Sensible Home Warranty
Deductible: $50
Effective: 30 days after enrollment
Web: sensiblehomewarranty.com
Coverage Area: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Dist of Columbia, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, West Virginia, Wisconsin, Wyoming
| Home warranty is a complex insurance product. Unlike home insurance, it does not provide blanket coverage for all appliances. Pre-existing conditions and problems resulting from lack of maintenance of appliance are are generally not covered by home warranty companies. Home warranty sellers may not state these factors clearly, and this will create dissatisfaction among customers. Due to these factors, you will see many negative reviews here. Don't be intimidated by some negative reviews here. If you have maintained your appliances in good condition and go with a reputed home warranty provider, your coverage will be fine. |
We do not endorse any company in particular, however you should ignore the reviews that are overly negative or positive. Such reviews are not likely to offer a balanced view and some of them could be fake reviews posted to promote or demote a company. It is always a good idea to check BBB ratings and make sure the company is licensed to do business in your State by contacting State Insurance Commission. Try to avoid paying annual premium and keep your cancellation rights
Reviews
Pages: « 34 … 11 10 9 8 7 6 5 4 3 2 [1] Show All
Pages: « 34 … 11 10 9 8 7 6 5 4 3 2 [1] Show All
I recently transfered my home warranty to Sensible after receiving very poor service from another company. Last week I had the need to file a claim and was impressed with the overall performance of the claims department. I was able to speak with a real person which was very surprising considering it was after 10pm. They were alble to schedule a plumber for me who promptly showed up at the next morning 9 AM as promised. My issue was fixed and I am a very happy customer. A+
I am exceptionally happy with sensible. I’ve been with them for about 4 months and just ran into a problem when my water heater went out recently. They were able to get a service man out to my home promptly and the issue was resolved shortly. I am happy that my first experience with them was a breeze.
Sensible excels in every aspect. Their Customer Service is, by far, superior. The service is complete within 24 hours, and the repair or replacement service cannot be beat! Thank you Sensible home warranty for making my life so much easier. lk
Bad company!Promises the moon but they did not come through. I did not read any fineprint before signing up. They claim to cover everything but the parts excluded were enormous….
Why provide a warranty if most of the parts were not covered!!
Once again, we had a toilet problem. This time it was over a weekend and in the late night hours.
We called on Saturday night after 11 PM to file a claim. We were immediately asked it it was an emergency which it was not.
Someone called us back on Sunday morning and a plumber was here on Monday evening.
We’re happy campers!
I have had several other home warranties in the past and have been extremely disappointed. Sensible provided me with a quick turnaround time. They not only attempted to fix my stove but ended up replacing it. All I paid was my service call fee. Great staff! Would recommend!
I recently purchased a home warranty policy from Sensible for one of my rental properties in Arizona. After reading reviews on every company out there I was still quite skeptical about purchasing a home warranty. I decided to go with Sensible because they had an “A” rating with the Better Business Bureau. After purchasing the policy I was still a little concerned as to what would happen when my tenant calls me with a problem. Well Last week I got a call from my tenant about a plumbing backup. I called Sensible immediately and was very pleased to get a live person on the phone right away. The customer service rep told me he would get someone out to my tenant as soon as possible but it may not happen until tomorrow. Imagine my surprise when I spoke with my tenant just several hours later to find out a plumber had already made it out to the home and fixed the drain. My tenant couldn’t have been any happier and neither could I. I have since purchased additional policies for some of my other homes and I would absolutely recommend Sensible Home Warranty to anyone looking for a warranty.
My dryer went out on a sunday i called them that day and recieved a call back within an hour, they called me agin on monday, had a tech out there that day and had it fixed that same day, excellent service
Not long after our coverage went into effect one of our toilets needed repair.
A call to Sensible got us a plumber who did a great job.
Hubby and I are truly pleased with the entire experience.
My water heater was leaking on a Friday evening at 10:00. I called them up and within an hour I received a call and they assured me that It was not going to explode. And somebody would call me in the a.m. I received a call on Saturday morning at 9:00, the service guy said he would be at my home in one hour, he arrived and had it fixed in 1/2 hour, it was the T&P pressure valve. He was prompt, professional and all is great with the water heater. The customer service dept. called me later in the day to make sure everything was ok. I would recommend this warranty company to everybody. My husband works out of state 3 days out of the week, and I feel safe that if anything goes in my home that I am just a phone call away to getting it fixed. They responded in a terrifc turn around time and I was very pleased with the service all around. Thank you very much Sensible Home Warranty…….YOU GUYS ARE THE BEST…….
My dryer was not heating properly and Sensible Home Warranty had someone at my home that same day. They figured out what was causing the problem and had to order extra parts which took a few days. By the end of the week my dryer was fixed and everything was covered by Sensible Home Warranty. The representatives want to help as much as they can and seem to be on top of things. I have recommended them to friends. A+ James Wright Seattle WA Claim 6750
Great customer service. I had a problem with my water heater and they had someone come take a look at it the next day. I have recommended Sensible Home Warranty to friends and to whoever reads this.