UtilPro Appliance Repair

Home Warranty Plan Details and Reviews for UtilPro Appliance Repair

UtilPro Appliance Repair

Overall Rating: Not Available Why?
Total Reviews: 3
Total Quotes : 243
Premium $407
Deductible $0
Effective Upon payment receipt
Years In Business 2016
BBB Rating
Complaint Resolution
Offers Online Claims
Coverage Area Nationwide (USA)



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Reviews & Ratings

Atlanta - GA 06-18-2013
Erin,Atlanta GA
Posted On 06/18/13
Review No. 59787
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
We used Utilipro for 2 years. They always sent out a tech quickly and it was great not to pay a service call charge. We had 2 major and one minor issue in that two years - the major was the AC and the furnace. They sent out great service providers - top quality from great companies who got both the AC and furnace going immediately. One guy even put on booties so he wouldn't track dirt into the house when it wasn't even rainy out! The minor repair was for our washing machine, it was fixed within a couple minutes. Oh, forgot that they wouldn't fix our stove but even though I was upset about it I understood since it was old, came with the house, and it was evident it had had a problem someone tried to fix (someone had put duct tape on the wiring unaware to me and it starting smoking). We just got a new stove.

Their customer service line is not that great, very long wait time and sometimes reps who seem confused, but overall they are a good company and I am going to go back to them over other more comprehensive warranty companies due to the high cost of the service calls and them not having techs of the same quality as Utilipro. view less
We used Utilipro for 2 years. They always sent out a tech quickly and it was great not to pay a service call charge. We had 2 major and one minor issue in that two years - the major was the AC and the furnace. They sent out great service providers - top quality from great companies who got both the AC and furnace going immediately. One guy even put on booties so he wouldn't track dirt into
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# 59787
- 01-15-2012
Carroll, Augusta, Ga.
Posted On 01/15/12
Review No. 22031
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I made a claim for a washing machine that was 6 years old. I am very happy with this company . The washing machine was fixed the first time and has worked fine since.The tech was great and the service was fast and very good.Well worth the 39.95 per month for peace of mind. The repair would have cost 248.00 and all I had to do was sign the work order and it cost me not one cent for service call. Thanks UtilPro keep up the good work!!!! view less
I made a claim for a washing machine that was 6 years old. I am very happy with this company . The washing machine was fixed the first time and has worked fine since.The tech was great and the service was fast and very good.Well worth the 39.95 per month for peace of mind. The repair would have cost 248.00 and all I had to do was sign the work order and it cost me not one cent for service
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# 22031
- 05-12-2011
sam shamy, atlanta, GA
Posted On 05/12/11
Review No. 11818
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I called to buy a home waranty, & after several attempt, I got an agent, she took all info & stated that somebody from headquarter will call, but a week later nobody called. I tried to call again & I kept getting a message to leave my name & phone # & somebody will call me later (all agent busy).
& few days later I am still waiting.
I am glad I wasn't waiting for a repair. view less
I called to buy a home waranty, & after several attempt, I got an agent, she took all info & stated that somebody from headquarter will call, but a week later nobody called. I tried to call again & I kept getting a message to leave my name & phone # & somebody will call me later (all agent busy).
& few days later I am still waiting.
I am glad I wasn't
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# 11818
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