Old Republic Home Protection Reviews 2023
Established in 1974, Old Republic Home Protection is one of the industry’s oldest home warranty providers. Its parent company, Old Republic International, has been a market leader in the insurance sector, with over 100 years of experience.
Old Republic Home Protection has various plans and a service department that allows you to file a claim 24/7. The company has served over 6 million customers and spent over $173 million on claims in a year.
This Old Republic Home Protection review aims to provide in-depth analysis on a number of the services provided by the company. This review presents a fair perspective on the following subjects by fusing our editors’ analysis of thousands of user reviews with their research:
- Information on plans, coverage, and pricing by ORHP
- Dollar limits and claims procedure
- Reviews from ORHP customers
Company At A Glance
|Years In Business||49|
|Plan Costs||$315 - $685|
|Coverage Limits||Varies by state & covered item|
|Option To Pick Your Own Contractor||No|
Why Old Republic Home Protection?
- Old Republic Home Protection (ORHP) has served over 6 million customers since 1974
- ORHP spent over $172 million on claims in 2022
- Old Republic processed nearly a million service requests in the past year
- ORHP offers multiple plans to fit every budget with optional add-ons available.
latest Old Republic Home Protection reviews
Steven L Ross , AZ, Tucson
I’ve been using Old Republic for several years now. Apart from one provider who did not work out so well, although he did eventually get the job done, I have been impressed and very happy with Old Republic. This is especially true with the last problem I had which required some extensive work and Old Republic came through for me. I recommend them very highly. SR, Tucson, AZJerry D Parrish , MO, Belton
Old Republic is the absolute best home warranty I have ever used. They actually know what Customer service is about. For those who complain should understand their contact before complaining. I have used several home warranty programs in my life of 72 years and old Republic is hands ? down the best on the market. I have used local and national and none compare to the customer service of old Republic.Kimberly Nardi , AZ, Fountain Hills
We have had Old Republic for 6 years. They have been wonderful to deal with and we will never give them up!Sandra Pickett , GA, Kingsland
I did not pay the annual coverage above, it was paid by the seller I purchased my home from. I\'ve had this Company as my home warranty for almost 1 year now. In this time frame I\'ve had two completed service repairs done and the third service repair should be completed today. Each and every repair has been a Blessing from Heaven. The Staff at Old Republic Home Warranty has Always been Friendly and took Time to make Sure my Home repair needs that the policy covered were met. And Always gave instruction on what I should do next. I Feel Very Blessed to Have them handle my home repair requests and referring me to TOP QUALITY SERVICE TECHS. I do Pray The Entire Company Have a GOD Blessed Day,Every Day in ALL You DO! Thank You so much for All You have done to Help My Home Repairs to be AWESOME! THANK YOU,Mark Crowell , NC, Concord
I renewed my warranty with this company even after reviewing other warranties. It is significantly different from homeowners insurance; my premium will never go up nor will I be canceled and they dont cover everything from plumbing, fans, ac to washer and microwave. Im a little disappointed that my deductible went up from 75 to 100 but ive had many claims (purchased a lemon) and my warranty has saved me $1000\'s!Daniel Stevens , AL, Coden
I don\'t understand, why so many people have given Old Republic, a bad rating. I have used them, for ten years now, and every time I\'ve had a issue. They have resolved it. In a timely matter. I personally love Old Republic and I recommend them to everyone!
Consumer Affairs1.1/5 (59)
Consumers Advocate2.2/5 (152)
Pros & cons of Old Republic Home Protection
- Offers coverage for pest control
- Has no dollar limits on refrigerant replacement
- Monthly payment plans available
- Does not provide services in some states
Old Republic Home Protection Covered States
Old Republic Home Protection offers services in 29 states, excluding Alaska, Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Michigan, Minnesota, Montana, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Dakota, Vermont, Wisconsin and West Virginia.
Old Republic Home Warranty Plans & Coverage
The Old Republic Home Warranty offers up to 4 plans, one of the most diverse catalogs in the market. This differs significantly from location to location. We recommend you read ORHP’s plan brochure to know the plans and pricing in your state.
The list of ORHP plans is mentioned below-
- Essential Plan: This affordable plan from Old Republic Home Protection covers several major home systems (including heating, cooling, plumbing, and electrical) and some appliances (excluding washer, dryer, and kitchen refrigerator).
- Standard Plan: This plan from Old Republic Home Protection covers several major home systems (including heating, plumbing, and electrical) and most kitchen appliances (including dishwashers, trash compactors, kitchen exhaust fans, ranges, ovens, cooktops, built-in microwaves), as well as garage door openers and central vacuums. Air conditioning systems, washer, dryer, and kitchen refrigerator are included in Standard Coverage in some states or available as an add-on option.
- Ultimate Plan: Includes everything in the Standard Plan plus increased coverage for correcting code violations, haul away, permits, and more. It also includes enhanced system and appliance coverage.
