Nationwide Home Warranty
Home Warranty Plan Details and Reviews for Nationwide Home Warranty
Premium: $260-400
Deductible: $60
Effective: 30 days after enrollment
Web: nationwidehomewarranty.co...
Deductible: $60
Effective: 30 days after enrollment
Web: nationwidehomewarranty.co...
Customer Service 
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 501 Rate this Company!
Service Timeliness
Repair/Replacement Service
Overall Rating
Total Reviews: 501 Rate this Company!
Coverage Area: USA - All States
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Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
Note: This company may have sold warranties using the brand name Champion Home Warranty
Reviews
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Pages: « 21 … 18 17 16 15 14 [13] 12 11 10 9 8 … 1 » Show All
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PLEASE PLEASE PLEASE include me as yet another voice of disgust and frustration of this Nationawide Home Warranty SCAMMERS! I am so livid right now after being told—once again, that I am denied for yet another claim. I was told that I am only covered for one A/C unit and since they already sent someone out to look at a problem on a unit (which of course they wouldn’t pay for) I am being denied. UNBELIEVABLE! There is no where in my contract that shows that I have to specify that I want to add a second unit. How the hell am I supposed to add an option that I am not being given?!?!
I wish I had not paid in advance for the year. I would LOVE to be included in any class action law suit—-lost tons of money so far on wasted deductibles. DISGUSTING!
SHAME ON YOU Nationwide!!!!!!
This company is the worst I have ever had to deal with. They were super friendly when trying to sell their policy, and then it all stopped. Instead of taking the monthy installments, I was charged the entire year in lump sum! I have been denied on 2 seperate claims since getting this policy in March. They grasp at straws for reasons to deny you. Please do not buy a policy from this company!!!! You will just be throwing away money, and then have to pay for all repairs out of pocket anyways. Biggest mistake I’ve made since buying my home.
SCAM BIG TIME! I can not believe they are still in business.
I signed up one day, read horror reviews the next day, cancelled, which per their terms and conditions, there are 3 days to do so for a refund minus $50 administrative fee.
No refund of any sort for 3 months. We need to do something together. I am calling the NY state commission of insurance tomorrow and the Attorney General. Whoever is comfortable, leave your e-mail, so we can be in touch – my is: s4salsa@yahoo.com
I too am a scam victim. Unfortunately, I read all of these reviews much too late.
I called and tried to cancel with a refund…….you guessed it. No refunds. The agent did give me an address that I doubt even exists. He told me they occupy the entire 8th floor at:
100 Church St.
PMB 1003
New York, NY 10007
FAX (214)453-0024
The Arizona Corporation Commission has no record of this company doing business in Arizona.
My bank is assigning this matter to an investigator.My claim was denied because they say my pool sand filter that sprung a leak in a seam high up on the wall was caused by calcium, and they do not cover calcium leaks. Their own pool contractor disputed that and told them it was “wear and tear”, but they said the decision was final.
I was told I could appeal via fax, which I did. Not suprisingly, I never received any response.
I would love to join a class action suit, if in fact they even exist as a company.
Anyone with any ideas, info or plans feel free to email me at sunluvers@orbitelcom.com.
In early July 2009 my air conditioner would shut down during the peak time of the day, the fan would blow but no cool air. I called NW for a repair. Sent R&L Heat and Air out to check it out. Told me it was a leaking compressor but they could not fix it without an approval from NW. R&L got $50.00 for that. Come to find out it was under mfg warranty and the did not cover any part under mfg warranty… go figure. Labot is $600 to $800 to replace. Called a local H&A company, while on the phone the reapir man told me to look at my coils on the outside unit. Told me it might be clogged up and to shut the unit down and wash out with a hose, I did, works fine ever since He told me he would fire any technician who did not clean the coils on a service call. Told me any reputable repair company would have checked that first given the circumstances I had framed for him. Batting 0 out of 2 with these crooks. Going to small claims court.
On August 17 2009 I made a sevice call for my washer, On August 19 I called to see what the status of my repair as NW had yet to call a repair center. Later that day I called R&L repair center NW emailed me and they came out to repair my washer, well the repairman can in, opened my dryer and looked around inside it and I said wrong appliance the washer is the other one. Said it needed some part, took 10 days to get it,On Sept 1 they put the new part in, took 2 men over an hour and half. Worked for 3 loads of clothes broke again. Called R&L just got VMX no return call, called NW told me they would take care of it. I have called NW each day with the promise of a repair. Today is the 16th of September and no one has bothered to call or even answer my requests.Just called tonight, when I go to the prompt for a status request the line goes dead.SO far they have collected $340 fromm me plus 2 $50 repair company bills, so far no repair… see my post for my air conditioner.
