Formed by a group professionals who have over 25 years of experience in the home Warranty Industry, Sentinel Home Warranty (SHW) was founded in 2009 at Marietta, Georgia. The company claims that their primary focus is on providing top class customer service and ensuring customer satisfaction. The company provides a personal representative to every customer who approaches the company with the claim. The personal representative then guides the customer through various stages of claim processing.
The company also claims that they have of the largest contractor networks in the nation with around 94,000 contractors working with them. Sentinel Home Warranty also claims that their customers receive several benefits when them become members.
Sentinel Home Warranty is probably among the few companies that charge zero deductible for service visits. That clubbed with the comprehensive plans they offer, make them a good provider of home service contracts. A round the clock customer service wing is available to customers who want to submit claims at any time of the day. There is also no upper limit on the number of times you can raise claims in a year.
Sentinel Home Warranty hosts a well maintained website, equipped with all the necessary online facilities that customers require. Information regarding the company’s warranty plans and services is available online. Customers can also submit claims through the website.
Home service contracts are Sentinel Home Warranty’s only products. The company offers plans in the 3 different variations:
- Club Plan Gold
- Club Plan Silver
- Club Plan Bronze
Details about the annual premiums of the above plans are unavailable, however the company does not charge service call fee for repair visits. The Club Plan Gold offers maximum coverage while the Club Plan Bronze offers least protection. Coverage of any of the above plans can be extended by selecting individual items from a list of add-ons.