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ServicePlus Home Warranty Review 2023

Name: ServicePlus Home Warranty
Brand: ServicePlus Home Warranty
Price: 60 USD
Availability: InStock
Rating: 4.2 (885 reviews)

ServicePlus Home Warranty (SPHW) is a popular home warranty company that offers customizable coverage through extensive optional add-ons and affordable plans. This ServicePlus Home Warranty review presents a detailed overview of the company's costs, coverage, and customer service.

4.2/5 (885)

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Plans costs
$60-$67

Service fees
$75

90 days service guarantee

7 Years in
Business

Covers in 46
states.

By HomeWarrantyreviews.com Team | Reviewed By Shashank Ramesh

Previously known as Total Home Protection, ServicePlus Home Warranty offers adequate coverage options in the form of 2 plans and a choice of add-ons. The plans start from $42 per month, placing it among the most affordable companies in the market.

ServicePlus offers 24/7 customer service and an extensive contractor network, which have given the company a competitive edge.

To present a comprehensive review of ServicePlus Home Warranty, our editorial team conducted extensive research and analyzed 851 customer reviews. This detailed review will offer details on:

Plans, coverage, and cost of ServicePlus Home Warranty
The procedure claim submissions
User sentiment details in the form of reviews

Why ServicePlus Home Warranty?

ServicePlus plans are affordable, costing as low as $2/day

The company provides plans that are flexible and extensive

SPHW has a claims hotline that helps customers 24/7/365

The company works with qualified local technicians

HomeWarrantyReviews.com

4.2/5 (885)

Google Reviews

3.5/5 (2,657)

Consumers Affair

3.3/5 (1,818)

Explore users’ experience of ServicePlus Home Warranty

nancy alley , TN, Kingsport

Jeff Larson represented the company very well and had knowledge of what he helped me with. He had been trained in a positive manner and made me feel comfortable. Thank him for his help.

Helen D Jones , CO, Aurora

Sam is a wonderful salesman. He was very detailed in the services you provide for the premium package and very patiently answered all my questions. I can only hope your service is in step with his sales ability. Thank you.

David Tookes , TX, Killeen

She was very knowledgeable and friendly. She help me understand how the Home Warranty process work\'s and she also provided me with information about how I could take advantage of providing more warranty protection. Outstanding customer service.

Lisa Oldham , NC, Jacksonville

We just signed up for the Platinum and was very calmed talking to Jared. With all the scams going around you just have to be careful

Malourdes Leger , FL, Inverness

I spoke with Matt Jenkins and he set me up for a 6 years locked-in price coverage for a very good rate. Matt took the time to explain about coverage and explored all possible ways to give me a good discount. He gave me an assurance that this company is legit when I expressed to him about my fear. I am so comfortable with another home warranty company whom I have used 2 times, one with my previous home in MS and the current one. I had a total of 10 years experience with the other home warranty company and I was very satisfied with their service, and Matt assured me that this company also provides a quality service. I am looking forward for a satisfied experience with this company.

joe joe , KY, Louisville

Matt was really helpful with having me understand the plan and get the savings

Pros & cons

Pros

Provides discounts on annual plans
Offers a service guarantee of 90-days

Cons

Not available in many states
Does not provide system-or-appliance-only plans

Enquire For Cost-effective home warranty plans

Protect Your Home Appliances And Systems Starting As Low As $1.5/Day

Email address

Plans & Coverage of ServicePlus Home Warranty

ServicePlus Home Warranty offers two plans to homeowners: Gold Plan and Platinum Plan. Along with the major appliances and systems coverage, the company offers some optional items at an additional fee.

The Gold Plan contains major home systems and appliances and can be ideal for homeowners looking for varied coverage at nominal rates. On the other hand, Platinum Plan is a bit more comprehensive, covering everything from the Gold plan with some extra appliances.