I did not even sign the contract that they sent because everything that the salesperson said did not match the Terms and Agreement submitted. The sales person charged my credit card and refused to refund my credit card although not authorized to charge (never signed the Terms and Agreement and never signed the document requested to give them the authority to charge my credit card). Do not even get a quote from this company. Do not provide any information to them. What you are told does not match the contract and then they try to allege a 3 day recession period although you do not even have the contract to review. Again, do not provide any credit card information or any documentation to this company.
Dont use its a 100% scam we have never been paid for providing services to there customers we gave up and just wrote it off most plumbers are not as nice as us and they will come after the home owner for the unpaid balance just a fyi national home protection sucks x1000000000 the new york state attorney general needs to arrest all of them on fraud charges go with old republic , ahs, or 2 10 buyers they pay there claims just read your contract carefully so you understand whats covered and whats not and then theirs no surprises
Nationwide is company with well trained criminals. I contacted them on 9/11/09 interested in purchasing a warranty. I wish that I had seen this website first. They offered me this great sounding warranty for 359. a year which they emailed to me. They told me I had 3 days to cancel. I reviewed the warranty and decided to cancel on 9/14/09 within the 3 days bc the warranty had so many things it did not cover. I called and was placed on hold for hours, passed around to employees, begged by employees not to cancel, given to an alleged supervisor who stated the only way I could cancel was to send an email agreeing to pay $50.00. I told that was absurd. I spoke with an atty who stated they are committing fraud. I once again instructed Nationwide to cancel which they would not without an email. I sent an email telling them to cancel, but not agreeing to a $50.00 charge. I faxed a hard copy to Nationwide requesting cancellation. I have not heard from anyone. I reported them to the BBB. They have charged my card for a full year which I am disputing. Tomorrow I will be busy writing the NY & GA Attorney General. I cannot believe that these people are allowed to do business. They should be locked up just like a criminal who steals your purse. I will not stop until they refund my money and someone does something about this business. If anyone knows of anyone else that needs to be written please let me know. Thanks
This comapny has no intenetion of doing anything but taking your money.
They find a reason to deny every claim.
This is the WORST company I’ve ever had the displeasure to ‘have’ to conduct business with. They’ll take your money quite happily and then make every excuse in the book to deny covering any and all repair issues you will incur. Pass this company up like you would a rabid dog…you’ll be very glad you didn’t hand them any of your hard earned money.
This company is terrible! They steal people money! I took them to court and won, now they won’t pay. Does anyone have any bank info on them? Maybe who your credit card or check may have gone through. Now I have to get the City of New York Marshalls involved.
THIS COMPANY NATIONWIDE HOME WARRANTY IS A SCAM
If you actually read the small print in the contract NOTHING is covered.
I had blocked plumbing. The front page says blocked plumbing is covered. I was told when making my claim it would be covered. I told the guy I thought it was roots, he said it was covered, I just had to pay the $60 deductible.
It turned out to be roots and claim was denied because foreign objects and roots are not covered in blocked pipes. All things are considered foreign objects in plumbing.
The denial E mail they sent me actually said it was denied because of faulty installation. I pointed out to them nothing was installed. They told me they sent me that one in error. The reason mine was denied was that it was roots or foreign object blockage. It was with in 100 feet of the house as required.
THIS IS A SCAM THEY DON’T PLAY CLAIMS. I will report this to the BBB and to the Attorney General and anyone else I can. I am not through fighting this…maybe even court.
I would like to see a class action suit against this company!
They r CUnnnts
NATIONWIDE HOME WARRANTY IS A SCAM!!
I have never been taken like this in my life.
I am so mad about denied claims, then I go on line and see numerous complaint boards about them…all the same complaints. Do something and contact the authorities. Nationwide is located in NY. New York Attorney General Cuomo has already sued one home warranty company in April 2009..for the exact same things going on with Nationwide. They will be next if we, the consumers, stand up for our rights. I have filed a complaint with the NY Attorney General, the FTC, the NY State Dept. of Insurance, and the NY Better Business Bureau. My next step is to duplicate the complaints with the same agencies in my state of GA. From reading, it appears many have done the same, so hopefully Nationwide will be out of business soon..
Take the time and file complaints..especially with the New York Attorney General!!
