Secure Home Warranty

Home Warranty Plan Details and Reviews for Secure Home Warranty

Secure Home Warranty
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.8 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Total Reviews: 312
Total Quotes : 3265
Premium $319-$499
Deductible $45
Effective 30 days from payment
Years In Business 1
BBB Rating C
Complaint Resolution N
Offers Online Claims Y
Coverage Area Nationwide (USA)



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 (877) 770-5669

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Secure Home Warranty claims that its plans are aimed to provide prompt remedies and help homeowners save thousands of dollars on repairs and replacements. The company feels that their warranty products are the best when it comes to securing your budget and home appliances.

Secure Home Warranty has a near nationwide coverage and they also maintain a large network of contractors who are picked after stringent screening. In addition to this, the company also runs frequent grading tests on their contractors to ensure that they provide satisfactory services to the customers.

Apart from their warranty products, Secure Home Warranty has much more to offer to their customers. The company has assigned a set of consultants to work around the clock to help potential customers figure out what plan they want and also to accept claims from the existing customers. These consultants also handle the dispatch of contractors to customers who have placed claims. The consultants can be reached at the company’s toll free number at any time.

Secure Home Warranty maintains a website to assist potential customers with buying and managing their plans online. Claims can be submitted online through the website which also allows customers to track the progress of the same. Everything from a free quote for potential customers to managing accounts, Secure Home Warranty’s website is every homeowner’s personal sidekick.

Secure home warranty has several products to offer homeowners, buyers/sellers, multiple property owners and even realtors. Most of the their plans are customizable thereby allowing customers to expand coverage should they wish to. Also, the company does not place restrictions on age or make of the model and neither do they mandate a home inspection prior to purchasing a plan.

A standard plan from Secure Home Warranty is priced at around $499 per annum. And the deductible per service visit would be charged at around $45. For all plans, coverage begins within 30 days of making the payment for the warranty plan.

Secure Home Warranty’s plans come in three variants - Elite plan, Core plan and Appliance plan. All three vary in the level of coverage and the annual premium, with the Elite plan offering maximum coverage and being priced the highest. Additionally, there’s a list of select items from which customers can pick as many as they wish to expand the coverage of a plan they select.

