Nationwide Home Warranty
Customer Reviews ( on a scale of 5 )
Service Plan
Notes and Disclaimers
- In the earlier days, we collected ratings, but did not collect the review comments from users. So the total # of user ratings may not match with the total # of comments in some cases.
- Premium and deductible pricing info was taken from internet resources and may have changed recently. Please call insurance provides for latest pricing info
Horrible service
they fixed my problems in a timely manner and made me smile the whole time throughout a horrible ordeal.
They have denied a claim that was clearly their responsibility to repair. I am unable to reach anyone with any power to override this decision.
they suck. Very rude customer service
The entire experience with Nationwide Home Warranty has been a nightmare, from extremely rude customer service to making excuses not to honor the contract. Even the technician said, I don’t know why they aren’t replacing this unit, any other Co. I work for would have…
called@7am for clogged toilet,got ans svc.11am called offfice to find out what tech is coming “i havent got to you yet,wait for call 3-4hrs.now 10pm never received a call.
will cancel contract.what good is con. if you dont get svc when needed.
I am glad we got this warranty through the purchase of our home (free for us), I wouldn’t pay anything for their service. Bad customer service, too many loopholes, and no guarantee. We’ll shop elsewhere. Buyer Beware!
Please tell anyone interested in buying a home warranty from Nationwide that they are a terrible, terrible company to work with. We have a toilet that is not functioning and needs to be replaced. They told us it was a pre-exiting condition, because we did not maintain the toilet. We live in a 20 year old home, that we bought 5 years ago, and certainly cleaned it every day. Certainly there would be wear and tear on any product you use in your home.
They are going to try and get out of any claim stating it is a pre-existing condition. Save yourself aggravation and do not buy a home warranty from them. If you do, you only have 3 days in which to cancel. After that they will charge you $200 to cancel. Terrible, terrible company.
water heater went out, and was replaced without too much hassle. was with other companies before this is one is best.
Look for BBB approved home warranty services. Home warranty from Nationwide is a pain. The customer services people are there to take your money like a mafia and yell when the actual need comes.
Customer services are waiting to grab you to eat your money. Be careful. If you are looking for a home warranty, go for a BBB approved company.
Very bad behaviour of the customer service people. They take your money and do nothing. Be careful.
I felt cheated, they have no customer service
I have NEVER dealt with such RUDE condecending people in my life. Don’t waste your money with this company. You are not covered AT ALL. I purchased an older condo who’s a/c unit went out. I was promised at the time of sell that it would be covered if damage. Therefore, didn’t deduct it from the price. EXCUSES EXCUSES, I need 25 years worth of maintenance records before they will cover. I don’t know about everyone else ….. does this make sense. The warranty company should inspect what they warranty.
They love taking your money - don’t want to provide service. PLEASE FIND ANOTHER COMPANY AND SAVE YOURSELF FRUSTRATION!!!
I agree with all the other bad reviews. The customer service is horrible. I had to call 2 times just to get service people out to my house. They didn’t make contact with any service people–I had to. Then the “claims supervisor” yelled at me, was very rude, and hung up on me. Then when I called back, he was very rude yet again. He told me my issue was pre-existing. It was not! This company is horrible.
These guys are thieves. They refused a valid replacement of our furnace as well. Stay away from them.
They try to get out of their contract, or make cash settlements instead of honoring their warranty… I have filed 2 claims with them, they have managed to do a partial settlement on both.
Please do yourself a favor and do not purchase a warranty from these scam artists!! Whoever put that review up there about how they made them smile must work for them, because you will not smile when dealing with this company. Save your money because if you sign up with them it will be lost and your claims will know where.
this company should be prosecuted for fraud, I waited three weeks for a repairman to come to my house after countless phone calls. Then they refused authorize the repair.
I had not even got service from this company yet. Had just got thru the purchasing part, given the billing information. Five minutes later, I get a call from a guy that was extremely rude and disrespectful. He said that I had I given him a debit or visa card. To me, what difference did it make, as long as they got their money. He proceeded to talk very very nasty to me. I called back because it bothered me so much. Then I was told that I WAS SPEAKING TO THE OWNER, John Ryan, which was the same person…EXTREMELY RUDE AND OBNOXIOUS. This is the worst service that I have EVER had. He proceeded to tell me to keep my funky 45.00 “B”, because by the time, I decided to cancel. DO NOT GET SERVICE WITH THIS COMPANY. If he is an owner, God help us all. HORRIBLE…I WAS LITERALLY SHAKING AFTER THIS CALL. I went with a different company who was absolutely wonderful. I owe several properties and wanted coverage on them. HORRIBLE experience.
