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Home  /   Companies /   Globe Home Warranty
icon Last updated: September 17, 2019

Globe Home Warranty

General Home Warranty (GHW) claims that they create warranty plans that allow homeowners to save money on all kinds of repairs. Warranty plans by GHW promise homeowners 14 months of coverage with quick and efficient repair services. The company is headquartered in and administers business in Albuquerque, New Mexico. GHW warranty products are suited for Realtors and homeowners alike.
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245 Reviews

Premium

$369 - $459

Deductible

$50

Coverage Limits

N/A

BBB Rating

A

Active States

21

Complaint Resolution Program

No

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

21

No. Of Active States

No

Complaint Resolution Program

Globe Home Warranty CLAIMS

Globe Home Warranty ensures that there is claim process is simplified and quickly implemented, it is currently rated for repair quality.

Globe Home Warranty REVIEWS

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Twillah, Laurel, MD

On Oct 06, 2021

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Great job Globe! I called in about my dishwasher leaking and they got a guy in touch with me that took care of it. He had to do it in two trips because he needed parts but the process was painless. Globe Home Protection was pretty efficient. They approved it over the phone. I don’t know how it happened because I’m a little OCD and prewash everything but it is what it is. Globe fixed it.

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Jennifer Clawson, Tampa, FL

On Oct 01, 2021

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My name is Jenn and I wanted to share my experience with Globe Home Protection. I had my air conditioner stop in the middle of the summer - in Florida. I called Globe and they were able to get a technician out that afternoon thank goodness. It was bad news though and a pretty expensive repair. Globe lined up a list of options for me to choose from. They said they could make the repair to the existin ..Read Full Review

My name is Jenn and I wanted to share my experience with Globe Home Protection. I had my air conditioner stop in the middle of the summer - in Florida. I called Globe and they were able to get a technician out that afternoon thank goodness. It was bad news though and a pretty expensive repair. Globe lined up a list of options for me to choose from. They said they could make the repair to the existing unit, they could give me cash for what the repair would cost, or they could put the repair costs towards a new system using their costs. My system was over 20 years old. I asked for the replacement quote just to see and it was amazing. It was at $2600 for the entire AC system with my claim credit. I called around to get quotes and everything was $5000 and up. I had Globe install a totally new system and saved thousands. Awesome home warranty company. ..View less

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Doug Hale, Tampa, FL

On Apr 21, 2021

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I have found this service to be very helpful. The electricity went out in my bedroom and guest room. Super inconvenient because I get up a 5AM and I couldn’t see to get dressed! I called Globe Home Protection and let them know. The representative was very helpful, took my information and told me I would hear from a technician. Sure enough the next morning I got the call and scheduled for later ..Read Full Review

I have found this service to be very helpful. The electricity went out in my bedroom and guest room. Super inconvenient because I get up a 5AM and I couldn’t see to get dressed! I called Globe Home Protection and let them know. The representative was very helpful, took my information and told me I would hear from a technician. Sure enough the next morning I got the call and scheduled for later that day. It was worth me leaving work early to get this done. The technician showed up and spent an hour trying to find the short and was all over the house. He couldn’t find it and I started to lose hope. He called Globe and they told him just to run another line. He proceeded to do his thing and my problem was solved. What is not to like about that? ..View less

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Julie Marshall, Fort Lauderdale, FL

On Apr 05, 2021

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Excellent service! It was easy to submit a claim. Vendor called me the next day. Technician showed up on time. The repair was made. He cleaned up before leaving. It was like it never happened. I am signing up to be auto-renewed each year!

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Cassidy Penton, Orlando, FL

On Mar 25, 2021

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Good day. I used my warranty twice since moving in last December. Both times I was given service as expected. One was the range burner which they replaced and the other was they replaced my garbage disposal. So far just little things around the house that have died but it is nice to be able to call them. The house is in pretty good shape but you never know.

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Matt McCollum, Miami, FL

On Jan 22, 2021

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Pretty happy with the service I have received! I filed a claim because my shower handle has been leaking water for months. I finally decided to do something about it. I had a handyman out when it first started and he replaced a cartridge that he said would fix it but it didn’t stop the dripping. The handyman said I needed a plumber and I have just dealt with it since until I remembered Globe Ho ..Read Full Review

Pretty happy with the service I have received! I filed a claim because my shower handle has been leaking water for months. I finally decided to do something about it. I had a handyman out when it first started and he replaced a cartridge that he said would fix it but it didn’t stop the dripping. The handyman said I needed a plumber and I have just dealt with it since until I remembered Globe Home Protection. They sent out an actual plumber that looked at the problem and said it was some obscure brand and he would never find the right part to fix it. He called Globe and they approved replacing the whole shower valve. He took off to get the valve and came back to finish the job. Now I have an all shiny and new valve and handle and it doesn’t leak! I should have remembered the warranty sooner! ..View less

