Septic Maxx

michael larkin, Delray Beach, FL

On Apr 13, 2021

I purchased a basic home plan 4 months ago. When my Ac unit stopped working I called Septic Maxx and they had a local repairman come to my home within 24 hours. Even though I did not get paid out fully because of the terms and conditions for being in the 1st 6 months of my plan, I still got paid for the majority of the bill and the service they provided was excellent. Not to mention the Maxx Savings Pro ..Read Full Review

I purchased a basic home plan 4 months ago. When my Ac unit stopped working I called Septic Maxx and they had a local repairman come to my home within 24 hours. Even though I did not get paid out fully because of the terms and conditions for being in the 1st 6 months of my plan, I still got paid for the majority of the bill and the service they provided was excellent. Not to mention the Maxx Savings Program that comes with the plan has been very useful for me and my family. The savings that come with the program have already paid for the plan itself. I highly recommend them! ..View less

Helpful

Be the first one to find this review helpful

Rob McCabe, Chino Valley, AZ

On Apr 02, 2021

We purchased a septic system warranty from them in 2014 and have renewed every year since. Upon annual renewal we were guaranteed that we were renewing our grandfathered initial contract. When our system failed this year during the holidays we contacted them to file our claim. Upon filing the claim they provided us with our new contract, not the original grandfathered contract, which was contrary to ..Read Full Review

We purchased a septic system warranty from them in 2014 and have renewed every year since. Upon annual renewal we were guaranteed that we were renewing our grandfathered initial contract. When our system failed this year during the holidays we contacted them to file our claim. Upon filing the claim they provided us with our new contract, not the original grandfathered contract, which was contrary to their annual assertions. The new contract limits coverages to each separate portion of your septic system at a $1200 cap. Our septic lines were crushed, causing the complete replacement of the leach field, and the lines to and from the septic tank. We also had to have the tank pumped, at the time of the backup and before any contractor would work on the system, not to mention digging up all of it to verify the problem. They refuse to return our phone calls after we submitted the claim, then we received a postage due $4.92 certified mail, and when we retrieved the letter it was a check for $350 on a $6,978 repair even though every aspect of the septic system was affected. They are not registered with the Florida Office of Insurance Regulation under either Septic Maxx or under America's Protection and Benefit Club. No satisfaction from this company, all of their benefits are a total scam. ..View less

Helpful

Be the first one to find this review helpful

Gloria Breaux, Loreauville, LA

On Aug 24, 2020

I purchased Septic Max for my toilet n drains. So far so good. I live in an very old house n been having trouble with bathtub draining n bathroom sing draining. Statred using product in July n so far it is draining much better. Not a 100% yet but time will trll, At o relived that bathtub is draining. It was a horrible experience .water would back up in tub n smelled terrible. No more!!!!

Helpful

Be the first one to find this review helpful

william schneider, Saint Clair, MI

On Mar 07, 2020

they were just great no matter what was wrong it was fixed right away when my stove went out it only took them a day to get it fixed my shower went out the same thing a day or two

Helpful

Be the first one to find this review helpful

Mary Rowden , Agate, CO

On May 07, 2019

Worst sales practices ever. If you make the mistake of buying something from them they will start calling you several times a day starting at 7:30 am (which is illegal). Even if you say no and hang up they just redial and get more aggressive. Daniel is the worst. I’ve hung up on him at least 40 times in the last month and then he had the nerve to complain he didn’t like my attitude. Quite ..Read Full Review

Worst sales practices ever. If you make the mistake of buying something from them they will start calling you several times a day starting at 7:30 am (which is illegal). Even if you say no and hang up they just redial and get more aggressive. Daniel is the worst. I’ve hung up on him at least 40 times in the last month and then he had the nerve to complain he didn’t like my attitude. Quite the experience. Wish it would stop. ..View less

Helpful

Be the first one to find this review helpful

David White, Kinnelon, NJ

On Mar 19, 2015

I bought a septic maintenance product from Septic Maxx in 2013. About 3 months later, I got a call from them offering a protection plan for my septic tank, which I passed on. They also offered a Home Warranty program, and said their prices could not be beat. In NJ, the winters get cold and i wanted to make sure that my central heat was covered for the winter. THe plan was solid, had NO DEDUCTIBLE and wa ..Read Full Review

I bought a septic maintenance product from Septic Maxx in 2013. About 3 months later, I got a call from them offering a protection plan for my septic tank, which I passed on. They also offered a Home Warranty program, and said their prices could not be beat. In NJ, the winters get cold and i wanted to make sure that my central heat was covered for the winter. THe plan was solid, had NO DEDUCTIBLE and was affordable. I took advantage of the deal and didn't look back. THere is always someone available to talk when I call with questions, and when my heater brokedown in 2014, I got refunded for the replacement really fast! ..View less

Helpful

Be the first one to find this review helpful