TOTAL Homeshield Home Protection

Home Warranty Plan Details and Reviews for TOTAL Homeshield Home Protection

TOTAL Homeshield Home Protection
Customer Service 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating5 5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Total Reviews: 2
Total Quotes : 34
Premium $369 - $499
Deductible $45 or $60
Effective 30 days from Payment
Years In Business 0
BBB Rating
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Nationwide (USA)



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$45 deductible for the monthly home warranty plan and $60 for the annual home warranty plan. And a $50 discount coupon is available on their website for customers' benefit.

Total Homeshield Home Protection (THS) claims to have an unwavering commitment to providing industry-leading home warranty products. THS hopes to alleviate problems of customers by providing exceptional services. And in order to accomplish that, THS claims to constantly partner with contractors and real estate professionals so that fast and effective solutions can be offered to its customers.

There are separate portal logins for service contractors, real estate professionals and a client portal for homeowners to access services being offered by THS.

THS offers monthly or annual plans to fit every homeowner’s budget. THS offers comprehensive coverage with two plans- Gold and Platinum covering most of the common appliances including garage door opener, a whirlpool bathtub, garbage disposal and among others. The premiums usually range between $369 and $499 respectively for these two protection plans. In addition to this, customers can include optional coverage for pool/spa, limited roof leak, sump pump, septic systems, secondary appliances and thus much more customization is possible.

THS Home Protection plans will cover repairs or replacements of covered items with these plans regardless of age, make, or model. And if an appliance or a unit cannot be repaired, it offers to replace the same provided that the terms, conditions and limitations set in the service agreement are met. However, a home inspection is not required prior to purchasing a home warranty if the customer is already covered under another home warranty before making a switch to THS.

THS also provides an option to transfer the policy to the new homeowner with zero charges for the transfer of the policy. And there are no limits on the number of claims placed by the customer.

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Reviews & Ratings

katy - TX 09-21-2016
george deluca,katy TX
Posted On 09/21/16
Review No. 106011
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
first claim for dishwasher was covered. the company had someone out the next day and they changed out some part. its working fine now. overall process was quick compared to the other companies i had in the past. very happy.
# 106011
Atlanta - GA 09-17-2016
Joseph Carreno, Atlanta GA
Posted On 09/17/16
Review No. 105943
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I called to have my ac and sink stoppage repaired, called Total on 9/13 and by 9/15 my a/c was up and running and kitchen sink was back to normal again, in the past I had another home warranty an waited up to 2 weeks to have something repaired but total understood my concerns an stood on top of my claims every step of the way. Amazing customer service on their end. I would recommend this company to family and friends. view less
I called to have my ac and sink stoppage repaired, called Total on 9/13 and by 9/15 my a/c was up and running and kitchen sink was back to normal again, in the past I had another home warranty an waited up to 2 weeks to have something repaired but total understood my concerns an stood on top of my claims every step of the way. Amazing customer service on their end. I would recommend this
... view more
# 105943
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