Established in 1985, Blue Ribbon Home Warranty offers home protection plans to homeowners in Colorado. The company solely offers home warranty plans in Colorado and nowhere else in the country, making it a local niche in the state.
Blue Ribbon offers three extensive plans, starting at $30.75 for 14 months. Also, their Platinum Plan provides three additional optional coverage at no extra cost. The company’s service fee is $75 per visit, significantly lower than the industry average.
Our editorial team has compiled a detailed Blue Ribbon Home Warranty review to help homeowners with the following information:
- Plans and coverage
- Claim process guide
- Inclusions, exclusions, and cost of the plans
Company At A Glance
|Years In Business||38|
|Coverage Limits||$120 - $1600|
|Option To Pick Your Own Contractor||No|
Why Blue Ribbon Home Warranty?
- Blue Ribbon Home Warranty has an A+ rating from BBB
- BRHW provides 14 months of contract for the homeowners
- Blue Ribbon provides a 5% discount for military personnel
- Blue Ribbon has over 38 years of experience
latest Blue Ribbon Home Warranty reviews
Albert Hernandez , CO, Grand Junction
The are very good never have any problems with highly recommended when you call they send a repair person out right awayMichael Rogers , CO, Colorado Springs
Blue Ribbon Home Warranty has been a company I\'ve been familiar with in Colorado since the late 1990\'s. We have used them for years in our most recent home purchase which was seven years ago today. In that time, the home was nearing nine years old. Over the next few years, one by one the major appliances were dying out because of planned obsoletion kicking in and wearing out. So far we\'ve replaced the washer, dryer, dishwasher, refrigerator, garbage disposal, microwave oven, gas range stove and oven and water heater. We\'ve had a water pipe leak that caused a flood. All items we opted to replace because of their age. I replaced so many things one of those years, I thought they\'d dump us as customers for sure. Not so. They continue to provide service and were fair with the replacement costs. We usually opted for better quality items so there was an added out of pocket expense required by us. Because our time is extremely valuable, we couldn\'t see replacing the water heater that may only last 3 years from builder\'s grade entry level Home Depot water heater, when we could spend more on a 10-year tank with a spinning platter to shake off any sediment from our municipal (city) water source. My only gripe is how ancient they run their internal business accounting operations. They need to allow a customer to renew and if needed agree to a new contract online and if the rates increase send out in the mail the increase letter a month ahead of renewal like the cable company does. I should not in this age have to fill out a form by hand with my credit card information and line to print it on about the height of this lower case font sized print EVERY YEAR. Plus there\'s not enough length to complete billing information on the paper form. All of this can be done and has been done by e-commerce for decades with a 128-256 bit encrypted web page shopping cart. Response time is usually a couple of days out and once they arrive and diagnose the issue, if we elect to have something warranty repaired, it can take 2-3 weeks for the part to arrive because there\'s no such thing as local repair parts inventory. This is no fault of the warranty company or the contractors. The contractors they send are all great. Once time I referred a co-worker to them. I called the company last Spring 2019 and provided the contact information of the referral. Rather than simply calling the referral directly to answer any questions and enroll them, they made ME jump through hoops by calling them back because they left me a message instead. Then because the rep never provided his name in the voicemail, they told me they don\'t know who called me to leave a message. This is frustrating that they do not have CMS data program to document a case or even a customer\'s contact. So I just told my co-worker to call them directly and said the heck with the effort to get a free month\'s referral fee. This is just a simple case of old school management style that refuses to enter the new millenium. So if you can get past those frustrating internal management operation issues, I would still recommend them. The rates do tend to climb over the years and mine have nearly doubled in the last seven years for the same identical plan from $25.00 to $42.00 per month. But in the end, I know I can sleep at night because they will take care of the claim, regardless of how hard they run their internal operations for their business.KC culver , CO, Broomfield
Absolutely hands-down the best experience I’ve ever had with pretty much any company. Their responsive courteous and everyone they have sent out has been fantastic. I bought a house that was a little rougher than I have been a rental and have been through some beating up. My real estate agent recommended them and I am so happy . Never have I seen such amazing customer service. This company goes above and beyond and is just truly a joy. Unfortunately I’m living out of state and I can’t have Blue Ribbon on my new house. Buying warrantee is the best thing you can do for your house and your sanity. Thank you Blue Ribbon team!!!! ??????Florence Hicks , CO, Colorado Springs
I have renewed my warranty in November and they are extremely friendly and helpful. Last year I had a dishwasher and plumbing issue and had service twice, always with prompt and friendly service and I only paid my deductable. My heater did not work, I called it in and within 1 hour christy from the service company reliable heating and cooling called me. That evening they sent over Nick and he did a great job. Fast and friendly. I can only highly recommend blue Ribbon, I have had nothing but positive experiences with them and will definitely renew November 2018 again. I absolutely am greatful for the peace of mind being covered has given me, being a single mom anything breaking down is quite intimidating and now I don\'t have to worry. Thank you for your great service.Kayeloni , CO, Colorado Springs
Buying a house a stressful enough but Blue Ribbon made it a little easier. She stayed in contact with me, went over what I was concerned about and went above and beyond for us to get our dream home. I would recommend Blue Ribbon to anyone buying their home. Thank you Blue Ribbon for making buying a house a little less stressful. I can not thank you enough!!!Earl J Carstensen , CO, Aurora
We have been customers continually since 2007. We've had 15-20 service needs from minor water leaks to furnace replacement. I cannot speak highly enough for the quality of many people and their work from the initial call to the job completion.
