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Home  /   Companies /   Arkidus Home Protection
icon Last updated: July 22, 2020

Arkidus Home Protection

Arkidus Home Protection
0 / 5
Based on 112 Reviews | Write A Review

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

1

No. Of Active States

No

Complaint Resolution Program

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Arkidus Home Protection REVIEWS

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A. White, Henderson,, NV

On Aug 12, 2013

BEWARE ! Within 3 months after buying this wonderful sounding company and Policy terms we had a need for coverage. Phones ceased to be answered or return calls never came. Last we heard bankruptcy was filed and company no longer in business. Buy at your own risk.

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Robert Ladig, Coarsegold, CA

On Feb 18, 2013

This company is a scam run out of Florida. I bought a home warranty in April of 2012. They were happy to take my money but when needed were gone. I found out that the supposed owner was wanted by police for scamming people

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Byron Porretta, Cochise, AZ

On Jan 10, 2013

They went out of business last summer owing me for a $4,000 air conditioner replacement bill. I had to pay the contractor for the replacement as Arkidus did not pay the a/c company. Arkidus' owner, Ray Berges, did respond to an e-mail I sent him in October and he called me telling me that he would get me repaid within three weeks. Well, it's been three MONTHS. Haven't heard anything else despite sending ..Read Full Review

They went out of business last summer owing me for a $4,000 air conditioner replacement bill. I had to pay the contractor for the replacement as Arkidus did not pay the a/c company. Arkidus' owner, Ray Berges, did respond to an e-mail I sent him in October and he called me telling me that he would get me repaid within three weeks. Well, it's been three MONTHS. Haven't heard anything else despite sending him several more e-mails. Can't get a response via phone as the main Arkidus number is always busy and Mr. Berges does not answer his phone and it does not have a voice mailbox set up. I filed a complaint with the Florida BBB, which hasn't gone anywhere as Arkidus is out of business. The Florida AG won't do anything as I live in Arizona. The Arizona AG won't do anything as Arkidus is in Florida. Wish I could give Arkidus a NEGATIVE rating! ..View less

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Avery Gordon, Houston, TX

On Dec 17, 2012

This is a SCAM. These two guys have created their own positive reviews, spin, etc. I bit last June, and I lost every cent of the $450 I paid when I called in August to request service, only to find that THESE GUYS DON'T EXIST. They're probably in Barbados right now with a lot of people's money.

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Bruce Sklar, Vienna, VA

On Dec 10, 2012

I am not pleased with this company. The claims line is almost always busy and if you do get through and leave a message they are very slow to call you back. My major home systems like the heat pump and the air handler were about 20 years old and when they went they told me that I should of gotten a rider for them because they were over 10 years old (it would of been better if they told me this when I g ..Read Full Review

I am not pleased with this company. The claims line is almost always busy and if you do get through and leave a message they are very slow to call you back. My major home systems like the heat pump and the air handler were about 20 years old and when they went they told me that I should of gotten a rider for them because they were over 10 years old (it would of been better if they told me this when I got the policy). Also they did not contact when the policy expired and so now I am without coverage. ..View less

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Janette Freeman, San Francisco, CA

On Nov 27, 2012

I bought this policy in June of this year. Had an issue in July and have never been able to get through. I want to know how to get my money back because this is unbelievable. When I checked them out, there was nothing negative except about filing a claim so I did not think it was a huge scam. I am so upset because I got this policy for my mother in law who lives alone and is 92, and I explained it to ..Read Full Review

I bought this policy in June of this year. Had an issue in July and have never been able to get through. I want to know how to get my money back because this is unbelievable. When I checked them out, there was nothing negative except about filing a claim so I did not think it was a huge scam. I am so upset because I got this policy for my mother in law who lives alone and is 92, and I explained it to them. I have no faith in people when things like this happens and they take advantage of the elderly. Why does this site still exist and come up? ..View less

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FK, Denton , TX

On Nov 26, 2012

Went out of business. No refund of premium or communication whatsoever. Hoping the owners get a class action suit against them.

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D Meyer, Flower Mound, TX

On Nov 12, 2012

After reading others reviews I now understand why my emails, phone calls and text messages have gone unanswered. How does a person get their money back from this company?

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Angela Downs, Fredericksburg, VA

On Oct 31, 2012

Purchased in Feb, had several claims that were paid by company, however in July called to do a claim and number was busy and has been since then. Spoke with the manger who was very rude and tole me that the company owned him money. I never received correspondence from Arkidus about going out of business. I'm angry because they have taken money from homeowners who trusted them. I

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iris casteel, n las vegas, NV

On Oct 27, 2012

i bought this warrenty in march 2012 i have been trying to call and email the phone is always busy and not answering my emails i need help in getting my money back and cancelling it so they dont get anymore money from me when my contract is up im in vegas and the company is in fl. plz help

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Mike, Phoenix, AZ

On Oct 04, 2012

After making a claim I'm told they are out of business, but will "give me a full refund" after I call the "boss" this week end. I am very suspisious about this. I will call him and try to get my refund and will follow up with a new post afterward.

