Nationwide Home Warranty
Home Warranty Plan Details and Reviews for Nationwide Home Warranty
Premium: $260-400
Deductible: $60
Effective: 30 days after enrollment
Web: nationwidehomewarranty.co...
Deductible: $60
Effective: 30 days after enrollment
Web: nationwidehomewarranty.co...
Customer Service 
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 501 Rate this Company!
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 501 Rate this Company!
Coverage Area: USA - All States
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Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
Note: This company may have sold warranties using the brand name Champion Home Warranty
Reviews
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Pages: « 21 … 11 10 9 8 7 6 5 4 3 2 [1] Show All
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After reading about how this company had a lot of complaints. I cancelled my order within 3 hours after buying a policy with Nationwide Home Warrenty, this happened last Nov.07…They told me they would credit my Visa account.(They never did credit my Visa account)! This was over five months ago and I’m still dealing with my credit card company…These people are running a scam!
I had not even got service from this company yet. Had just got thru the purchasing part, given the billing information. Five minutes later, I get a call from a guy that was extremely rude and disrespectful. He said that I had I given him a debit or visa card. To me, what difference did it make, as long as they got their money. He proceeded to talk very very nasty to me. I called back because it bothered me so much. Then I was told that I WAS SPEAKING TO THE OWNER, John Ryan, which was the same person…EXTREMELY RUDE AND OBNOXIOUS. This is the worst service that I have EVER had. He proceeded to tell me to keep my funky 45.00 “B”, because by the time, I decided to cancel. DO NOT GET SERVICE WITH THIS COMPANY. If he is an owner, God help us all. HORRIBLE…I WAS LITERALLY SHAKING AFTER THIS CALL. I went with a different company who was absolutely wonderful. I owe several properties and wanted coverage on them. HORRIBLE experience.
this company should be prosecuted for fraud, I waited three weeks for a repairman to come to my house after countless phone calls. Then they refused authorize the repair.
Please do yourself a favor and do not purchase a warranty from these scam artists!! Whoever put that review up there about how they made them smile must work for them, because you will not smile when dealing with this company. Save your money because if you sign up with them it will be lost and your claims will know where.
They try to get out of their contract, or make cash settlements instead of honoring their warranty… I have filed 2 claims with them, they have managed to do a partial settlement on both.
These guys are thieves. They refused a valid replacement of our furnace as well. Stay away from them.
I agree with all the other bad reviews. The customer service is horrible. I had to call 2 times just to get service people out to my house. They didn’t make contact with any service people–I had to. Then the “claims supervisor” yelled at me, was very rude, and hung up on me. Then when I called back, he was very rude yet again. He told me my issue was pre-existing. It was not! This company is horrible.
I have NEVER dealt with such RUDE condecending people in my life. Don’t waste your money with this company. You are not covered AT ALL. I purchased an older condo who’s a/c unit went out. I was promised at the time of sell that it would be covered if damage. Therefore, didn’t deduct it from the price. EXCUSES EXCUSES, I need 25 years worth of maintenance records before they will cover. I don’t know about everyone else ….. does this make sense. The warranty company should inspect what they warranty.
They love taking your money – don’t want to provide service. PLEASE FIND ANOTHER COMPANY AND SAVE YOURSELF FRUSTRATION!!!
I felt cheated, they have no customer service
Very bad behaviour of the customer service people. They take your money and do nothing. Be careful.
water heater went out, and was replaced without too much hassle. was with other companies before this is one is best.
Please tell anyone interested in buying a home warranty from Nationwide that they are a terrible, terrible company to work with. We have a toilet that is not functioning and needs to be replaced. They told us it was a pre-exiting condition, because we did not maintain the toilet. We live in a 20 year old home, that we bought 5 years ago, and certainly cleaned it every day. Certainly there would be wear and tear on any product you use in your home.
They are going to try and get out of any claim stating it is a pre-existing condition. Save yourself aggravation and do not buy a home warranty from them. If you do, you only have 3 days in which to cancel. After that they will charge you $200 to cancel. Terrible, terrible company.
I am glad we got this warranty through the purchase of our home (free for us), I wouldn’t pay anything for their service. Bad customer service, too many loopholes, and no guarantee. We’ll shop elsewhere. Buyer Beware!
called@7am for clogged toilet,got ans svc.11am called offfice to find out what tech is coming “i havent got to you yet,wait for call 3-4hrs.now 10pm never received a call.
will cancel contract.what good is con. if you dont get svc when needed.
The entire experience with Nationwide Home Warranty has been a nightmare, from extremely rude customer service to making excuses not to honor the contract. Even the technician said, I don’t know why they aren’t replacing this unit, any other Co. I work for would have…
they suck. Very rude customer service
They have denied a claim that was clearly their responsibility to repair. I am unable to reach anyone with any power to override this decision.
they fixed my problems in a timely manner and made me smile the whole time throughout a horrible ordeal.
Horrible service