Comments on: Nationwide Home Warranty

By: bobby hopewell north charleston sc

bobby hopewell north charleston sc — Mon, 08 Mar 2010 14:09:39 +0000

Bad check received. I have a repair company and nationwide home warranty called me saying we owe you money we are sending you a check. well, they sent me the paycheck but it bounced costing me additional overdraft fees. I cant get anyone on the phone, i also sent faxes and they still wont respond to cover the bad check.

By: Contractor, Austin, Texas

Contractor, Austin, Texas — Thu, 04 Mar 2010 18:28:28 +0000

IF YOU ARE A CONTRACTOR DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ACT AS IF THEY ARE DOING YOU A FAVOR BY GIVING YOU BUSINESS THEN THEY NICKEL AND DIME YOU OUT WHAT IS OWED TO YOU AFTER YOU COLLECT THE DEDCUTIBLE FROM THE CUSTOMER. THEY TELL YOU WHAT YOUR PRICES SHOULD BE AND WHAT YOU SHOULD BE CHARGING FOR SERVICES WHEN YOU TRY TO TELL THEM WHAT IT ACTUALLY COSTS AND IT IS A MONEY LOSING SITUATION. WHEN YOU CALL ABOUT PAYMENT THAT IS OWED TO YOU THEY HAVE SOME MONKEY READING FROM A SCREEN WITH SCRIPTED ANSWERS THAT TELL YOU NOTHING YOU NEED TO KNOW.

By: Tanuja THakur,Pittsburgh,Pa

Tanuja THakur,Pittsburgh,Pa — Wed, 03 Mar 2010 17:36:54 +0000

Do not do business with Nationwide Home Warranty. They are cheat. They just use some or other excuses not to cover the service. My clothes dryer went out of order and I requested a service call. After a week a repair person came and checked the dryer. He said that there was some problem with the control panel. We purchased this dryer about 5 years back and I had a home warranty with American Home Shield and only 2 times in past I had a problem with the dryer and American Home shield promptly repair it. But Nationwide is asking me to show all the maintenance records that states that the dryer was maintained properly in the past for 5 years. I do not have those records as I had a home warranty and they took care of it. I think Nationwide is just trying to sneak out of the repair services and that’s why they are making excuses. They told me to get it repaired out of pocket expenses and submit the claim for reimbersment and if they found it appropriate then they will pay me back. But after reading all the reviews on the blog, I do not think I am going to take that risk.
My sincere advise is to keep away from this company and even though other companies are little more expensive go for them. I had a very good experience with American Home Shield.
Any advise about filing a complaint against them??????

By: Pam Bakersfield CA

Pam Bakersfield CA — Tue, 02 Mar 2010 23:53:11 +0000

Do not do business with Nationwide. They want your money and will not assist you after getting it. I just tried to report a claim. When they finally answered, the young man sounded like I was disturbing him. My hot water heater went out. 3 hours later still no plumber. I called back, was on hold for 55 min. listening to an auto answer. When they finally answered I said I hadn’t heard from a plumber, he asked what is this regarding??? My heater was 11 yrs old…my claim is pending review???? Horrible customer service. They don’t care about you at all!!!!

By: Julie Painter, Smyrna, GA

Julie Painter, Smyrna, GA — Sun, 28 Feb 2010 16:25:58 +0000

I do not like having to file a claim on-line. When my heater stopped working in the middle of the winter, 2009, I don’t need to be waiting by my computer for a reply. They advertised 24/7 service, I don’t call this 24/7 service.

Online claims — a bad idea.

By: Marcella

Marcella — Sat, 27 Feb 2010 15:53:34 +0000

Still waiting to hear from them regarding my refund. Run, run very fast from them!!! I may have to contact my local news stations to have Nationwide investigated for the disloyal service they provide to their customers.

By: William Middleton, Midlothian, texas

William Middleton, Midlothian, texas — Fri, 26 Feb 2010 23:19:36 +0000

As all other pundits – this company is a rip-off – will not repair anything – only send canned replies to the BBB – I am cancelling my contract early so they don’t charge me for next year 3 months before contract ends – I figure its better to cover my losses!

By: Brenda Davis Dickinson, TX

Brenda Davis Dickinson, TX — Fri, 26 Feb 2010 20:14:17 +0000

BEWARE!!!! Send your money and that’s the last time you will ever speak to anyone again. Had a claim for my dishwasher, tech came out took my $40, said he would be back with a part and never heard from him again. Repeated calls and emails to Nationwide and service company to no avail.
Second claim was on plumbing, sent a great local plumber out and they fixed it, however they cannot reach Nationwide for payment. This company is a scam. I will be contacting the Attorney General and BBB.

By: Mary Las Vegas, NV.

Mary Las Vegas, NV. — Wed, 24 Feb 2010 23:19:42 +0000

FINALLY they are not allowed to sell HW policies in Nevada. All my hard work PAID OFF. Company is a TOTAL SCAM!! Should have googled them 1st. Lesson learned!

By: Bernardine Kelly, New Orleans, Louisiana

Bernardine Kelly, New Orleans, Louisiana — Tue, 23 Feb 2010 22:26:05 +0000

I am sorry to report that Nationwide Home Warranty provides the worst service I have EVER received from a company. I totally agree with the previous posts regarding this company. Please AVOID DOING BUSINESS WITH THIS COMPANY. There is no way this is a legitimate business. They are ripoff
con artists.

They never answer the phone in a timely manner. They keep you on hold forever. They utilize the worst service repair companies. I believe there are only two persons employed in the entire company. They treat the customers they do have like sh-t.

Criminal charges should be filed against them for fraud.

Pleassssssssssse stay clear of this company.