Incorporated as Nations Residential Services in Texas, Nations Home Warranty (NHW) began its operations in 1996. The company is headquartered in Dallas. During it’s initial days, the company has provided services to Dallas/ Ft. Worth area, offering concierge service to each homeowner.
The company claims that they have one of the best customer service facilities and that their plans are designed to help a homeowner run the house smoothly. A major portion of the employees are Dallas residents, this attributes a “neighborly” feel to the company, claims the staff.
Nations Home Warranty has a live customer service facility that is active 24/7 and staffed by professionals who are experienced in handling claims. The company also maintains a large network of independent contractors.
For online services, customers can visit the company’s official website. Details about the various plans and their pricing can be obtained online. New customers can also purchase plans and become members by submitting a form online. Existing customers can manage their accounts and even renew the plans to continue enjoying their services.
Nations home warranty offers a set of comprehensive and tailor made plans to both homeowners and real estate agents. Depending on whether the residence is a condo/ house, plans and premiums vary. For homeowners, the following options are available
- Basic Package - $425
- Upgrade Package - Preferred Plan - $480, Ultimate Plan - $585
The Basic Package offers minimum, but reasonably good coverage and includes almost all major systems and appliances in the home. Upgrade Packages enhance the coverage already provided by a basic plan. Additional items like termite control, lawn sprinkler system, garage door opener etc can be added as per the customer’s wish.
For real estate agents, the plans are similar but the pricing changes moderately.
- Basic Package - $435
- Upgrade Package - Preferred Plan - $490, Ultimate Plan - $595