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Alejandro Martinez, Kissimmee, FL

On Jan 15, 2021

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My review for Globe Home Protection is luckily a positive one. I have a water heater that died on me and I called Globe. They sent a contractor out that condemned the tank and they were going to replace it. I called in with a request for a tankless water heater which was a lot more expensive but I have always wanted one. We have gas hook-ups so I thought no better time than the present. They said t ..Read Full Review

My review for Globe Home Protection is luckily a positive one. I have a water heater that died on me and I called Globe. They sent a contractor out that condemned the tank and they were going to replace it. I called in with a request for a tankless water heater which was a lot more expensive but I have always wanted one. We have gas hook-ups so I thought no better time than the present. They said that they would let me make up the difference between the normal water heater and the tankless and they would put one in. I love the new tankless. Great on Globe Home Protection for working with me and doing a great job on installing it. ..View less

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Kimmy, Chicago, IL

On Dec 28, 2020

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Globe Home Protection was great last week. We called them about our furnace for the first floor. Thank goodness all of the bedrooms are on the second floor but it was freezing in the family room. I called them at 9 when they opened and let them know about the problem. They were able to get someone out that afternoon. It was a problem with some kind of motor and they were able to get to a parts place a ..Read Full Review

Globe Home Protection was great last week. We called them about our furnace for the first floor. Thank goodness all of the bedrooms are on the second floor but it was freezing in the family room. I called them at 9 when they opened and let them know about the problem. They were able to get someone out that afternoon. It was a problem with some kind of motor and they were able to get to a parts place and back and fixed the heater. All the same day I called it in to them! Pretty impressive in my book. ..View less

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Frank Towers, Kissimmee, FL

On Dec 09, 2020

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I used my home warranty last week and it worked out pretty well for me. My heat was running non-stop and would not turn off from the thermostat. I ended up having to turn it off at the breaker and called Globe Home Protection to let them know. I spoke with a lady there that took my claim and I don't know if she understood what I was talking about but the next day I was contacted by their vendor. He showe ..Read Full Review

I used my home warranty last week and it worked out pretty well for me. My heat was running non-stop and would not turn off from the thermostat. I ended up having to turn it off at the breaker and called Globe Home Protection to let them know. I spoke with a lady there that took my claim and I don't know if she understood what I was talking about but the next day I was contacted by their vendor. He showed up in a beat up van but he apparently knew his stuff because he was here for about an hour and a half and was able to get it fixed. I do not know what was wrong with it because he didn't really leave anything except for a receipt for my deductible. The warranty took care of my problem so I don't really have anything to complain about. ..View less

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Gabe Ochoa, Sunnyvale, TX

On Nov 09, 2020

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I placed a claim last week on my washer. It was not getting through all of the cycles. I called Globe Home Protection and spoke with a really helpful representative. He took my claim, assured me it would be dispatched quickly and generally made me feel at ease where I was going to be taken care of. I received a call from their contractor and he came out to look at it. He stated he needed to order pa ..Read Full Review

I placed a claim last week on my washer. It was not getting through all of the cycles. I called Globe Home Protection and spoke with a really helpful representative. He took my claim, assured me it would be dispatched quickly and generally made me feel at ease where I was going to be taken care of. I received a call from their contractor and he came out to look at it. He stated he needed to order parts and took off. It was a couple of days so I called back and ended up getting the same rep. He put me on hold and called the contractor and got me an update on everything. He put a tracking on the part and gave me the eta. The contractor called back and finished the repair. I am placing this review for the representative. He was easy to deal with and did his job in getting me statuses. I’m not going to put hin name online but he did a great job. ..View less

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Shakoya Roldan, Accokeek, MD

On Oct 15, 2020

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It takes a lot for me to write a review and generally I don’t like dealing with the warranty but I just got out of a bad spot because of this company. My refrigerator stopped working Monday so I called it in. I’m working from home and my kids are virtual learning and we are in and out of the refrigerator all day. I was very firm with the company that they had to get someone out ASAP. They wer ..Read Full Review

It takes a lot for me to write a review and generally I don’t like dealing with the warranty but I just got out of a bad spot because of this company. My refrigerator stopped working Monday so I called it in. I’m working from home and my kids are virtual learning and we are in and out of the refrigerator all day. I was very firm with the company that they had to get someone out ASAP. They were able to get an appliance person out the next morning. I was pushing that they should have had someone out the same day. The person they sent was competent though and knew what was wrong but had to leave without fixing it because he had to order parts. We are using a cooler for our food and that is unacceptable. I called the warranty company and spoke with a manager. They agreed to put a rush on the parts and overnight them. The warranty company shipped them to my house instead of the appliance person for some reason so I called them when they came in around 1:30 that day. The contractor was back that afternoon and got the refrigerator working again. I was three days without a working refrigerator. When I signed the bill though with the contractor and saw that it was a $720 bill. That is money I do not have to spend right now. It would have set me back pretty bad with my bills. This warranty saved me money at a time when it was needed. ..View less