Reviews & Ratings

Washington - DC 12-06-2016
Dale Burrus,Washington DC
Posted On 12/06/16
Review No. 107465
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My wife and I were having difficulty with out clothing washer / dryer. We called dispatch to file claim and we saw a technician the next morning. What we liked about secure home warranty was that there were no delays or stalling in the claim process
# 107465
Norwalk - CT 12-06-2016
Shelby Jorstad,Norwalk CT
Posted On 12/06/16
Review No. 107464
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Thanks for help fixing my GE dishwasher! The claim was fluid and took less than two days. This company was also able to give me a good window to schedule for the repair. I work a late shift and they still sent someone out at a convenient time for me on the weekend.
# 107464
Overland - MO 12-06-2016
Roselle Arbeiter,Overland MO
Posted On 12/06/16
Review No. 107463
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First off I'd like to say that its worth taking your time to research the different options for a home warranty. After much sifting and trying out two other warranties I heard about Secure through some online promo.
Secure succesfully repaired my water pumping system in my house which isn't a small job, the plumber had to make two stops to complete the task and was very neat and professional view less
First off I'd like to say that its worth taking your time to research the different options for a home warranty. After much sifting and trying out two other warranties I heard about Secure through some online promo.
Secure succesfully repaired my water pumping system in my house which isn't a small job, the plumber had to make two stops to complete the task and was very neat and
... view more
# 107463
Wheeling - WV 12-06-2016
Greg Fontaine,Wheeling WV
Posted On 12/06/16
Review No. 107462
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I subscribed for service with Secure Home warranty a little over a year ago and I recently had to renew my 1 year plan. Here's why I chose to renew it for 2 years, they were very reliable even when I was in a rut with last minute repairs that had to be done , for example the repair on my oven a day before thanksgiving. They sent the tech out to service the same day giving me ample time to prepare for the guests, thats reliability. view less
I subscribed for service with Secure Home warranty a little over a year ago and I recently had to renew my 1 year plan. Here's why I chose to renew it for 2 years, they were very reliable even when I was in a rut with last minute repairs that had to be done , for example the repair on my oven a day before thanksgiving. They sent the tech out to service the same day giving me ample time to
... view more
# 107462
Fenton - MI 12-06-2016
Abie Vyleta,Fenton MI
Posted On 12/06/16
Review No. 107461
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a total of three appliances serviced in my home and to keep it concise it was a good experience with secure. The customer care was elaborate and definitely swift at dispatch, I'd recommend this warranty over other providers
# 107461
Memphis - TN 12-01-2016
Jacqueline Taylor,Memphis TN
Posted On 12/01/16
Review No. 107398
2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Overall Rating:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
This company have had me to pay for claim an they take their time sending my reimbursement on (2) claims. I have called since the first claim in Sept. 2016 and can never speak to a supervisor. I will not use them again.
# 107398
fenton - MO 11-28-2016
Melissa,fenton MO
Posted On 11/28/16
Review No. 107326
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The most recent service was for my Maytag dishwasher. The gentleman was on time, very polite, very thorough and you can see he check every aspects to ensure he did not miss anything. Before he left he would tell me what he did.
# 107326
portage - IN 11-28-2016
danysha kabel,portage IN
Posted On 11/28/16
Review No. 107302
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a claim in September in which secure home warr. dispatched for repair of a roof leak on the 17th (I called in on the 16th a day before). It was fair and well managed company that seemed to truly care to get my claim over and done with
# 107302
W Warwick - RI 11-25-2016
Ehud Gersten,W Warwick RI
Posted On 11/25/16
Review No. 107273
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I liked this service more than the other two home warranters I used in the past. This is purely because of the integrity and effort that secure puts into its name. Instead of leading me on, they honored a claim to repair my plumbing which would have been costly for me on the spot. I would definitely recommend secure to others
# 107273
Essex - MD 11-25-2016
Dan Fredre,Essex MD
Posted On 11/25/16
Review No. 107272
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Had a notable claim with this provider,, I called the toll number up right when I discovered the error and the employee at Secure helped get my situation handled. They were courteous and got my built in microwave oven fixed the next day !
# 107272
Reynoldsburg - OH 11-25-2016
Kenda Wieck,Reynoldsburg OH
Posted On 11/25/16
Review No. 107271
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I've had a handful of claims over these past 7 months, my most recent with a repair serviced to my clothes dryer.
Here's my assessment...
Secure home will do their best to make sure youre happy at the least. They try to service and dispatch as soon as is possible, the longest time I had to wait was about 3 days. But that was only once the rest of the other repairs were either done day of or the following day.
I was impressed with their quick responses and customer care team over the phones. view less
I've had a handful of claims over these past 7 months, my most recent with a repair serviced to my clothes dryer.
Here's my assessment...
Secure home will do their best to make sure youre happy at the least. They try to service and dispatch as soon as is possible, the longest time I had to wait was about 3 days. But that was only once the rest of the other repairs were either
... view more
# 107271
Harahan - LA 11-22-2016
Aric Laster,Harahan LA
Posted On 11/22/16
Review No. 107241
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
A while back I had secure home warranty make a repair on my garbage disposal unit. I am writing this review now because I was reimburse for the repair and have received the check in the mail. The customer reps who assisted in my claim were very helpful and made sure I knew the steps of the process, no surprises and very thorough service
# 107241
Denver - CO 11-22-2016
Ami Cothran,Denver CO
Posted On 11/22/16
Review No. 107240
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Secure really did a great job from how they handle phone customers to their timeliness with sending out a repair dispatch. They were able to fix my broken oven in a day, much less time than it usually takes with warranty claims.
# 107240
Moundsville - WV 11-22-2016
Carlo Sumler,Moundsville WV
Posted On 11/22/16
Review No. 107239
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Really a fanstastic service they have, thank you secure. They came to fix my refridgerator and also fixed a small knob on my dishwasher which showed that they care. My plan covered the expense and the cost of new cooling element in my fridge
