Mutual Home Warranty
Customer Reviews ( on a scale of 5 )
Service Plan
BEWARE! This appears to be a fraudulent company and they are going out of business. Check scam details here
$100 discount maybe available if you sign up through their website.
Notes and Disclaimers- In the earlier days, we collected ratings, but did not collect the review comments from users. So the total # of user ratings may not match with the total # of comments in some cases.
- Premium and deductible pricing info was taken from internet resources and may have changed recently. Please call insurance provides for latest pricing info
We bought a home warranty from Mutual Home Warranty. They were very difficult to get in touch with by phone when filing a service order. Then after hours of being on hold and multiple calls, the contractor didn’t come when the order was made. Finally, after about 6 months of the contract, the company’s phone was disconnected and website went down, this was July 2006. Many people were left holding the bill for the work that Mutual had ordered to be done. The bad thing is that the law holds the homeowners liable for these expenses not the home warranty company and these contractors can put liens on the homeowners property until payment is received!
As of today, Mutual’s site is back up with the statement that they are experiencing technical difficulties and cannot issue new policies, yet they can renew existing ones :(. If you check Scam.com, you will read posts up until June of 2007 about other home warranty companies with the same addresses as Mutual Warranty. There are 3 other companies that I believe are associated with Mutual and more than likely are fraudulent. The CEO who goes by Devon Johnston has the alias of Vadim Verveda and is wanted by the authorities for fraud on Ebay in Canada.
There are so many fishy things about this company. STAY AWAY from them!!!
For further reading see this thread on SCAM.COM:
http://www.scam.com/showthread.php?t=13704
I hope this is helpful. I would like for others to benefit from my bad luck!
Complete review not available. Ratings are copied from old rating system
Complete review is not available. Ratings are copied from old rating system
Can not reach this company after purchasing a 5 year Premium Home Warranty plan, eff. 8/06 - 8/11
Buyers be ware!