After reading about how this company had a lot of complaints. I cancelled my order within 3 hours after buying a policy with Nationwide Home Warrenty, this happened last Nov.07…They told me they would credit my Visa account.(They never did credit my Visa account)! This was over five months ago and I’m still dealing with my credit card company…These people are running a scam!
I have had this company for 2 months. My first serivce was the air conditioner. The compesser went out, it’s 10 years old. Nationwide said they can’t do any work until I give them maintance records. When I talked to Brian about it, is was sooooo rude and unlprofessional you would think he was a 16 year old. Now I have to track down records. AHS never asked me for anything, they always did the work, no questions asked.
THIS COMPANY IS TERRIBLE! We have had our contract with Nationwide since July of 2007, thank goodness it’s almost over with. We have had two occasions to call them and both times have been major headaches.
The first was due to a malfunction with our A/C. We called them to schedule a service tech to come out and asses. Tech came out looked it over and called Nationwide to report the problem. Tech was told that he would get a call back in 30 minutes. After an hour of waiting I made several calls as well as the tech and only got excuses and voicemail. Had to pay for the repair out of my own pocket as it was Friday afternoon in the middle of summer, we live in TEXAS with concurrent days of 100 degree heat. Finally got reimbursed form Nationwide but still not a pleasant experience.
Most recent experience (today) has not been any better. We experienced partial electrical service in our home Monday afternoon. It is now Friday afternoon and was just told the problem would not be covered because the repair involved bringing the electrical up to local code requirements. I told them I understand that the charges related to code issues would not be covered and that I was only asking them to cover the cost of the actual repair. I was basically given several excuses as to why they were not covering the repair from the repair and the code issues were intertwined (even though the electricians gave two separate quotes for the repair and code issues) to it was a pre-existing condition. After a conversation with two very rude supervisors in the claims department I was told there was no one else I could speak with about my situation and they had other customers to take care of.
DO NOT EVEN THINK ABOUT CONTRACTING WITH THIS COMPANY!
I wish I had read the comments section on this company and checked with BBB before I signed up with NATIONWIDE HOME WARRANTY. Should have stayed with the company I was with but was trying to save a few $$$$. Well you pay for what you get. I agree that they pass the “buck” when it comes time for service. They come up with every excuse in the book. You’re better off with another service company because if they have to review your claim, prior to sending out a technician, 9 times out of 10 it probably won’t be covered. I will tell everyone I know not to use this service. HORRIBLE CUSTOMER SERVICE AND A NIGHTMARE!!! You’ll be better off going elsewhere. Hopefully the company’s senior management is taking heed to the complaints noted here.
This has to be the most poorly run company i have dealt with they never return phone calls or e-mails and the waiting time to get help is very poor they are a very unorganized company
This company is a scam… Called for A/C not working in Phoenix in 100 degree plus temps. Didn’t hear from anyone for 3 days, called again and they advised me to call the contractor that they have put in the repair request with myself to schedule appt. I tell them that it’s their contractor and I’d prefer they contact them again. So, another 2 days goes by and I call Nationwide again and again they ask me to call the company myself. When I called the contractor they had never been contacted but sent someone the next day. The contractor comes says the motor is burned out and it will cost $750 so he calls the company in front of me. They ask for a work order #, which there isn’t one because Nationwide never had contacted them, which I find out is part of their scam. Then I get on the phone and they say they need service records, etc. The A/C company advises me that they do this trick often and they’ve never heard of anyone being happy with their service from Nationwide. I’m a Real Estate Broker. A real Home Warranty Company doesn’t do this EVER! When I advise this to the idiot I’m speaking to at Nationwide he says “Fine.. If you want to be a big shot then we won’t cover anything for you!” So I paid the full amount myself. I’ll be turning them into the Better Business Bureau as soon as I finish this review but I wanted to make sure that no one looking for a Home Warranty plan makes the mistake of using this company. Honestly, this is not how home warranty companies treat customers.
This is not a company who has any intention of servicing or honoring their contracts. Incredibly rude. When I said I wanted to cancell the contract they said they would not do it.
This is nothing but a scam, to seperate you from your money.