The below-mentioned table shows the items included in the Gold and Platinum plans, along with the optional coverage. Take a look:

Items Included	Gold Plan	Platinum Plan
Plumbing System	✓	✓
Plumbing Stoppage	✓	✓
Whirlpool Bathtub	✓	✓
Water Heater	✓	✓
Oven/Range/Stove	✓	✓
Electrical System	✓	✓
Cooktop	✓	✓
Sump Pump	✓	✓
Dishwasher	✓	✓
Built-in Microwave	✓	✓
Garbage Disposal	✓	✓
Trash Compactor	✓	✓
Ductwork	✓	✓
Ceiling And Exhaust Fans	✓	✓
Garage Door Opener	✓	✓
Air Conditioning System		✓
Heating System		✓
Refrigerator		✓
Clothes Dryer		✓
Clothes Washer		✓

Optional Coverage

You can choose the following appliance and systems for an additional fee:

Pool / Spa
Limited Roof Leak
Central Vacuum
Sump Pump
Well Pump
Septic Systems
Additional Spa
Additional Oven/Range/Stove
Additional Garage Door Opener
Additional Water Heater
Additional Heating System
Additional A/C System
Septic Plumbing
Second Refrigerator
Stand Alone Freezer
Water Softeners
Refrigerator Ice Maker
Free Standing Ice Maker

Image description: Serviceplus Home Warranty Coverage From Serviceplus Official Sample Service Agreement

Image description: ServicePlus Home Warranty Optional Coverage from ServicePlus Official Sample Service Agreement

Coverage Limitations & Exclusions

The ServicePlus will protect your home items up to a certain limit set by the company. The aggregate dollar limit is $1.5k per contract term.

Moreover, as per SPHW contract, the following items have separate limitations. Check them out.

Items	Limits
Plumbing System and Stoppage	Up to $500
Water Heater	Up to $500
Whirlpool Bathtub	Up to $500
Electrical System	Up to $500
Ductwork	Up to $500
Garage Door Opener	Up to $500
Ceiling and Exhaust Fans	Up to $400

Take a look at the table below to learn about coverage limits offered for optional add-ons:

Optional Items	Limits
Pool/Spa Equipment	$500
Limited Roof Leak	$500
Central Vacuum	$200
Sump Pump	$500
Well Pump	$500
Septic System	$500
Septic Tank Pumping	$200
Water Softener	$500
Refrigerator Ice Maker	$200
Free Standing Ice Maker	$200
Lawn Sprinkler System	$200

Also, the company has some exclusions, due to which you may not get coverage for pre-existing conditions, Acts of God, rust, etc. Explore more exclusions listed by SPHW below:

Known/unknown pre-existing conditions
Cosmetic defects, lack of maintenance, rust or corrosion, misuse, collapsed ducting, and sedimentary build-up
Lightning strikes, missing components, and animal or bug damage
Any sort of damage caused by Acts of Gods and natural calamities
The bacterium, virus, fungus, mold, and mildew-related malfunctions
Systems and appliances declared defective by the Consumer Product Safety Commission or the manufacturers

Note: There may be other exclusions to your service agreement; we recommend thoroughly reading the terms and conditions.

ServicePlus Home Warranty Cost

Protect your investment with ServicePlus Home Warranty. The premiums range from $43.25 – $49.92 monthly. Learn in detail about SPHW pricing in this section.

Compared to the other home warranty companies in the market, the cost of ServicePlus plans is affordable, offering a lot of value for money, especially considering the scope of coverage of these plans.

For single-family homes, condos, and townhomes the premiums range between $43.25 to $49.92 monthly. The cost of 2, 3, and 4-family homes starts from $62.42 monthly. Additionally, the cost of optional coverage of a home appliance and system ranges from $2.92 to $12.50 monthly.

Apart from the plan charges, ServicePlus’s service fee of $75 is also among the lowest in the market.

Take a look at the table below for more details.

	Gold	Platinum
Single Family/Condo/Townhouse	$43.25/Month	$49.92/Month
Single Family/Condo/Townhouse	$419/Ammum	$499/Annum
Mobile Home	$41.58/Month	$48.25/Month
Mobile Home	$399/Ammum	$479/Annum
2-Family	$62.42/Month	$70.75/Month
2-Family	$649/Ammum	$749/Annum
3-Family	$70.75/Month	$79.08/Month
3-Family	$749/Annum	$849/Annum
4-Family	$79.08/Month	$87.42/Month
4-Family	$849/Annum	$949/Annum
Service Fee : $75

ServicePlus plans are comparable to the industry average and with frequent discounts and offers, they are more economical. However, it’s important to note that the price of a ServicePlus plan depends on different factors, such as your home’s size, the area you live in, your add-on plan options, and more.

Trustworthiness, Customer Service, & Editorial Note Of ServicePlus Home Warranty

ServicePlus Home Warranty has established a good reputation for offering comprehensive protection at affordable prices. Most customer reviews, including those on our website, refer to happy customers who were satisfied with their services.