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mark, Kissimme, FL

On Oct 03, 2012

I had Home Warranty before I purchased this policy. Yes I do beleive the write ups I reviewed in making my decision were false. Very disappointing so I am out some money. I tried to make a claim and all the phones numbers did not work. No response to the emails. Still kicking my self for leaving the other program. Yes they were slow on taking care of things but non-existent is another issue. DO NOT BU ..Read Full Review

I had Home Warranty before I purchased this policy. Yes I do beleive the write ups I reviewed in making my decision were false. Very disappointing so I am out some money. I tried to make a claim and all the phones numbers did not work. No response to the emails. Still kicking my self for leaving the other program. Yes they were slow on taking care of things but non-existent is another issue. DO NOT BUY THIS WARRANTY!!!! Chances are they pillars of the community will open up under a different name- I did not realize the issues with the types of companies could be this bad ..View less

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Kal, Lawrenceville, NJ

On Oct 01, 2012

They went out of business so please get credit. Check their website.

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Lilia Sawyer, Katy, TX

On Oct 01, 2012

This company is out of business! I signed up with them at the beginning of June, paid my yearly premium in full and never received my coverage card. Called them about a month ago to find out what's going on and can't reach them. Did some research and discovered that they folded, took all our premiums, and didn't even pay their employees. DO NOT BUY! ****THIS COMPANY NEEDS TO BE REMOVED FROM THE LI ..Read Full Review

This company is out of business! I signed up with them at the beginning of June, paid my yearly premium in full and never received my coverage card. Called them about a month ago to find out what's going on and can't reach them. Did some research and discovered that they folded, took all our premiums, and didn't even pay their employees. DO NOT BUY! ****THIS COMPANY NEEDS TO BE REMOVED FROM THE LIST**** ..View less

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ALS, Broomall, PA

On Sep 30, 2012

The worst.....signed up in June 2012. I try to make 3 plumbing claims and I couldn't through by phone or email. One of which I fixed myself and the last two were fixed by my local water company(I have a plan with them). After thinking about it and never heard back from them I decided to cancel. Well the emails have gone unanswered and the phone lines are always busy. I find out now this company has done ..Read Full Review

The worst.....signed up in June 2012. I try to make 3 plumbing claims and I couldn't through by phone or email. One of which I fixed myself and the last two were fixed by my local water company(I have a plan with them). After thinking about it and never heard back from them I decided to cancel. Well the emails have gone unanswered and the phone lines are always busy. I find out now this company has done to to almost everyone and is probably out business and with my yearly contact payment and also with alot of other people money. ..View less

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Anafel S, Milpitas, CA

On Sep 26, 2012

In the beginning they responded to my claims. It was not a prompt response but they responded a few times. However, approximately a month ago I needed help w/ plumbing service & I could not contact them. I called their phone number several times & it would be busy all the time. I also sent a claim on their website a couple of times & I did not get any respond until now. I end up p ..Read Full Review

In the beginning they responded to my claims. It was not a prompt response but they responded a few times. However, approximately a month ago I needed help w/ plumbing service & I could not contact them. I called their phone number several times & it would be busy all the time. I also sent a claim on their website a couple of times & I did not get any respond until now. I end up paying for the plumbing service myself, that should have been covered by my home insurance warranty. As I searched online to try to figure out what happened. I came across this site & felt sick to my stomach to know that I have been scammed. Can anyone advise me as what to do now to try to get my refund? ..View less

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Carmen Craig, Copper Canyon, TX

On Sep 26, 2012

I purchased a contract, paid in full, in May 2012. On recommendation from the Better Business Bureau website I just filed an insurance fraud report to the Texas Insurance Commission. I have been trying to contact them since August to file a claim and the phone number provided is busy and no response to emails. I will let you know if anything happens with the report.

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William F. Killian, Bonaire, GA

On Sep 24, 2012

After starting this contract in May 2012, I first tried to contact them on 20 September 2012 for a garbage disposal repair and still as of 24 September 2012 cannot get anyone to answer to phone or e-mail. This is unacceptable and does results in Arkidus Home Protection not living up to there contract.

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MP Hunt, Missouri City, TX

On Sep 18, 2012

Based my purchase on numerous internet sources; here, Angie's list and a couple of other sources. Arkidus' rating has gone from A+ in May to F in August. Not entirely sure what is going on, but cannot reach via phone or email. Will file a complaint with the Texas Insurance board, but don't expect to recover anything. Biggest issue is I'm without any coverage right now and really not sure where to go ..Read Full Review

Based my purchase on numerous internet sources; here, Angie's list and a couple of other sources. Arkidus' rating has gone from A+ in May to F in August. Not entirely sure what is going on, but cannot reach via phone or email. Will file a complaint with the Texas Insurance board, but don't expect to recover anything. Biggest issue is I'm without any coverage right now and really not sure where to go to. ..View less

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Lesli Preuss, Westlake Village, CA

On Sep 15, 2012

THE WORST! TOTAL SCAM! We stupidly paid in full upfront and called regarding a plumbing issue. Their phone has been busy for three weeks - there has been no response to online requests and no answer from my "personalized agent." They took our money and ran leaving us with an over $500 bill for our "covered" expense. SO ANGRY! STAY AWAY!!!

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