- Platinum Plan: Old Republic’s most comprehensive offering, the Platinum Protection plan, offers everything in the Standard and Ultimate plans and more, including higher dollar limits and extended plumbing coverage.
With ORHP, customers can use varied coverage, from basic to combinational plans. For a clear picture of the items included in the plans, take a look at the table below:
Air Conditioner/Cooler ✓ ✓ ✓ ✓ Heating System ✓ ✓ ✓ ✓ Ductwork ✓ ✓ ✓ ✓ Built-In Microwave Oven ✓ ✓ ✓ ✓ Plumbing Pipe Leaks ✓ ✓ ✓ ✓ Drain Line Stoppages ✓ ✓ ✓ ✓ Water Heater ✓ ✓ ✓ ✓ Toilets ✓ ✓ ✓ ✓ Recirculating Pump ✓ ✓ ✓ ✓ Built-In Jetted Bathtub Motor & Pump ✓ ✓ ✓ ✓ Garbage Disposal ✓ ✓ ✓ ✓ Instant Hot/Cold Water Dispenser ✓ ✓ ✓ ✓ Sump Pump ✓ ✓ ✓ ✓ Water Pressure Regulator ✓ ✓ ✓ ✓ Exhaust, Attic, Ceiling, Whole House Fans ✓ ✓ ✓ ✓ Electrical System ✓ ✓ ✓ ✓ Garage Door Opener ✓ ✓ ✓ ✓ Central Vacuum ✓ ✓ ✓ ✓ Rekey Service ✓ ✓ ✓ ✓ Trash Compactor ✓ ✓ ✓ ✓ Dishwasher ✓ ✓ ✓ ✓ Kitchen Exhaust Fan ✓ ✓ ✓ ✓ Oven/Range/
✓ ✓ ✓ ✓ Limited Pest Control ✓ ✓ Ultimate Enhancements * ✓ ✓ Refrigerant Recapture, Reclaim, & Disposal ✓ ✓ Code Upgrades | Permits | Haul Away | Cranes ✓ ✓ Mismatched Systems | Improper Installation ✓ ✓ Washer/Dryer ✓ ✓ ✓ Kitchen Refrigerator ✓ ✓ ✓ Increased Coverage For Item Under Manufacturer's Warranty ✓ Increased Coverage For Plumbing Items & Stoppages Due To Roots ✓ Increased Coverage For Zone Controls And Specific Hvac Systems ✓ Modifications (With Additional Code Upgrades) ✓
Ultimate enhancement refers to coverage provided for an additional 15 items/components.
In addition to these plans, ORHP also offers a 13-Month CRES Plan, which you can learn more about here.
OHRP offers a variety of add-ons that you can add to your basic plan in exchange for an extra fee.
- Ornamental Fountain Motor/Pump
- Saltwater Circuit Board And Cell
- Solar Pool And/Or Spa Components
- Solar Hot Water System Equipment
- Limited Roof Leak Repair
- Outdoor Kitchen
- Kitchen Refrigerator/Washer/Dryer
- Additional Refrigeration Units
- Appliance Limit Upgrade
- Water Softener/Ro Filtration System
- Well Pump And/Or Booster Pump
- Enhanced Slab Leak Limit /External Plumbing
- Septic System/Sewage Ejector Pump
- Pre-season HVAC tune-up
- Reverse Osmosis
- Guest home/Casita
Old Republic Home Protection Exclusions
Your home warranty service agreement has certain limitations. OHRP plans do not cover:
- Malfunction as a result of missing components or equipment, lack of capacity of the existing system, mismatched components, or any federal, state or local regulations or ordinances, utility regulations, building or zonal codes.
- Routine cleaning or maintenance
- Damage due to people, pests, or pets.
- Any improper repair/modification/installation of the covered item – additional coverage available with Ultimate Protection.
- Cosmetic defects
- Accidents; water damage; failure due to power surge or overload; structural damage/defect; lightning; mud; earthquake; fire; flood; freezing; ice; snow, soil movement; wind; storms; or acts of nature
ORHP reserves the right to repair any covered item with non-original manufacturer’s parts, including rebuilt or refurbished parts.
Note: There may be other exclusions to your ORHP home warranty plan; carefully review your state’s plan brochure for complete coverage and exclusion details.
Image description: Old Republic Home Warranty Exclusions from ORHW official brochure
Old Republic Home Warranty Cost
Old Republic Home Protection prices its home warranty plans differently in each state. The chart below lists expected first-year plan fees for single family homes going through a real estate transaction in Georgia.
New Construction – Essential
New Construction – Standard
Overall the plan costs are comparable to the industry average. All these plans include a service call fee of $85 – $110, which the customer must pay before the service provider is dispatched for diagnosis. You can also take advantage of the optional coverage items ranging from $25 to $250 per year.
We recommend that you review your state’s plan brochure to calculate your exact premium. It is also vital to understand that plan coverage options may differ slightly depending on your state of residence.