I would like to know why these people haven’t been shut down for running a scam? After I made the mistake and gave them my credit card number, I realized after I hung up the phone, I was dealing with crooks…I called back and tried to cancel and was given a bad time…I then called my credit card company immediately, and told them the situation…Finally after five months, I got the charge officially taken off my card.
I doubt these people are even working in a office. They have no address, only a P.O. box number… Most likely they are working out of a garage or a private residence.
the service really does not exist. it all run around and not no knows anything. 3 + days for my freezer and it was not repaired. we waited 3+ days for our AC and so far no one has come out yet. the contractors do not seem to know who the home warrenty company really is. so we will look for some thing else. it had been a cat and mouse thing for 72 hrs with these incompetent people.
First time caller/user of this company and did not even get a call back for the problem reported after two weeks. No one answers the e-mail sent to them to explain why.
the only responce that I got was from the man selling the home warranty to me and he refered me to their customer service department(????).
Company is a joke and after getting thier money you will not hear from them again.
Complete scam company. Google the words “Scam” with “Nationwidehomewarranty” and be SHOCKED. I was. Of course, this was AFTER I gave them $500, and AFTER my entire A/C system blew up. DO NOT GIVE THEM YOUR MONEY. If you really want to experience the same thing, throw $500 out the window as you speed down the freeway. Both experiences will feel the same.
I wish I had checked this website before purchasing the home warranty from Nationwide Home Warranty. 15 days after the effective date of my policy my A/C unit compressor went out. I was told to fax copies of maintenance records to Mr. Brian Cooper, then after review would determine if they would cover the cost of the repair. I faxed records and never heard from Mr. Cooper. After sitting on hold and several disconnects I was told by a girl in claims that since the policy was only in effect 15 days after effective date and that the A/C contractor had reported it as preexisting it would not be covered. I spoke with the contractor and he told me that it was a lie. The only report was that the system’s compressor was broken and needed to be replaced or repaired.
When I was asked for a copy of the report from the A.C contractor from Nationwide I was denied. Don’t buy this warranty, they are scams and you are throwing away your money!! BEWARE!!!
I have been trying to get someone to repair my oven for over a week and have been receiving the most horrible customer service I have ever experienced in my life. The place I work places a high importance on good friendly customer service and I have received nothing but the run around with rude uncaring people. I will highly reccommend to go somewhere else for your home warranty. This is the worst $400 I have spent in my life. I have called 14 times and spoken with about as many people and nobody keeps a record of previous calls from you, nor your contractor. They even told me that my contractor lied to me and the conversation he told me he had with them, they said he never had and that he never called once. However, He has a record of the phone call.
I’ve been following these posts on this web site for the last seven months… I was scammed by this company last year too…I feel so bad for all of you who are now also victims of this crooked company.
I can’t figure out why they are still allowed to advertise their company on the web? The lesson we have all learned is to check companies out who advertise on the web first before buying anything from them.
The worst company EVER! They refuse to pay for any repairs! I have 6 contracts with them and all are automatically refused without recourse. I have tangled with both Brian Cooper and John Ryan. They are the same person I have reported them to the NY Insurance Fraud Investigations Unit. That’s what everyone should do to stop them from preying from unsuspecting persons.
A COMPLETE FRAUD!!
This is the WORST and most UNPROFESSIONAL company I have ever dealt with. Judging by the posts, I am not the only one who feels that way! Our central A/C broke in our house. We called Nationwide on Monday morning. Nationwide told us that a contractor would call us within 24-48 hours. Over 48 hours later, we did not receive a phone call. We called Nationwide again and the customer service rep was extremely rude and told us that a contractor would call us by the next morning. We waited another 48 hours - no phone call! We called Nationwide AGAIN. They told us that the contractor was not able to do the job and a new contractor would call us by Saturday morning. By Saturday evening, we gave up! I called Nationwide to cancel the claim and cancel our contract, and the customer service rep told me she couldn’t help me and that I had to call back on Monday at 10PM. What?!? When I persisted, the customer service rep YELLED at me! I asked to speak with the manager and she was just as disrespectful. Beware…do not do business with this company! This was the WORST experience I have ever had with a company.
Whoever wants to develop high blood pressure should take up a contract with this company. They are so unreliable and the customer service folks are so rude… I don’t even know what to say…….
Extremely rude, called me a filthy animal and that they don’t work with animals. Refused to provide me any service.