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Duncan Moench, Alachua, FL

On Oct 14, 2020

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This home warranty company uses deceptive and deceitful practices to not pay out their claims. 1) They treat their customers with active contempt 2) They're dishonest 3) They hide behind anything possible to not pay out claims Their contracts include the term "unknown pre-existing conditions" - a catch all, which can be used to negate nearly any need for them to ever meet their obligations ..Read Full Review

This home warranty company uses deceptive and deceitful practices to not pay out their claims. 1) They treat their customers with active contempt 2) They're dishonest 3) They hide behind anything possible to not pay out claims Their contracts include the term "unknown pre-existing conditions" - a catch all, which can be used to negate nearly any need for them to ever meet their obligations. Do yourself a favor, find someone else. ..View less

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Stacey Stein, Lexington Park, MD

On Oct 12, 2020

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I called Globe last week with dirty water coming up from my downstairs bathtub and toilet. Pretty much everything on the bottom floor was out of commission. A nightmare. I spoke with the rep and he said it sounded like the main line to the road was clogged and they treat this problem like it's an emergency. They were able to get the plumber out that day. I asked that he email me information about the cov ..Read Full Review

I called Globe last week with dirty water coming up from my downstairs bathtub and toilet. Pretty much everything on the bottom floor was out of commission. A nightmare. I spoke with the rep and he said it sounded like the main line to the road was clogged and they treat this problem like it's an emergency. They were able to get the plumber out that day. I asked that he email me information about the coverage and I learned a little about it. You have to have a cleanout for them to snake from and if you don’t know where it is they won’t pay to have the plumber dig up the yard looking for it. The plumber they sent had to look for a few minutes with me but thankfully he found it on the side of the house. If they can’t find it they won’t pay to add a new one. So basically you have to have a cleanout ready to use for the plumber to snake the line, which makes sense. Anyways he was able to unclog the pipe and fixed my problem. Everything drained down and I had some cleaning to do. It worked out great for me but I can see how it might have gone differently and I might have had to pay for a new cleanout or something. On Globe’s part the rep was helpful. They got a plumber out the same day I called with the issue and the plumber fixed the problem under the warranty. Just how it is supposed to work. 5 stars this time for Globe. ..View less

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Lannie, Waldorf, MD

On Jun 22, 2020

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I am writing this review because of the service I received from Globe Home Protection. Last week my dryer quit working. It would run but it did not heat or dry my clothes. I ended up having to take everything to the laundry mat which was very inconvenient. I called Globe Home Protection the next day and they sent out a service company that seemed pretty experienced. He looked at it for just a second ..Read Full Review

I am writing this review because of the service I received from Globe Home Protection. Last week my dryer quit working. It would run but it did not heat or dry my clothes. I ended up having to take everything to the laundry mat which was very inconvenient. I called Globe Home Protection the next day and they sent out a service company that seemed pretty experienced. He looked at it for just a second and said he needed a part. I guess my problem was pretty common because he had one on his truck. He had the thing working again before he left. I did have to pay my $75 service fee but it was well worth it for the service. Globe did what they said they were going to and fixed my problem. I am very pleased with the service. ..View less

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Jennifer Morris, Arlington Heights, IL

On Jun 01, 2020

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I contacted Globe Home Protection last week about my oven. Basically all of the burners were not working. I went through their checklist and they said they were sending a company out. They call and a couple of days later they show up. The guy was pretty good, wore booties and was almost overly informative. What I needed was a circuit board and he left to place an order for the part. He made it back out t ..Read Full Review

I contacted Globe Home Protection last week about my oven. Basically all of the burners were not working. I went through their checklist and they said they were sending a company out. They call and a couple of days later they show up. The guy was pretty good, wore booties and was almost overly informative. What I needed was a circuit board and he left to place an order for the part. He made it back out that Saturday which was nice that I didn’t have to miss work. I now have a fully working oven which is awesome.This warranty worked great for me. You can’t cook food in a microwave. Microwave cooked food tastes disgusting. It’s only good for reheating. So now we’re all set and I’m cooking a nice home cooked meal for the family tonight! ..View less

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Claire Wentz, Hialeah, FL

On Apr 10, 2020

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My experience with globe this week went surprisingly well. Even with this virus lockdown they answered the phone. When I did have to leave a message I got a call back. I did not have a hold time most of the times I called. I would normally wait til all of this is over but having hot water – to me is essential. I called in my broken water heater and they managed to get a plumber out the next da ..Read Full Review

