Advantage Home Warranty

Joe Berry, Mauldin, SC

On Oct 30, 2015

My wife and I had these folks do a home inspection and they missed things like rubber hoses on water pipes , major foundation issues if you ever saw the movie the Money Pitt that is us in real life. Does anybody know the bonding company that these folks had ?

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Doris Haley, Olney, IL

On Jun 29, 2015

On 06/19/2015 I put in request for service on electrical problem, the repairman they gave me has never contacted me as of 6/23 so after hour on phone I was reassigned a new person that showed up on 6/26. The repairman had no idea what to do told me the need someone else, so again after another hour on wait they said the would look foe someone else as of now at 6:45 pm on 6/29 I still have heard nothing. ..Read Full Review

On 06/19/2015 I put in request for service on electrical problem, the repairman they gave me has never contacted me as of 6/23 so after hour on phone I was reassigned a new person that showed up on 6/26. The repairman had no idea what to do told me the need someone else, so again after another hour on wait they said the would look foe someone else as of now at 6:45 pm on 6/29 I still have heard nothing. How long do I have to wait dangerous to have a short with electricity running through your gutters and not know why. They don't really seem to care about their customers ..View less

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Stephen V, spartanburg, SC

On Apr 11, 2012

Looks like from the reviews below, their questionable business practices are catching up with them! As I said in 9/2010.....beware!

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B & C Roofing

On Jan 18, 2012

used to be a good company. can't get paid for the last two jobs we preformed. i believe they are out of business

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james mcarthur lexington sc

On Jan 03, 2012

i have tried repeately to get in touch with the warranty co and as it stands they seem to be out of business for u can no longer reach them on the phone and the bbb does not have them as a client if they are out of business they should have enough honesty to say i had good service with them for about the last few years but i guess the expentures was to much

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Carolina Comfort, Asheville, NC 28801

On Dec 08, 2011

This company is not good in paying the contractors it hires. I had approval for a job which was completed in May of 2011 and it is Dec 2011 and it is still outstanding. I cannot get ahold of anyone at any of the numbers listed and believe our company is now out $2000.00 for a service we provided to the homeowner as per approval. We submitted all necessary documents, signitures, and approval codes seve ..Read Full Review

This company is not good in paying the contractors it hires. I had approval for a job which was completed in May of 2011 and it is Dec 2011 and it is still outstanding. I cannot get ahold of anyone at any of the numbers listed and believe our company is now out $2000.00 for a service we provided to the homeowner as per approval. We submitted all necessary documents, signitures, and approval codes several times. They get a statement every month. IF YOU ARE A CONTRACTOR DO NOT PROVIDE SERVICE! This company is a scam. ..View less

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marcia valentino San Marcos CA

On Nov 09, 2011

We have an electrcal problem caused by faulty wiring of main source to home that is damaging appliances, lighting and everything electric. We have been shunted from one person to another leaving voice mails etc. and nothing has takent place. This needs to be addressed as it is a dangerous problem that could cause a fire. It takes seconds for these homes to be completely consumed by fire. Let's fix the ..Read Full Review

We have an electrcal problem caused by faulty wiring of main source to home that is damaging appliances, lighting and everything electric. We have been shunted from one person to another leaving voice mails etc. and nothing has takent place. This needs to be addressed as it is a dangerous problem that could cause a fire. It takes seconds for these homes to be completely consumed by fire. Let's fix the problem. Advantage is hoping to have better relations with Rancho Vallecitos and this is not a good way to begin. Your contractor did the work, you hired him, it is your responsibility to fix the problem. Now we can't even get through on your phones as they aren't working. That's not all that isn't working. ..View less

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JEREMY LOS ANGELES C.A

On Dec 11, 2010

i do work for many of these crooks they all are the same ! they don't pay the contractor nor do they want to cover the repairs . this home warranty is the same as the rest ! a scam to take your money and run ! they want joe smoe the hvac tech that does nt care for quality and loves getting peanuts for pay ! this company is just as bad as 210 , fidelity , orhp , even worse hwa ! there needs to be oversigh ..Read Full Review

i do work for many of these crooks they all are the same ! they don't pay the contractor nor do they want to cover the repairs . this home warranty is the same as the rest ! a scam to take your money and run ! they want joe smoe the hvac tech that does nt care for quality and loves getting peanuts for pay ! this company is just as bad as 210 , fidelity , orhp , even worse hwa ! there needs to be oversight of these rip offs ! BEWARE THIS IS A FLY BY NIGHT COMPANY ! ..View less