I placed a claim with NationWide Home Warranty on 7/15/08. My only water source is our well and we could not get water. A well company came out and said the deep well pump was dead. At first NationWide said they had authorized the company to replace it, however I had heard nothing from him, so I called. He said he had not received a FAX authorizing him to replace the pump. When I contact the claims supervisor she said I had to provide “maintenance records” on the pump or they wouldn’t pay. I told her deep well pumps are maintenance free. They are deep in the ground and only require electricity to work, which I have always provided, so I would have water! It is comparable to a lightbulb. You can’t maintain a lightbulb. When it dies, you replace it - same scenario. I told claims I had livestock that needed water and still I was turned down. I do not have the money to pay for a new well pump. Stay away from this company. It is the worse home warranty program I have ever run into.
One of the worst companies I ever dealt in my life. Nothing is covered when the need arises, they lie about almost everything (including the Home Depot rebate which never materialized), and customer service is rude.
They do not live up to their warranty. Their repair time is some times 30 - 40 days.
Then they tell the repairman to get a lower cost item, because their limit is $100.00, for the repair and the labor, for example, a ceiling fan,
Most of the women on the answering line are plesent, but only have control to issue a work order. It takes days and many phone calls to get, if any, results.
I was promised two free service calls per year, if I would purchase the contracts that day. I was also promised two free $50.00 gift cards for Home depot, that was in the contract, you must wait 60 days before your apply for them. How deceptive. They don’t tell you this. so when you apply for the free gift cards, you are turned down because you applied to soon.
I would never recomend National home protection. They dectful and uncareing.
I unfortuntely have a warranty with this company. My AC unit went out completely in mid July, with a 2 week old baby and a home which was reaching 93 degrees. I was informed to have the work done and submit the invoices, estimates and paperwork for reinbursement. I did everything I was asked, after 2 days I was informed that the work would NOT be covered. I asked over and over why and no one could ever give me a reason. I fulfilled everything in my contract, they on the other hand did not. Any one out there who is considering a home warranty company, DO NOT USE THIS COMPANY. They are a complete rip off.
I wish I had read this website before purchasing a Nationwide Home Warranty. I know I made a big mistake. The sales person (phone) responded quickly to my questions and gave all of the right answers. However, when the contract arrived, it had different information from what we discussed. When I called to complain and cancel, I was told that everything would be fixed and a new policy was emailed to me. I should have read it more thoroughly…because not EVERYTHING was fixed. Our a/c system stopped cooling - and we live in Florida - and 3 days after the service call, I still had no response. I ended up having to call their service company on my own to schedule repair. When the repair person came, he told me he wasn’t sure what the problem was - either I needed cools cleaned or there was a refrigerant leak. He told me he could not check for the leak because that would require a seperate call - meaning I would have to pay him another $50 fee for the visit. He also told me he was trained to look at my neighborhood and inside furnishings when determining what to “sell” me to fix my a/c problem. I could go on and on about this whole ordeal - it was awful. Does anyone know how I can get out of the Nationwide scam? They are billing me monthly - paid directly from my credit card. We purchased a new a/c system after a reputable company (we chose and paid for) came out and diagnosed the real problem. NATIONWIDE IS A SCAM
Wow, just stamp ass on my head. I wish I would have seen this review page before getting service through this company. I have been documenting every phone call and every name of every manager I have spoken with for the past month. I am sure I know their work schedule better than they do. Air conditioning unit is out and has been out for a month with no resolve. They were quick to send someone to service it but now that it requires real work they are procrastinating. Will contact BBB and a lawyer for breach of contract.
http://search.newyork.bbb.org/reports.aspx?pid=44&page=1&id=97609
Hello.
This is the worst company EVER ! Picture this: Month of August in Georgia. My A/C goes out. I had been paying Nationwide for 5-6 months and this would have been my very first service call. I called Nationwide and they send out a company called Appliance Care ( very generic sounding name ) then I am told they will order the part but it takes a week to be received. I called a week later now they tell me there will be another week’s delay. I called Nationwide back to ask what they can do. They flat out refuse to give me the name of another company. I explain to them that it is the middle of August in Georgia. The reps seem not to care at all. They are devoid of human emotion. Because they do not seem to have a plan B I tell them that I want the automated debit stopped on my bank and to cancel the service….flat refusal. I talk to no less than 2 reps, a supervisor and a person in billing who can not empathize one iota with my situation. They make a point of telling me that I can not get any of my money back. I told them I would have my bank to do a stop payment on the automatic drafts…then they threaten to ruin my credit. They also refused to pay me back any of the money I have paid out in the last 6 months….They are so good at threats but they have rotten customer service and 0 empathy for my situation. I told them I am not in the business of giving out my money to charity and they have to earn my money month to month.
