Mutual Home Warranty
Home Warranty Plan Details and Reviews for Mutual Home Warranty
Premium: $500
Deductible: $45
Effective: Immediately
Web: mutualwarranty.com
Deductible: $45
Effective: Immediately
Web: mutualwarranty.com
Customer Service 
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 4 Rate this Company!
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 4 Rate this Company!
Coverage Area: USA - All States
| Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
BEWARE! This appears to be a fraudulent company and they are going out of business. Check scam details here
$100 discount maybe available if you sign up through their website.
Loading ...
We bought a home warranty from Mutual Home Warranty. They were very difficult to get in touch with by phone when filing a service order. Then after hours of being on hold and multiple calls, the contractor didn’t come when the order was made. Finally, after about 6 months of the contract, the company’s phone was disconnected and website went down, this was July 2006. Many people were left holding the bill for the work that Mutual had ordered to be done. The bad thing is that the law holds the homeowners liable for these expenses not the home warranty company and these contractors can put liens on the homeowners property until payment is received!
As of today, Mutual’s site is back up with the statement that they are experiencing technical difficulties and cannot issue new policies, yet they can renew existing ones
. If you check Scam.com, you will read posts up until June of 2007 about other home warranty companies with the same addresses as Mutual Warranty. There are 3 other companies that I believe are associated with Mutual and more than likely are fraudulent. The CEO who goes by Devon Johnston has the alias of Vadim Verveda and is wanted by the authorities for fraud on Ebay in Canada.
There are so many fishy things about this company. STAY AWAY from them!!!
For further reading see this thread on SCAM.COM:
http://www.scam.com/showthread.php?t=13704
I hope this is helpful. I would like for others to benefit from my bad luck!
Complete review not available. Ratings are copied from old rating system
Complete review is not available. Ratings are copied from old rating system
Can not reach this company after purchasing a 5 year Premium Home Warranty plan, eff. 8/06 – 8/11
Buyers be ware!