My experience with globe this week went surprisingly well. Even with this virus lockdown they answered the phone. When I did have to leave a message I got a call back. I did not have a hold time most of the times I called. I would normally wait til all of this is over but having hot water – to me is essential. I called in my broken water heater and they managed to get a plumber out the next day. He showed up in gloves and a mask and was respectful of space. I was hoping for an easy fix so he would just be in and out but it needed replacement. After a call to Globe off he went and returned with a new water heater. The thing was huge compared to my 20 year old piece of junk. He was in the garage for a couple of hours completing the job. The new one has a 9 year warranty on it from the manufacture so I’m set for a long time to come. It actually went as well as it could have possibly went. Its nice to see I can rely on them and they respond. ..View less

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Kelsey Fuentes, Richardson, TX

On Feb 27, 2020

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My furnace quit on me. It stopped working the day before right before another cold front came in. I have had a problem with it before and Globe sent the same vendor. Not the nicest van but he knows what he is doing and is friendly enough. He called Globe and let them know what was wrong and then he left telling me he had a part to pick up. He returned about an hour later and about an hour after that ..Read Full Review

My furnace quit on me. It stopped working the day before right before another cold front came in. I have had a problem with it before and Globe sent the same vendor. Not the nicest van but he knows what he is doing and is friendly enough. He called Globe and let them know what was wrong and then he left telling me he had a part to pick up. He returned about an hour later and about an hour after that I had heat again. No surprises. Everything was straight forward and simple. Globe took care of my issue. ..View less

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Brian Murray, Tampa, FL

On Jan 20, 2020

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I had a pretty good experience with Globe last week. It’s been a pretty mild winter so far but when you lose your hot water it’s a real inconvenience. It becomes a real issue when you are doing dishes, washing clothes and have a family taking showers. I called Globe and filed my claim. They said it would be 24-48 hours. I was pleasantly surprised to get a call from a plumber within a cou ..Read Full Review

I had a pretty good experience with Globe last week. It’s been a pretty mild winter so far but when you lose your hot water it’s a real inconvenience. It becomes a real issue when you are doing dishes, washing clothes and have a family taking showers. I called Globe and filed my claim. They said it would be 24-48 hours. I was pleasantly surprised to get a call from a plumber within a couple of hours. The plumber was out the next morning and found that there was a leak that was dripping down onto the burner putting out the pilot. There was no fixing it. It was reported to Globe and they put a new water heater on will-call at the home depot down the street. The vendor took a lunch and picked up the water heater. He came in and replaced it. It took a couple of hours. That thing is a beast compared to the old one. I am very happy with the new unit. I don’t expect to have any issues for years. Very happy with the service given. ..View less

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Katy, Chicago, IL

On Nov 20, 2019

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First real cold snap of the winter and it is COLD! Of course my heat stops in the middle of the night and I wake up to a freezing cold house. I called my warranty and it only took a few minutes to get through the whole process. They told me they would do everything they could to get someone out today – and that it was good that I called early in the morning! I only work like 5 minutes away so I tol ..Read Full Review

First real cold snap of the winter and it is COLD! Of course my heat stops in the middle of the night and I wake up to a freezing cold house. I called my warranty and it only took a few minutes to get through the whole process. They told me they would do everything they could to get someone out today – and that it was good that I called early in the morning! I only work like 5 minutes away so I told them to just call when they were on the way. The company showed up later that afternoon which I was very happy about. It was an old van but I don’t care as long as they know how to fix my heat! I did not want to get through the night - electric blanket or not! The company called Globe and left to get a part. I was starting to get worried but then they came back about an hour later. Less than an hour later he came in and kicked the heat on at the thermostat. Praise Him! I have my heat again! ..View less

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Lenore Campbell, Dallas, TX

On Sep 11, 2019

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We had an issue with our microwave and I contacted Globe. It went out about a week ago and it was getting to be a pain heating everything in the toaster oven. They had someone out a couple of days later and it turned out to be a major component. The guy left without fixing anything as he said it was not worth the repair. The claims department contacted me later that day telling me that the microwave ..Read Full Review

We had an issue with our microwave and I contacted Globe. It went out about a week ago and it was getting to be a pain heating everything in the toaster oven. They had someone out a couple of days later and it turned out to be a major component. The guy left without fixing anything as he said it was not worth the repair. The claims department contacted me later that day telling me that the microwave was just a basic unit and they were going to replace it. I was ecstatic because who doesn’t want a new appliance. They actually shipped the new microwave directly to me so when it arrived I gave a call to the guy that was out originally and he came out to put it in. It was a pretty straight forward process that completely turned out in my favor. I am very pleased with the service so far. If they keep it up I’ll consider renewing. ..View less

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Globe Home Warranty RATINGS

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245 Reviews in Total

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