Please do not use this company. Your claim alway stay as pending. They are very bad
I used Nationwide Home Warranty also, But I contacted my bank about this situation and was refunded my money for “Services not Render”. So contact your Banks ASAP for refunds. I signed up with them back in July 2009. Just called my bank today 09/10/09 I will be getting a full refund. I did speak with a lawyer but they can’t find this company to suit. So just spread the word in your city or state.
DO NOT USE NATIONWIDE THIS COMPANY IT IS A SCAM!!!! I had put in my first claim for a water softener and was denied due to not have records on it. I bought the house 1.5 yrs ago don’t know previous owners did not leave any papers on anything. I told them the unit was working fine till now. They put me on hold 4x for over and hr at a time. Spoken to a so called supervisor 2x and was told with out maintenance papers I will have to pay out of pocket. Why did I pay extra then for this? I them told them that the home owner does the maintenance on the unit, put salt in it and backwash it why would I pay someone to do that? I left AHS due to high cost and not covering everything I wanted now I am sorry I did that. I even had my friend sign with NW. I already filed a complaint with the BBB and also request a refund or a new unit. This company does need to be stop in ripping people off.
DO NOT SIGN WITH NATIONWIDE HOME WARRANTY!!!! Without a doubt this with the worst company on the planet! I called about an AC problem and they kept making excuses and blowing me off for two weeks until someone finally said my contract only covers one AC unit. I have a 7000 sq ft home so I can only claim one AC unit? Of course this was not in the contract or explained by the sales rep when offering the warranty. Its just a scam and I’m looking into file a class action suit against them.
I have had 1 claim with this company and it was absolutely the worst experience of my life. The claim was for my sprinkler system and it was denied due to the fact the valve was “underneath” the ground. Every person I spoke with at NATIONWIDE told me the contract denies anything that is underground, although the contract clearly reads, “Nationwide will not pay more than $500 for anything that total for accessing, diagnosing and repairing the component.” I was put on eternal hold, intentionally disconnected and received no replies to the several emails and messages I left. I just found out another person in my office also NATIONWIDE HOME WARRANTY and they have experienced the same problems and their claim was also denied. Of course, NATIONWIDE, advised I could pay for the repairs myself and submit a receipt for their review. Please do not become another victim of this company…
Well I was dooped also. I can not believe it. My A/C broke down on the 8/3/09 I called in that night and put in my claim. They told me they would get it in. The next day I called to see if they had anyone coming and they didn’t show any claim. What the Heck. I live in Mesquite NV and it was 115 outside and I have 4 small children and they could care less. I called every day and they never called me back. This company sucks!!!! I was feeling so frustrated until I found this site and come to find that this company screws people over for a living. I did see that some people have reported them I have done so also. But I want them to go down!!! I want to go public with this, it is not ethical to do what they are doing. How many of us have bought this warranty and not found this site to tell our stories? They have to be stopped. Please email me at henriefam@rconnects.com if you are interested.
Well I was dooped also. I can not believe it. My A/C broke down on the 8/3/09 I called in that night and put in my claim. They told me they would get it in. The next day I called to see if they had anyone coming and they didn’t show any claim. What the Heck. I live in Mesquite NV and it was 115 outside and I have 4 small children and they could care less. I called every day and they never called me back. This company sucks!!!! I was feeling so frustrated until I found this site to find that they screw people over for a living. I did see that some people have reported them I have done so also. But I want them to go down!!! I want to go public with this; it is not ethical to do what they are doing. How many of us have bought this warranty and not found this site to tell our stories? They have to be stopped. Please email me at henriefam@rconnects.com if you are interested.
Dear friend
Please do not go with this company its only sale department is working not claim department.you will get response in not less than 48 hrs and if you fix the appointment with contractor its take week to come to your place. This company custmor service is very bed and you have to spend lots of time on phone so that somebody come and answer you and he also put you on hold for another 15mints.Also, if you see testimoniel on his website is 100% fake. So,if you do not want to regret please donot go with this company../
I’ve been waiting 11 days for a contractor to be assigned to repair the electrical outlet I reported and I am now on my 4th day waiting for the “priority” dispatch of the a/c technician for the air that is out. This company is so bad. I am not going to renew. They should be put out of business for failure to contractually meet their obligations.
I’ve been waiting 11 days for a contractor to be assigned to repair the electrical outlet I reported and I am now on my 4th day waiting for the “priority” dispatch of the a/c technician for the air that is out. This company is so bad. I am not going to renew. They should be put out of business for failure to contractually meet their obligations.