Consumers Advocate2.1/5 (7)
Pros & cons of Blue Ribbon Home Warranty
- Provides guaranteed response time 24-hour
- Has wide social media presence
- Provides coverage only in Colorado
- Online chat not supported
Blue Ribbon Home Warranty Covered States
Blue Ribbon Home Warranty offers services in 1 states, excluding Alaska, Alabama, Arkansas, Arizona, California, Connecticut, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia and Wyoming.
Blue Ribbon Home Warranty Plans & Coverage
Blue Ribbon Home Warranty provides three comprehensive protection plans for 14 months: Silver, Gold, and Platinum. The Silver Plan and Gold Plan include majorly used home systems and appliances like plumbing, heating, and electrical systems.
The Platinum Plan is a comprehensive coverage plan, including items from both plans. It offers coverage for 3 additional items, which many in the home warranty industry do not offer.
- Silver Plan covers majorly used home systems and appliances like plumbing, heating, and electrical systems
- Gold Plan covers everything from Silver Plan along with a few additional items like washer and dryer
- Platinum Plan covers everything from the other two plans with fewer exclusions on covered parts
Have a look at the table to get a complete picture of the company’s coverage:
Items Included Silver Plan Gold Plan Platinum Plan Heating System ✓ ✓ ✓ Ductwork ✓ ✓ ✓ Plumbing System ✓ ✓ ✓ Water Heater ✓ ✓ ✓ Electrical System ✓ ✓ ✓ Refrigerator ✓ ✓ ✓ Oven/Range ✓ ✓ ✓ Dishwasher ✓ ✓ ✓ Built-In Microwave ✓ ✓ ✓ Garbage Disposal ✓ ✓ ✓ Trash Compactor ✓ ✓ ✓ Kitchen & Bathroom Exhaust Fans ✓ ✓ ✓ Built-In Whirlpool Tub ✓ ✓ ✓ Central Vacuum ✓ ✓ ✓ Ceiling Fan ✓ ✓ ✓ Doorbell (Wired) ✓ ✓ ✓ Garage Door Opener ✓ ✓ ✓ Sump Pump ✓ ✓ ✓ Washer ✓ ✓ Dryer ✓ ✓ Central A/C Evaporative Cooler, Heat Pump Or Whole House Fan ✓ ✓ Blue Ribbon Premier Upgrade ✓ Maintenance Plan ✓ 2nd Garage Door Opener ✓ 3 Items From Additional Items Menu ✓
Blue Ribbon Home Warranty provides the following items as optional coverage at additional prices:
A/C evaporative cooler or whole house fan
Built-in double oven
Garage door opener
Sewage ejector pump
Pool & hot tub combo (with common equipment)
Blue Ribbon Premier Upgrade (Included in Platinum Plan)
Preventive Maintenance Check & Cleaning (Included in Platinum Plan)
Blue Ribbon Home Warranty Coverage Limit & Exclusions
Just as other home warranty providers, Blue Ribbon Home Warranty also has exclusions/limitations to their coverage options. The company has set a maximum coverage cap of up to $2,000, which varies from one covered item to another.
Some components or parts excluded from coverage are listed below:
- Plumbing fixtures, urinals, septic tanks, circulating pumps, sprinkler systems, collapsed pipes, blockages in incoming water lines, electronic controls, touch controls, and more.
- Flue duct repairs, vent dampers, power vent units, inadequately sized ducts, zone damper systems, registers, and grills.
- Kitchen appliances include clocks, self-cleaning mechanisms, timers, meat probes, interior lining, door glass, tubs, refrigerant, tile, floors, and more.
- Electrical systems include attic fans, intercoms, smoke, fire, transmitters, burglar alarms, etc.
- Heating systems include portable units, circulating pumps, fill valves, purging, steam systems, fireplaces, baseboard casings, and more.
Blue Ribbon Home Warranty Cost
Blue Ribbon Home Warranty protects single-family homes, condos, and townhouses. The company even offers coverage for duplex, triplex, and fourplex properties or multi-family. They even offer 2-year discounted plans, which can help you save up to $100 on the total price of the plan.