Trustworthiness & Customer Service Of Old Republic Home Protection
Old Republic Home Protection provides customers with a variety of coverage tiers along with an option to customize their package through add-on features. Based on 1036 customer reviews on our website, it holds an average rating of 2.3/5. The BBB has also rated ORHP as having an A+.
Recent reviews have revealed some areas where the Old Republic can improve its services; customers have noted dissatisfaction with assigned technicians and delays in processing claims. Nonetheless, many clients have expressed approval for the company’s offerings and spoken favorably of the level of service provided.
As a whole, Old Republic Home Protection is a viable option for anyone looking to insure and secure their household items. However, it should be aware that certain areas require an adjustment to maintain customer satisfaction levels.
How To Buy A Home Warranty From Old Republic Home Protection?
To purchase a home warranty plan from Old Republic Home Protection, you must contact a real estate agent or the company directly. However, before purchasing a plan from ORHP, we recommend checking out our comprehensive guide to learn more about how to purchase a home warranty.
Old Republic Home Warranty Claim Filing Procedure
Once your waiting period ends, you can start filing for claims. The waiting period is 30 days for homeowners who purchase the home warranty. On the other hand, the plan gets activated immediately if purchased as a part of real estate transactions.
Requesting service from Old Republic Home Protection is a simple process.
- Request service online at www.orhp.com/requestservice or call 800.972.5985.
- Pay the trade call fee and Old Republic finds an independent service provider to diagnose the issue.
- The service provider contacts you to schedule a convenient appointment.
- The service provider diagnoses the issue, confirms coverage, and repairs or replaces covered components.
At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:
Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
Coverage: We compare the plans offered by different home warranty companies. The coverage consists of systems, appliances, and additional offerings.
Claims: We look at customer reviews and determine their satisfaction with the claims filing procedure, settlement, and response times.
Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart.
Customer Engagement: We assess the determination of home warranty companies responding to consumer problems in our Complaint Resolution Program.
Editorial Note On Old Republic Home Protection
Our editorial analysis suggests that Old Republic Home Protection is a viable option for those who want coverage that is affordably priced and has higher payment limits on home items. We observed that in most states, their prices are competitively better than industry averages, which can be advantageous for homeowners.
Additionally, you can consider the Old Republic if you require pest control coverage under basic plans. It’s important to note that the company requires upfront payments from customers; if this isn’t agreeable to you, ORHP may not be ideal for you.
Old Republic can be a good option for a wide range of customers due to the extent of its coverage and the price points. We like that the company has customizable coverage and educational resources on its website. However, the company is not available nationwide. Hence, we encourage customers to read their state’s plan brochure carefully before investing in the home warranty service.
Quick Details About The Company
Here are some details about Old Republic Home Protection that you must know. Take a look:
Year Of Establishment
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Frequently Asked Questions (FAQs)Q.
Do I Need A Home Warranty If I Have Homeowners Insurance?
Homeowners insurance and home warranties are both designed to help safeguard your home, but they each offer different types of protection. A home warranty is an excellent supplement to a homeowners insurance policy, covering the major home systems and appliances from failures caused by normal wear and use.Q.
Can The Old Republic Home Warranty Coverage Get Transferred?
Yes, customers can transfer the policy to a new homeowner. Plan holders must notify the company when transferring the home warranty plan. You must also contact customer care to update them on an interstate transfer if applicable.Q.
Does ORHP Cover Septic Tanks?
Yes, coverage is available for septic tanks.Q.
Does Old Republic Cover HVAC Systems?
Yes, ORHP covers HVAC systems. In most states, A/C systems are included in Standard coverage. In some states, air conditioner is an optional coverage choice or included on Ultimate/Platinum plans. All the components that affect the heating or cooling operation of the unit are covered. Mini-split ductless systems are covered.Q.
Can I Renew My ORHP Home Warranty?
Yes, it’s an easy process to renew your Old Republic home warranty plan. ORHP will notify you of the terms of renewal and the appropriate plan fee approximately 60 days before coverage expires. Automatic renewal is available.Q.
Can I cancel my Old Republic home warranty?
Yes, you can cancel your ORHP home warranty. If you do, you will receive a prorated refund minus incurred service costs. A processing or cancellation fee may also apply.Q.
Should Customers Read ORHP Reviews?
You should read reviews of Old Republic Home Protection by existing customers, as it helps you understand the company’s service quality based on plan holders’ collective experience.Q.
How Long Does an Old Republic Home Warranty Last?
An Old Republic Home Warranty plan lasts for a year or 12 months, after which you can renew your contract. Two-year plans are also available in all states for single-family and condo/townhome/mobile homes. New Construction plans include four years of coverage available for years 1?4 or 2?5.Q.
Is a Home Warranty Worth it for an Older Home?
A home warranty plan can be purchased for an older home to protect the home systems and appliances that may be aging. The plan will cover the repair and replacement costs of covered items, helping you maintain them for a longer time.Q.
Does ORHP offer a service guarantee?
Yes. Old Republic guarantees service work for 30 days. Learn more about their process.
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