Squaretrade Protection is an extended warranty company established in 1999 in San Francisco. The company was co-founded by Steve Abernethy and Ahmed Khaishgi. The company provides extended warranty protection plans for various gadgets and appliances.
Headquartered in South of Market, SF, Squaretrade claims that they have protected $2.8 billion worth of gadgets/ appliances in their tenure. The company has an office in London as well.
Squaretrade runs a round the clock customer service facility, staffed by professionals who will help you get through the process smoothly. Warranty purchases can be made through their website or through retailers directly. The company also covers the shipping charges to the nearest service center.
Squaretrade hosts a well maintained website that is equipped with numerous features. There is a provision for submitting claims online, although the company recommends doing the same through the phone. Customers can also make warranty purchases through their website. Information regarding the company and every plan they have to offer are available on the website. Customers can also communicate with the company through the website
Squaretrade offers extended warranty plans to gadgets falling into any of the following categories.
- Home entertainment
- Desktop Computers
- Portable Audio
- Home Appliances
The plans are designed to cover mechanical and electrical failures of the covered appliance/ gadget that occurred during normal use. The plans provide 100% parts and labor coverage at zero deductible. Duration of coverage of these plans depends upon the age of the item.
The company also has a specialized coverage for gadgets purchased on E bay, both refurbished and new. However the company does not cover damages due to theft or loss.