Blue Ribbon’s prices are within the industry average of the country. The company also provides two additional months in its yearly plan, making it easier for homeowners to get affordable plans.
Here is the cost breakdown of all the plans:
Cost/Month (14 months)
Cost/Annum 14 months)
Cost/Month (2 years)
Cost/Annum (2 years)
Single Family Home
Single Family Home
Single Family Home
Note: You will have to choose 3 optional items for Platinum Plan
Blue Ribbon Home Warranty Discounts
Offers coverage for two years at discounted price + 14 (12+2) months coverage
Trustworthiness & Customer Service Of Blue Ribbon Home Warranty
The company has received an average rating of 3.5 stars on our platform after 100+ reviews. The positive reviews highlight the company’s responsive nature and professionalism. The negative reviews mention the complicated claim settlement process.
On BBB, Blue Ribbon Home Warranty has received ratings under two stars, showing that some homeowners are unsatisfied with their services. There are complaints related to incomplete details about the coverage.
Blue Ribbon has the potential to attract Colardions because of its basic understanding of local coverage and pricing. The recent reviews show the company is working hard to improve its claim settlement process. We also recommend Blue Ribbon provide clear instructions on coverage details.
How To Buy A Home Warranty From Blue Ribbon Home Warranty?
Buying a home warranty from Blue Ribbon Home Warranty is easy. You can either start your application online or print and send an application to the company’s address. You may also order by phone at 303-986-3900 ext. 2.
Blue Ribbon Claims Filing Procedure
If your covered appliance or system breaks down, you follow the listed steps to file a successful claim:
- You can file a claim online or by calling 303-986-3900.
- Once the request has been approved, Blue Ribbon will send a pre-approved technician, who will contact you to schedule an appointment within 24 hours (excluding Saturdays and holidays). You will have to pay a service call fee of $55.
- In the absence of local professionals, Blue Ribbon Home Warranty will let you hire a technician.
- The technician will diagnose the issue and revert to the company. If the faulty part is covered under the plan, the company instructs the technician to repair or replace it.
Note: The claim center for Blue Ribbon is open 24/7. You have three days from when the issue is discovered.
At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:
- Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
- Coverage: We compare the plans offered by different home warranty companies. The coverage includes systems, appliances, and additional offerings.
- Claims: We look at customer reviews and determine their satisfaction with the claims filing procedure, settlement, and response times.
- Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
- Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart.
- Customer Engagement: We assess home warranty companies’ determination to respond to consumer problems in our Complaint Resolution Program.
Editorial Note On Blue Ribbon Home Warranty
As per our editorial team, Blue Ribbon is suitable for homeowners looking for a locally operated home warranty company in Colorado. They offer affordable and comprehensive coverage plans to their customers.
The cost for optional add-on items is high, contributing to higher premiums. Therefore, we advise customers to check the company’s coverage details, inclusions, and exclusions in their selected plan.
Blue Ribbon Home Warranty extends its services to homeowners in Colorado. It offers good coverage and even provides 14 months of coverage, but ensure to read the customer reviews and get a quote before investing. You should even go through the company’s fine print to get a detailed understanding of their plans.
Quick Details About The Company
Year Of Establishment
95 S Wadsworth Blvd
Lakewood, Colorado 80226, US
Type Of Company
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Frequently Asked Questions (FAQs)Q.
Do Blue Ribbon Home Warranty contracts allow for transfers?
Yes, home warranty is extendable to new homeowners for an extra cost and is transferable.Q.
For How Long Does Blue Ribbon Offer Coverage?
Most businesses only provide 12-month guarantees, but Blue Ribbon Home Warranty offers coverage for 14 months, including two free months.Q.
Can I Contact Blue Ribbon To Employ My Own Service Technician?
You will not receive a refund of the claim fee or reimbursement for repair or replacement expenses if you submit a claim with Blue Ribbon Home Warranty.Q.
What Are A Few Cases Where A Home Warranty Is A Good Buy?
It’s best to go for a home warranty when you purchase a new home or want protection against old home appliances and systems. Having a home warranty even offers savings in the long run. So, It is advised to go online and find a home warranty company that suits your needs and offers coverage per your requirements.Q.
How To Face A Home Warranty Claim Denial?
Here is a step-by-step guide on how to face a home warranty claim denial:
- Read the terms and conditions
- Call your home warranty company
- Get a copy of the inspection report
- Follow the process of appeals
- File a complaint with HomeWarrantyReviews.com and other customer review platforms
When Can My Home Warranty Claims Be Denied?
Home warranty claims can get denied if the appliance or home system is not covered under the plan. There can be various factors according to the company’s policies. As a result, to be well-versed with the company policies, you must read the fine print and get a quote before going for a warranty.
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