I am filing a complaint with BBB and my the Georgia Attorney General’s office.
Washer and dryer went bad due due to flooding from broken water hose to washer.
Plummer fixed the washer hoses fine.
Appliance person said the washer and dryer could not be used from the water damage of the broken hose. If I used them it could cause a serious fire. They told me to contact nationwide for replacement. Nationwide rudely told me they would not replace the washer and dryer and be reimbured on my contract.
A scam. They suck big time.
Wow, after reading these posts I feel like I just went through my ordeal again. I went through the very same thing with my pool motor. Paid the extra money to have my pool and hot tub added to my policy and they wanted service records for a fully enclosed pool motor. It’s like a “light bulb” no user servicable parts. I told the people this and they refused to fix it for me. I had to go to the contractor and get my pump, go get a new one myself and install it. I put in a claim for the cost of the pump and they paid me for that, but they had no intention of paying for a professional to do the work. THIS IS A SCAM. Now my AC is acting up and I know if I call them I will need heavy medication to make it through the ordeal. Still debating if I am even going to call them, or pay for it myself to save the wear and tear on my psyche.
ANYONE WHO IS CONSIDERING THIS COMPANY ~ DON’T DO IT!!!!!!!
Horrible Service!!! I called them 5 times to get my oven fixed and furnace. I never got a call back. Finally they said to just get it fixed and fax them the invoice. I did this 2 months ago and called today to see where my reimbursement check is and they said both claims have been denied. Then they put me on hold and never called back!!!
NationWide will say and do anything to get out of paying a claim, including lying and fabricating false information that can be proven false by examing the policy. I have coverage on a well pump motor with them and they will not pay. I have done without water in my home for weeks. They refuse to pay. Don’t waste your money on this company.
This company is a total scam. Run from this company. The told me my charge would be $250 but charged my credit card $400. They denied every claim because first they said I needed to show I maintained the appliance. When I showed them the records, they told me they don’t cover appliances that had repairs previously. People there are VERY rude and no one tells you anything. I never received a bill, a contract, nothing. They took my money and they are a scam. I filed charges with the state attorney. It is very easy to do and I suggest you do the same. Perhaps we can get a class action going.
This is the worst warranty company going. You pay and they don’t honor the contract. They lie to. I reported them to the BBB and they claim that I filed a claim with them exactly 30 days after the contract started. It was actually 2 months after and it wasn’t my fault my air broke. It broke on the 4th of July with a house full of people. Now Sept I ahd to fix it myself. The best is they were trying to tell me that I couldn’t cancel the policy because it was for a year. I am looking into taking them to court.
We contracted with Nationwide Home Warranty in order to protect our home against unforeseen breakdowns of our house systems and appliances.
Four months after paying for this service, we experienced problems with one of our air conditioners. I called Nationwide repeatedly for service and got a complete runaround. Nationwide refused to have a contractor come to our house stating the problem was a “pre-existing” problem. They said I faxed records showing our air conditioner was rusty, old and needed to be replaced. This is false. Our house was built in 2001. We have had our heating and air conditioning equipment cleaned, maintained and recently upgraded…on a semi-annual basis since we moved here.
We know, as do many other victims, that Nationwide Home Warranty is engaging in deceptive practices. I have found dozens of complaints about Nationwide Home Warranty on the internet. Many, including myself, have reported Nationwide to the Better Business Bureau and are talking about a Class Action suit. I know there are other people who have been deceived by Nationwide but have not posted their complaints on the Internet.
Nationwide offers a service, collects money, then fails to deliver, should you need the service. This company needs to be shutdown—after they pay us back!
BTW…I’ve filed a complaint with the BBB and the State of New York Attorney General. I hope other victims will do the same.
We have called for 3 weeks and nobody called. We called their # and they gave us the # of the plumber then we called them and they said they never heard from them. After 3 weeks of calling I asked for my money back and they told me that would never happen. I called the B.B.B. and they had nothing good to say about this alleged company. Best bet, get another warranty company.
i took out extra coverage and received no service i was told it was a preexiting condition i ended up out of pocket for the service call and the warrenty payments this is a very dishonest company choose another once they get your money they fix nothing and they will not stop debting out of your bank account.
