solution for my dishwasher, and they denied that. I asked to speak to a supervisor, they denied that. This is frustrating, no one seems to care that I don't have a dishwasher or even tried to help us. This company sucks, it has been three months of frustration. How many appointments and parts does it take to fix a dishwasher?? Don't you guys guarantee certified and profesional technicians? This is a horrible experience and I will continue to tell people about it, until I get a working dishwasher. view less
My husband and I have been loyal to your company, paying month over month fulfilling our part of our commitment. We call you guys and submitted a claim for our dishwasher in September 2016, today is November and we still don't have a fixed dishwasher. The contractor company that you guys sent us, is extremely unprofessional and they don't know what they are doing. They have been trying to fix
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# 107044
Raleigh - NC 11-11-2016
Lisha Thigpen,Raleigh NC
Posted On 11/11/16
Review No. 107012
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
This company only cares about the bottom line. They continue to bandaid an A/C unit that needs replacing. One company recommended replacement. One company recommended over $2000 of work (Not happening on a 16 year old unit.) HSA refuses to do anything but apply "Leak-Stop" each time it stops running. It has been "fixed" six times in five years. It always takes a week or more to get service because it always quits working in the hottest part of the summer. They refuse to do anything until it stops. NC summer with little kids is no fun without AC! I have tried to cancel and they say the contract cannot be broken until renewal time. I will not pay them another cent. Don't waste your money! view less
This company only cares about the bottom line. They continue to bandaid an A/C unit that needs replacing. One company recommended replacement. One company recommended over $2000 of work (Not happening on a 16 year old unit.) HSA refuses to do anything but apply "Leak-Stop" each time it stops running. It has been "fixed" six times in five years. It always takes a week or more to get
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# 107012
Woodbridge - NJ 11-11-2016
Rosemarie Brookner,Woodbridge NJ
Posted On 11/11/16
Review No. 106997
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The service was preformed in a timely fashion. I was told exactly when they would be here.Excellent Service!!!
# 106997
Tampa - FL 11-11-2016
Samantha English ,Tampa FL
Posted On 11/11/16
Review No. 106996
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Awesome and speedy repair time. Kelly's electrical service is the best.........Awesome service!
# 106996
Richardson - TX 11-11-2016
Joshua Khani,Richardson TX
Posted On 11/11/16
Review No. 106995
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Everything went smoothly. The contractors were friendly, prompt, and quick......Outstanding service!
# 106995
Oxford - MS 11-11-2016
Coretha Williams,Oxford MS
Posted On 11/11/16
Review No. 106994
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Contractor arrived on time. He assessed the problem and fixed it right away. He was very clean and courteous. Customer Service was prompt and provided me with a telephone number of the Contractor that will be coming to fix the problem, a date, and time. I have always experienced good service with Customer Service.
# 106994
Winter Park - FL 11-11-2016
Brittany Berling,Winter Park FL
Posted On 11/11/16
Review No. 106993
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We made our claim on Saturday and someone was here to fix it on Monday. The interaction with the contractor was easy and the customer service of the home warranty company was great. My husband and I I think agree that it is money well spent!
# 106993
Spring - TX 11-11-2016
Jan Weinberg,Spring TX
Posted On 11/11/16
Review No. 106992
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It's one of the best investments I have made since I became a home owner! Never could of made it without HSA.
# 106992
Pearland - TX 11-11-2016
Adam Klotz,Pearland TX
Posted On 11/11/16
Review No. 106991
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Nothing but positives to say about my experience with HSA. The automated phone system is easy to use to setup an appointment, contractor called me quickly to get an appointment set & were very friendly and professional.
# 106991
York - PA 11-11-2016
Michael Hernandez,York PA
Posted On 11/11/16
Review No. 106990
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
HSA staff were helpful in getting my repair completed on short notice; I had to add a 2nd plumbing repair to the same service call a few hours later and there was no additional service fee! (thanks).
# 106990
San Jose - CA 11-11-2016
Tracee Green,San Jose CA
Posted On 11/11/16
Review No. 106989
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It was great, the past few companies have contacted me immediately and come out to do the work within a day or so with no issues. There is only one company I've issues with but it's not the HSA so to speak.
# 106989
Valrico - FL 11-11-2016
Carla Henderson,Valrico FL
Posted On 11/11/16
Review No. 106988
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The technician was timely and very professional. He came to our house around 8:30 in the evening so we could get our Air Conditioner up and running and didn't have to wait another day.
# 106988
Pittsburgh - PA 11-04-2016
Carol Marshall,Pittsburgh PA
Posted On 11/04/16
Review No. 106888
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Worst possible service ever. They refuse to cover a plumbing failure and said the technician reported something totally different that the receipt he gave me. This company is definitely a scam -- they take your money and provide no coverage when you actually need it. Don't waste your money!
# 106888
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