|Effective||Coverage begins 30 days...|
|Years In Business||20|
|Complaint Resolution Program|
|Offers Online Claims||Yes|
|Coverage Area||Oregon, Nevada, Idaho, Utah, Arizona, Montana, Wyoming, Colorado, Texas, Oklahoma, Kansas, Nebraska, South Dakota, North Dakota, Louisiana, Arkansas, Missouri, Iowa, , Illinois, Mississippi, Alabama, Tennessee, Kentucky, Indiana, Ohio, Michigan, Georgia, Florida, South Carolina, North Carolina, West Virginia, Pennsylvania, New York, Vermont, Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, Dist of Columbia|
SLWA maintains a well staffed 24/7 customer service facility that can be approached as and when a damage occurs. The company also maintains a large network of qualified, licensed and experienced service contracts who are picked after a careful evaluation process. SLWA does not charge a deductible for the repair visits, neither do they charge any hidden fee.
The website of SLWA offers several attractive features. In addition to hosting all the relevant information about the company, it’s working and history. The website also offers tools that allows a customer to manage his online account. Members get to sign up and create an online account through which claim submissions, tracking and several other actions can be performed. Customers can also chat with a live chat representative on the website.
SLWA does not offer appliance warranty plans as such, instead they offer plans that cover the 3 most vital systems in any house - Sewage, Gas and Water.
Each plan in any of the above three categories offers the following advantages to its customers: