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Home  /   Companies /   Delta Home Protect
icon Last updated: February 10, 2019

Delta Home Protect

Delta Home Protect (DHP) offers service programs that provide timely and professional assistance to the customers in time of need. They work diligently with numerous licensed and certified contractors to ensure peace of mind as they understand the importance of customer satisfaction. Their main focus is to provide the most reliable service in the industry without the hassle of jumping through hoops. DHP offers an array of comprehensive plans that help each homeowner keep their major systems and appliances in good working order. Licensed to serve in forty-five states across the U.S, Delta Home Protect is very close to achieving a nationwide footprint. Apart from California, Texas, Oklahoma and Washington, Delta Home Protect can provide services in every other state. With many unique plans and services, this is one company to look out for. Delta Home Protect is headquartered in Atlanta, Georgia.
Delta Home Protect
0 / 5
Based on 89 Reviews | Write A Review

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

46

No. Of Active States

No

Complaint Resolution Program

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Delta Home Protect REVIEWS

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Susanne, Orlando, FL

On May 19, 2019

This company is/was a scam. Clearly they went out of business and run with our money somewhen early/mid 2016. There were so many 1* reviews, but it looks like this page allows only a certain amount of reviews. Between Aug 16 and Aug 20 there are 23 4 and 5 star reviews. On Aug 5 are 3 5 stars, on July 29 there are 4 4 and 5 star reviews. And between July 13 and 18 there are 16 of them. CLEARLY - "so ..Read Full Review

This company is/was a scam. Clearly they went out of business and run with our money somewhen early/mid 2016. There were so many 1* reviews, but it looks like this page allows only a certain amount of reviews. Between Aug 16 and Aug 20 there are 23 4 and 5 star reviews. On Aug 5 are 3 5 stars, on July 29 there are 4 4 and 5 star reviews. And between July 13 and 18 there are 16 of them. CLEARLY - "somebody" invested a lot of time to write all this 4 and 5 star fake reviews. But we - the betrayed customers of this company know - they are fake :-(... what a crappy unhonest company. ..View less

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Delta Home Protect, Atlanta, GA

On Dec 31, 2016

This company scammed me for $638.00 for two policies for two years. They have never responded to my calls after selling me the policy. They misrepresented their services and have lied to me repeatedly when I've called about getting my money back.

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Sus Anne, Orlando, FL

On Nov 15, 2016

Try to call them.. need urgent plumbing service... phone calls don't go "thru".... even the guy which sold me the insurance (Gary) is not available / doesn't reply. Webpage is still "Sorry, we are currently down for maintenance. Please check back soon." I payed USD 638 for 2 years and feel scammed.

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Mike Wei, Port Charlotte, FL

On Oct 30, 2016

AC broke down twice, and have to wait at least 3-4 days to get call from servicemen. This is in May and July; which is unacceptable for Florida heat AC broke down again in Oct, called left 3 messages with no return call and now their phone is out of service Likely this company is belly up. I am counting on my blessing in not agreeing to buy a 2 or more years plan

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Joe Broz, Prague, OK

On Oct 15, 2016

I paid for a two year coverage three weeks ago. I was told by Daniel Stone, I would receive a copy of the policy via email and U.S.P.S. I have not received either one. I have tried calling the company and emailing them and him personally. I have not gotten a response out of them. Their webpage is down and their Facebook page is also gone. I fear I lost a lot of money! I will be happy to change this revie ..Read Full Review

I paid for a two year coverage three weeks ago. I was told by Daniel Stone, I would receive a copy of the policy via email and U.S.P.S. I have not received either one. I have tried calling the company and emailing them and him personally. I have not gotten a response out of them. Their webpage is down and their Facebook page is also gone. I fear I lost a lot of money! I will be happy to change this review if I hear from them and get what they have promised. I do have copies of emails from them prior to the sale. ..View less

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Philip Chen, Fresno, CA

On Oct 01, 2016

DO NOT BUY ITS POLICY BECAUSE OF PLEASANT SALES EXPERIENCE. TRY TO CALL THEIR CUSTOMER SERVICE FIRST, VERY SELDOM YOU WILL GET TO SPEAK WITH A REP, LEAVE A MESSAGE AND SEE IF THEY CALL YOU BACK. My A/C went down, emailed Delta and they send a contractor here to estimate. There were no further notification from either one. I called the contractor, he said Delta need my maintenance record, I mailed Delta ..Read Full Review

DO NOT BUY ITS POLICY BECAUSE OF PLEASANT SALES EXPERIENCE. TRY TO CALL THEIR CUSTOMER SERVICE FIRST, VERY SELDOM YOU WILL GET TO SPEAK WITH A REP, LEAVE A MESSAGE AND SEE IF THEY CALL YOU BACK. My A/C went down, emailed Delta and they send a contractor here to estimate. There were no further notification from either one. I called the contractor, he said Delta need my maintenance record, I mailed Delta told them I have no. There was no response from Delta. Called customer service, the lady said, it is not covered if there is no maintenance record. I told the lady my copy of contract says if no maintenance record, the coverage is up to $150. The lady asked me to mailed Delta my copy of contract, I did so on Aug 30th, there was no response since then, It's been a month and I called more than 10 times, only 2 times got answered and the reps said they will ask their underwriters to contact me very soon, there is no still no calls from Delta. The other times I called, it takes a long time to be transferred to a recorder, I left my info, still not calls from Delta. ..View less

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KEITH, INDIANAPOLIS, IN

On Sep 21, 2016

In my line of work, I come across companies that are only in the business of perpetrating a fraud. 1.Most of their online reviews are positive, however, your personal experience is the opposite. 2. They rarely answer their claims calls 3.They indicate they will follow up with you if they do answer claims call, but they don't follow up 3. They are unprofessional and lack any understanding of customer serv ..Read Full Review

In my line of work, I come across companies that are only in the business of perpetrating a fraud. 1.Most of their online reviews are positive, however, your personal experience is the opposite. 2. They rarely answer their claims calls 3.They indicate they will follow up with you if they do answer claims call, but they don't follow up 3. They are unprofessional and lack any understanding of customer service. 4. They never intend to service he contract that they have been paid to service. All of these apply to Delta Home Protect. Please do not waste your time. I selected this company because of their name associated with Delta. Unfortunately, I paid $1400 for a multi-year policy that has not been honored. DO NOT DEAL WITH THESE PEOPLE! ..View less

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Jeff Kloth, Awendaw, SC

On Aug 22, 2016

The company may be good if you go through their contractors but in my area they don't have any contractors so I had to get reimbursed. It has been 5 months and I still have not been reimbursed. The Customer Service team said they should have mailed payments weeks ago but it still shows as processing (5 months later). I also submitted another claim for my oven a month ago and no one has responded after m ..Read Full Review

The company may be good if you go through their contractors but in my area they don't have any contractors so I had to get reimbursed. It has been 5 months and I still have not been reimbursed. The Customer Service team said they should have mailed payments weeks ago but it still shows as processing (5 months later). I also submitted another claim for my oven a month ago and no one has responded after multiple follow ups. All I can say is this company jerks you around and will not pay out if you have to go the reimbursement route. In my opinion there is much better companies out there. ..View less

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Adam King, Secaucus, NJ

On Aug 19, 2016

Hot water heater wound up kicking the can (still not sure exactly what happened to it) but Delta Home Protect had a professional technician come out and the guy must have had something like this happen before because he knew what was wrong with it in like 5 minutes and had it fixed in about an hour and a half.

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John Gerrity, Patterson, NJ

On Aug 19, 2016

my central air broke last week and delta helped me out a lot. they scheduled a repair pretty much right after i hung up with them and everything was nice and easy and quick.

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Helen Iverson, Houston, TX

On Aug 19, 2016

Dishwasher wasnt working as it should and i could not fix it my self. Called Delta and they sent a repair man and he did an amazing job. Plus he was in and out of the house in just a couple hours.

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Beth, Miami, FL

On Aug 19, 2016

After shopping around for a bit I would up signing up with Delta. They were super helpful over the phone and answered all of the questions I had while looking around. Very happy with their level of customer service.

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Jessie, Marrietta, GA

On Aug 19, 2016

I always expected the garbage disposal i had would crap out on me and last week it did. Good thing I have a contract with DHP! They had someone come out and replace it the next day.

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Frank M. Simpson, central valley, NY

On Aug 19, 2016

This company is better than the one I have tried in the past who will not be named. Friendly customer service and seemingly professional contractors. So far I dig it.

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Constance, San Francsisco , CA

On Aug 18, 2016

Delta sent out someone to repair my busted ceiling fan a few weeks ago. The repair went by pretty quick, the entire process took only 1 day. Their customer service line is good and they are nice and polite to their clients.

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Cecelia, Goshen, IN

On Aug 18, 2016

The people at Delta Home Protect are pros and took care of my ac unit quickly. Genuinely nice people to talk to and they seem to be working with equally professional contractors.

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Richard Voss, Pearland, TX

On Aug 18, 2016

The technician that dhp sent over came very quickly and diagnosed the problem with my kitchen appliance. Left for a bit to get parts, came back and fixed it the same afternoon. Very impressed.

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Betsy, San Bernadino, CA

On Aug 17, 2016

The sub pump in my house needed maintenance and Delta Home Protect took care of it in my first clain. Great plan and great business, I have already referred them to one friend.

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Cynthia Henderson, Paradise, NV

On Aug 17, 2016

I have used delta home protect more than once now. Always found the dhp employees to be first rate and they always send us excellent contractors. We could not be happier with DHP.

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Dale Perez, Buffalo, NY

On Aug 17, 2016

First rate company! Delta Home Protect contacted a contractor who arrived promptly on time and finished the project as discussed. I highly recommend them for their services.

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