ServiceOne Review 2024

 Plans & Coverage Of ServiceOne Home Warranty

ServiceOne Home Warranty offers the Traditional Home Warranty Plan and New Construction Home Warranty Plan. As the name suggests, the latter covers your newly constructed home. 

As per the information provided by the company, the plans can be purchased by home sellers, buyers, and real estate agents. 

The table below details the items covered under each of these plans:

Optional Coverage 

ServiceOne allows you to add optional items to your chosen plans in exchange for an extra fee of $110 per year for each item. You can choose from the following:

Find out what else your home warranty cover by taking a free quote here!

Coverage Limitations & Exclusions

ServiceOne Home Warranty covers the appliances and systems repair or replacement to a certain limitation. The company has a maximum limitation of up to $2,000. 

Look at the table below to learn about the coverage caps on the following items.

Along with dollar limits, ServiceOne Home Warranty has coverage limitations. The following items are not covered under the ServiceOne Home Warranty plans.

• Appliances: Lightings, clock timers, meat probes, induction cooking units, removable baskets, racks, rack assemblies, lock/ key assemblies, filters, trim, appliance cabinets, cabinet parts, shelving, drawers and components, complete doors and door liners, under counter refrigeration, refrigerator door gaskets, ice makers, ice and water dispensers and respective components.
• Electrical: Decorative doorbell chimes, insufficient electrical service, power failure or shortages, intercom, speaker systems, underground outdoor lighting system, security system and fire alarms, ceiling fans, exhaust fans, attic/ whole house fans, low voltage systems, and light fixtures.
• Plumbing: Sinks, tubs, refrigerator water lines, shut off valves, insufficient water pressure, plumbing issues when water pressure is above 80 PSI, failure due to thermal expansion and sediment build up in water heaters, lead/ cast iron/ galvanized pipes, septic tanks, sewage pumps, jet pumps, well pumps and solar systems, water softener, purifier, purification system, sump pumps, and battery backup system.

There may be other coverage limits on the covered appliances and systems, which will be mentioned in the service contract. Thus, it is advisable to read the terms of the contract thoroughly before you make a purchase.

ServiceOne Home Warranty Cost

As per the current information available, the premium and service fees of both plans are as follows:

Note: You should go through your service contract to understand the pricing of these plans more precisely, as these may vary with the state of residence and the coverage you opt for.

Review Of Plans, Coverage & Customer Service Of ServiceOne Home Warranty

ServiceOne Home Warranty has received an impressive BBB rating of 4.69/5 on BBB. Many homeowners appreciate their competitive plans and the professionalism of their team.

Review Of ServiceOne Home Warranty Plans & Coverage

• ServiceOne has served the Omaha metro area and Dubuque, Iowa, with their local home warranty product for three decades. 
• Both plans cover heating, cooling & geothermal, plumbing, and kitchen and laundry appliances. 
• The only difference is that the Traditional Plan is for all homes, while the New Construction Plan is specifically for newly built homes.
• The Traditional Plan is priced at $595 annually, which is expensive compared to the industry standard. 
• Customers can find other plans with medium coverage, containing 20 items at a lower price point. 
• Interestingly, the New Construction plan is cheaper at $99 per year. Even more surprising is that despite the price difference, the coverage provided under both plans is the same!
• In terms of coverage limits, ServiceOne is transparent. They have provided all the necessary information about limits and exclusions in the brochures. 
• Compared to other companies, their coverage cap of up to $2,000 is considered average.

Review Of ServiceOne Home Warranty’s Customer Services

• ServiceOne Home Warranty has garnered a rating of 4.69 stars out of 5 from customer reviews, with an A+ accreditation rating on BBB.
• The customers particularly appreciate the services offered by the technicians. 
• However, it would be great if the company could improve their availability. 
• Unfortunately, ServiceOne Home Warranty operates on a fixed time and remains unavailable to customers during breakdowns during off-hours.

ServiceOne Home Warranty’s Claim Filing Procedure: Phone Number, Web Portal, & Online Form

• Contact the ServiceOne Home Warranty by dialing (402) 597-2169. 
• You can also contact their website by submitting the claim on their online portal.

• Once you submit your claim, ServiceOne Home Warranty will assign a technician to come over and repair your item. 
• The company will assign a licensed and insured in-house technician. 
• Whether you want the repair or replacement, you must pay the deductible ($100). However, the company will bear the repair and replacement costs.

Conclusion

ServiceOne Home Warranty is viable for Omaha, Dubuque, and Ioha homeowners. We recommend that customers thoroughly review the terms and conditions before choosing the company. While they provide comprehensive coverage, the company is unavailable 24/7 for homeowners.

Looking for the finest home warranty? Get your free quote right here!

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