I hope something is done about this company. I have read to many poor reviews for them to still be in business. Times are hard for everyone but that doesn’t give a company the right to take advantage of unsuspecting customers by providing a false sense of security. I too am trying to get my money back from this company. I purchased my 1 year contract on April 18, 2008 and I am fit to be tied with this company and their poor service. Every comment that was made is true about their rude, poor quality customer service. As a first time home buyer, I am thoroughly disappointed and praying that no other repaired are required until I can recover financially.
IF I COULD I WOULD GIVE THIS COMPANY A FLAT OUT ZERO!! THIS COMPANY TOOK MY MONEY AND I FILED ONE CLAIM IN THE SEVEN MONTHS THAT I HAVE HAD THE POLICY AND THEY HAVE PUT MY CLAIM ON HOLD, ASKING FOR MAINTENANCE RECORDS ON A WASHER. WHO HAS MAINTENANCE RECORDS FOR A WASHER. THEY TOOK TWO WEEKS TO PROCESS MY CLAIM AND ALMOST ANOTHER TWO OF CONSTANT CALLING FOR THEM TO PUT MY CLAIM ON HOLD. I ASKED TO SPEAK WITH SUPERVISORS THEY DO NOT HAVE ONE OR A PERSON YOU CAN SPEAK WITH ABOUT COMPLAINTS. TO TOP IT OFF THEY WILL NOT REFUND MY MONEY! I AM REALLY UP A CREEK WITHOUT THE PADDLE. I AM JUST STUCK.
TOTAL SCAM..THIS IS THE WORST COMPANY I HAVE EVER DELT WITH..NOTHING IS COVERED ,NO REFUNDS,NO MONEY BACK AND NO REPAIRS WILL BE MADE
I wish I had found this website BEFORE I signed on with National Home Protection. Now I am stuck with them for a year since they won’t let me out of my contract without a $250 cancellation fee. I have made 2 claims and both times the customer service was horrid. I had to call over 10 times each to get anything moving forward. In both cases, they only called me once. They paid one claim (finally) and denied the other claim. My main reason for giving them the worst rating possible is because of how much time I have had to invest to get anything done. It just shouldn’t be this difficult. Please whatever you do…don’t go with this company. I’m trapped with them until 6/24/09 (It’s on my calendar). Don’t make my same mistake.
They are holding me hostage over two claims. Anyone up for a CLASS ACTION LAWSUIT?
WORST COMPANY EVER! VERY BAD CUSTOMER SERVICE! NEVER REPAIRED OUR OVEN PROBLEM EVEN THOUGH IT IS PART OF THE WARRANTY COVERAGE. DO NOT USE THEM OR BUY ANY SERVICES FROM THEM.
This company sucks!!its true..please do not buy their policy!I would rate them a ZERO.
I wished i had read all the above reviews..before i signed up for this company last month.
Their sales rep offered me a discount for signing up & was very sweet..they were laying a trap!
My clothes washer stopped functioning 3 weeks ago.i called Nationwide they sent out a technician on the same day .who collected the $50.& never called back.
i called Nationwide several times to be told that i need Maintainence records for the washer.
I thought, that is insane. i asked several different of their claims staff if they had records on their washers..they said “no” but then they dont have policys with that company.
they told me i signed up with them & it was my problem.
when i proved to them that my washing machine manufacturer does not require any maintainence..i sent them several faxes & calls, but all their rude & annoying claims staff were of no help.They changed their reason now saying that my washer had spoiled too soon after my policy started, they said it was a pre exisiting condition.I dont understand y they have a waiting period of 1 month then, instead they shld have had an inspector to come & check our appliances in the beginning of the contract.
I asked them to cancel my contract..only to find out that u are stuck with them.they do not refund any money!!
I feel so helpless…i wish some consumer organzition or court of law could help put Nationwide warranty out of business & refund all the frustrated customer’s hard earned money.
Kay, I’m sorry this happened to you…I feel I was one of the lucky one’s because I found this message board right after I bought a policy from them with my credit card. After reading these posts I realized immediately I was dealing with crooks and I needed to cancel immediately!
Nationwide was rude and refused to refund the credit to my credit card, even though I cancelled the policy 3 hours after I bought it.
It took my credit card company and lots of phone calls from me and a couple of letters to my credit card company and a total of four months… Nationwide Home Warrenty never got the money they tried to steal from me.