Texas AG lawsuit against National Home Protection
Texas Attorney General Greg Abbott filed a suit against a New York-based home warranty company for unlawfully doing business in Texas. The state’s enforcement action seeks to prevent National Home Protection, Inc. from doing business in Texas until it is licensed by the state and complies with requirements of the Texas Occupations Code.
According to state investigators, National Home Protection continued selling “residential service contracts” to Texas homeowners even after the company was specifically informed about licensure and other requirements. The defendant ignored the Texas Real Estate Commission’s demand that it stop offering Texas home warranty plans and return any money received from Texans. Meanwhile, Texas customers continued to complain that the company refused to repair or replace various home systems.
The state’s enforcement action charges National Home Protection with violating the Texas Occupations Code by failing to obtain a license, maintain a funded reserve against their liabilities and file annual reports with the state. The company also is charged with violating the Texas Deceptive Trade Practices Act (DTPA) by operating without a license in Texas.
For more information, Texas homeowners can call a toll-free complaint hotline at (800) 252-8011 or go online to www.texasattorneygeneral.gov. The complete transcripts of lawsuit can be found here -
National home protection Texas lawsuit
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I also filed with the Attorney General of New York and the Federal Trade Commission on or about April 14, 2009, about this scam company. Letter I received on April 30, 2009 states Attorney General for New York, Andrew M. Cuomo has also filed as of that date, a causative action against National Home Protection and froze their bank accounts and whatever. Question……..As of this date 5-4-2009…..why are they still in business?. So many suites filled since January 2009 and on going, somethings wrong with picture
I also requested a refund which they refused to payback. I had 7 properties supposedly covers and just lost $3500.00 and not had the opportunity to even use there services.
please call me 201-995-7695 I have to sue this NHP warrenty co also
(1.) I was charged for one warranty that I never received a contract for.
(2.) 1st American refused to repair a furnace because they said that the furnace door was put on improperly, but their repairman was the one that put the door on at an earlier service. They said that as a result, the furnace wires caused a fire and it had to be replaced. I called another service and it was repaired in 40 minuets.
(3.) NOW I am being refused service because they say my April payment is delinquent. They drew $40 from Wells Fargo on April 15 and I sent a $40 check May 11. I was told that they do not accept checks and it had been returned. IT CLEARED THE BANK.
where is national home warranty now….are they out of business? i am still waiting for a 2 year refund and i guess by now i should realize i’m not getting it…
does anyone know if they are still operating?
These people are crooks i want all my money back
I paid for 5 years in advance when I bought my home in April 2009. Was also promised the gift cards which were never received. Now the company’s phone says it is out of service. All claims made in the first year were denied. I am out 4 years of paid services as well as the gift cards. Hard to swallow the loss of over $2000.
I have had NHW for 2 1/2 years and have had bad service with them. I contacted them first of July because my a/c unit had stopped. I called them and phone had been disconnected. Sent email to there web site and receive email from New York attorney general that they have closed them down for fraud and etc.
They have been still taking monthly payments from my account
last taken out was June 18, 2009. so where has the money been going to. I am filing fraud charges thru Texas, New York and at my bank.
Anyone know how to get National Home Warranty to stop taking out the ACH from my account? Please email me.
I have a 3 year contract with them and over the course of the last two years they have denied everything. I assumed all home warranty companies acted this way and never pursued it further. Just today I tried to call them to report a claim and the number is disconnected. I went online and filed the claim… only to then find this article. Any one know what we can/should do about seeking a return of the premiums paid?
Beware, Home warranty providers scam. American Home Shield in Baton Rouge, Louisiana has left homeowners hanging after collecting premiums. In most states including Louisiana, No government agency enforces licensing or regulatory action against Home warranty providers so they do as they please. Homeowner is left with last recourse of suing at a cost of no less than $1500 to fund litigation. In Texas, Attorney general has recently nailed American Home Warranty aka American Home Shield (AHS), read about it here: http://www.instituteforlegalreform.com/component/ilr_news/30/article/I2976966584.html