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C Schulze, Simpsonville, SC

On Nov 29, 2010

We had problems with our ac/heating unit several times & it took 2 weeks to have it repaired in the heat of the summer. In the winter it also took 4-5 days to be fixed. In Nov the contractor told us the unit was going to have to be replaced soon. Our contract is renewed each Dec, so the company decided not to renew us this year....hmmm???? Why after 4 years? I think the contractor told them th ..Read Full Review

We had problems with our ac/heating unit several times & it took 2 weeks to have it repaired in the heat of the summer. In the winter it also took 4-5 days to be fixed. In Nov the contractor told us the unit was going to have to be replaced soon. Our contract is renewed each Dec, so the company decided not to renew us this year....hmmm???? Why after 4 years? I think the contractor told them the unit was going to have to be replaced & shit canned us!! Just beware before you decide to use this company. They can decide to not renew your contract with them as they choose. ..View less

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Donna Edwards, Wilmington, NC

On Oct 11, 2010

This company is horrible, don't waste your money or your time. They send out unprofessional people and when the work is not done correctly, they will only send the same person out again unless you are willing to wait 30 days to have a repair done or pay another service fee. Horrible, is all I can say, what a nightmare. I had one 'repair person' show up in a beaten down car, didn't fix a dryer issu ..Read Full Review

This company is horrible, don't waste your money or your time. They send out unprofessional people and when the work is not done correctly, they will only send the same person out again unless you are willing to wait 30 days to have a repair done or pay another service fee. Horrible, is all I can say, what a nightmare. I had one 'repair person' show up in a beaten down car, didn't fix a dryer issue I was having and 12 days later it is still not fixed. I called AHS and was on the phone for over an hour, spoke with a Customer Service Representative, a Specialist, and a Supervisor. All they would tell me is that they are waiting for a call back from the technician and my only option is to wait the 30 days for the repair to be completed or pay for another service call even though the Service Tech did not show for the follow-up Appointment to install the part he supposedly ordered and did not call to reschedule. Unreal is all I can say! I finally got this resolved after escalating the call up 4 levels to a Manager (Customer Service Rep, Specialist, Supervisor, Manager). Just for reference, the next step up is a Center Manager. ..View less

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Stephen V spartanburg sc

On Sep 03, 2010

I paid an Advantage inspector when we purchased our house in 2005 because I thought this was a good warranty (you have to pay their inspector to approve you for the warranty) and a local company. It was to start with.I have renewed evey year since and paid in good faith. They used to send me numerous renewal notices when I did not have many claims against the warranty.I re-newed every year....but wait.. ..Read Full Review

I paid an Advantage inspector when we purchased our house in 2005 because I thought this was a good warranty (you have to pay their inspector to approve you for the warranty) and a local company. It was to start with.I have renewed evey year since and paid in good faith. They used to send me numerous renewal notices when I did not have many claims against the warranty.I re-newed every year....but wait...2010 happened to be a year in which I had several problems and had to actually use the warranty. (everytime I called they were rude).... So, I never got a renewal notice and after leaving several messages I had to call back....well guess what,they cancelled me because my claims were 3 times what I paid for the warranty. WOW, I thought that was what I bought the warranty for( to be protected from these unexpected expenses) and they sdvertise that is the reason I should buy a warranty from Advanyage Home Warranty!! They did not even send me a letter explaining why! I might not be so negative if they had told me why! It is a shame to actually use a service you pay for and Advantage Home Warranty cancelling you because you actually have to use what they claim they protect you against!which is "have a peace of mind" in case something happens...unexpected expense bla bla bla. The brochure says how much it costs to numerous items such as air conditioners etc. and how you are protected against these huge bills if something goes wrong. Beware if something does break they will cancel your policy and not even tell you!!! BUYER BEWARE and I strongly suggest to consider other warranties rather than giving them your money for a "peace of Mind" and when you actually use it, they jerk the rug from under you and laugh all the way to the bank! ..View less

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