# 107239
Berwick - PA 11-22-2016
Tritan Zufelt,Berwick PA
Posted On 11/22/16
Review No. 107238
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Secure Home really turned out to be a good choice for a home warranty. I had a claim done on my hvac central unit that took 3 days to fix. Aside from that the repair man was pleasant and skillful. And to be fair it only took that long because the technician had to return with a new part to complete the repair.
# 107238
Virginia Beach - VA 11-09-2016
Brenda Moody,Virginia Beach VA
Posted On 11/09/16
Review No. 106959
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I signed up for the warranty through Secure Home Warranty after doing some research. This company needs to approve its customer service and response time. I called them again for the fifth time about having wiring replaced on my air conditioner. They tell me the second time the wiring is not covered. After they sent me an email, no phone call to inform me my claim had been assigned to a company that specializes in repairing electrical wiring. It is now November 9th, 2016 and I have decided to have the wiring repaired on my own. Two days ago the lady said "I think it is covered." "It should be." She left the line as I asked her to confirm the information she gave me so I can be assured it is. She came back and told me they wanted a second opinion. For what I ask. If it is not covered it is not covered. I am now looking for a different home warranty company. I called them in August and they just sent me the email in October. No phone call at all. Very unprofessional. You also have to speak to an answering service and they take a long time to get back to you. It is not 24-48 or 24-72 hours. It is whenever they choose. view less
I signed up for the warranty through Secure Home Warranty after doing some research. This company needs to approve its customer service and response time. I called them again for the fifth time about having wiring replaced on my air conditioner. They tell me the second time the wiring is not covered. After they sent me an email, no phone call to inform me my claim had been assigned to a
... view more
# 106959
Brandon - MS 11-01-2016
Joelle Kagan,Brandon MS
Posted On 11/01/16
Review No. 106832
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
There was a horrid smell coming from the backyard and I had a feeling it had to do with the septic pump we have back there. The warranty company was very convenient especially since we had that covered. The tank was fixed and refreshed with 2 days
# 106832
Kingston - PA 11-01-2016
Shad Moihan,Kingston PA
Posted On 11/01/16
Review No. 106828
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a big fuse break in my electrical box which shut down power to half of my house. The customer reps over the phone were polite and electrician that came out was young, cautious, not lazy and did a good job. He also said this sort of problem wont happen again for a long while
# 106828
Chesterton - IN 11-01-2016
Eli Hunsaker,Chesterton IN
Posted On 11/01/16
Review No. 106827
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My wife and I had a pleasant claim when secure home dispatched someone to fix our standalone freezer. The total time allotted between my phone all and the repair was a little over a day which is speedy. Thanks for the help!
# 106827
Huron - SD 10-27-2016
Rafael Strozier,Huron SD
Posted On 10/27/16
Review No. 106783
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It was bad timing when my dishwasher acted up as the whole sink was full of dishes too. I had no time to manually wash the dishes and so I called up Secure right away. In less than two days the who claim was resolved with my dishwasher repaired
# 106783
Malvern - AR 10-27-2016
Lou Vassell,Malvern AR
Posted On 10/27/16
Review No. 106757
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have properties in a few states and secure home has really done a stand up job on assisting me with managing utility repairs that my tenants may need throughout the year. The coverage I have works for me in at least 4 states so I'm glad I ran into this company
# 106757
Cornelius - OR 10-26-2016
Jolie Bacchus,Cornelius OR
Posted On 10/26/16
Review No. 106747
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Secure home had approved my claim on 10/19 and I had a handyman visit me the next day 10/20. This was fairly quick given that the component in my central heating that had to be fixed in my home was a big job, it was fixed in 4 hours or so
# 106747
Augusta - ME 10-26-2016
Grant Zayac,Augusta ME
Posted On 10/26/16
Review No. 106742
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Technician came to my home with good timing, made a thorough repair on my ductwork lining and was out the same day I call, really superb
# 106742
Tallahassee - FL 10-24-2016
Ale Mickle,Tallahassee FL
Posted On 10/24/16
Review No. 106701
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
By far the worst company I have ever dealt with. DO NOT WASTE YOUR MONEY ON THEM. I wish I would have never switched from my old company but I did so because this one had better reviews. I bet they are all paid for by them. I have my microwave and washing machine go out at the same time. They refused to fix the microwave and told me I had to buy a new one and they would only reimburse me $150. I tried to get them to just fix the damn thing, which would have just been the trade call fee but they wouldn’t budge. So I did, bought the new microwave and sent them the receipt and 1 month later I am still waiting for them to even reply with a confirmation of receipt. My washer also went out and they told me they wouldn’t cover it because the timer wasn’t covered under the warranty and that they only fixed things that are critical for the machine to operate…YET THE FREAKING TIMER IS CRITICAL FOR THE MACHINE TO WORK. The repair guy was already at the house so I told him to go ahead and fix it while I dealt with Secure home over the phone. I was so livid that they agreed to pay for it but the repair guys had already fixed and left my house. I got stuck with a bill and I still haven’t even gotten the reimbursement form for that claim 1 month later. So technically, I bought this warranty just so that I can get everything fixed without their help. THEY SUCK!!!! Go spend your money on another company. Can’t wait for the year to be over so that I don’t have to deal with them anymore. view less
By far the worst company I have ever dealt with. DO NOT WASTE YOUR MONEY ON THEM. I wish I would have never switched from my old company but I did so because this one had better reviews. I bet they are all paid for by them. I have my microwave and washing machine go out at the same time. They refused to fix the microwave and told me I had to buy a new one and they would only reimburse me $150.
... view more
# 106701
plugerville - TX 10-21-2016
maxine,plugerville TX
Posted On 10/21/16
Review No. 106653
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great service! On time, neat, respectful technician who did a super job getting my air condition fixed and in working order. Thank you!!!
# 106653
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