Plans from ServicePlus start at about $40 a month, plus regular discounts that give homeowners free coverage for an extended duration.
Additionally, ServicePlus schedules appointments with the technicians within 2 (during normal circumstances) to 4 days (during weekends and holidays).
The company charges an additional cost for emergency services. Its repair time and service have received mixed reviews, with some customers praising the work and others lodging complaints.
Overall, Serviceplus can be a good choice, but it needs to improve the quality of the assigned technicians.

According to our editorial evaluation, ServicePlus’s cost of plans and deductible gives it a distinctive edge in the market. In addition, the company‘s many positive reviews from satisfied customers indicate that they are worth consideration.

It is especially suitable for customers seeking extensive coverage at a nominal rate. However, customers looking for basic coverage, individually for systems or appliances, will have to look elsewhere as there are no options for basic coverage.

Claim Filing Procedure

Filing a claim with ServicePlus is straightforward. You can file the claim online or connect with the company’s representative by dialing the company’s phone number (1-800-545-0402) to begin the process.

Once you file a claim, ServicePlus will assign a technician within 2-4 working days.
The technician will inspect the item that requires repair and check if it’s covered under warranty.
If the item is found under coverage, the technician will repair or replace it.
During the service visit, you must pay the technician the designated service fee.

Note: As per the contract, ServicePlus has the absolute right to choose a service technician to perform repair or replacement services. The company will not reimburse you if you commit to any service without prior approval.

Methodology

At HomeWarrantyReviews.com, we are dedicated to providing in-depth home warranty reviews so you can choose the best home warranty company & make the most out of it. We examine, compare, and analyze the companies on the following factors:

Pricing: We compare the costs of home warranty plans and determine if those are cost-effective. The pricing includes monthly/annual premiums, deductibles, and customer discounts.
Coverage: We compare the plans offered by different home warranty companies. The coverage consists of systems, appliances, and additional offerings.
Claims: We look at customer reviews and determine their satisfaction with the claims filing procedure, settlement, and response times.
Transparency: We verify if the home warranty company is licensed within the appropriate industry and offer details on the CEOs, contractors, and several settled claims.
Uniqueness: We examine whether the company offers additional services, advantages, or coverage alternatives that set them apart.
Customer Engagement: We assess home warranty companies’ determination to respond to consumer problems in our Complaint Resolution Program.

Conclusion

The services offered by ServicePlus Home Warranty are comparable to the industry standards. However, we encourage you to read customer reviews and the fine print before making any commitments.

Quick Details About The Company

The following table details some basic details about ServicePlus Home Warranty. Take a look:

Founder	David Seruya, CEO
Year Of Establishment	2016
Address	518 Old Post Rd Suite 7 #315, Edison, NJ 08837, United States
Type Of Company	Corporation

Why Should You Trust HomeWarrantyReviews?

We are America's first independent Home Warranty Research and Review platform and have been in existence for 14+ years
We have listed more than 80+ companies with us
We have nearly 100,000 genuine & verified customer reviews
We use a two-step verification process to maintain the authenticity of reviews, and
We allow users to connect directly with the company's representatives to resolve issues through our Complaint Resolution Program.

Frequently Asked Questions (FAQs)

Is ServicePlus Home Warranty Still In Business?

Yes, it is still in business. The company rebranded itself from Total Home Protection to ServicePlus Home Warranty.

Is There A Waiting Period With Serviceplus?

Yes, there is a 30-day waiting period. However, Service Plus Home Warranty may waive it if you can prove there is no lapse in your coverage.

Do I Need A ServicePlus Home Warranty If I Have Homeowners Insurance?

Homeowners’ insurance and home warranties are different concepts that serve you under differing circumstances. Homeowners insurance comes into play when your property gets damaged due to a natural disaster, calamity, or unforeseen circumstances.

A home warranty covers your appliances and systems and works only when the reason for failure is regular wear and tear. Most homeowners undertake and use the services of both contracts to remain protected.

Is There A Limit On The Number Of Claims I Can Make?

There is no limit to the number of claims you can make per se. However, a dollar limit applies to your Service Plus home warranty contract. If the required repair or replacement exceeds the cap, you have to pay out of your pocket.

Do Customers Need To Pay A Fee If They Want To Transfer Their Policy To Someone Else?

No. You don’t have to pay a fee to transfer your contract to someone else.

How Are The Company’s Contractors Rated And Monitored?

ServicePlus home warranty contractors are rated and valued based on their promptness, efficiency, and proficiency. While the monitoring aspect eludes us, our research shows that contractors are screened against various guidelines to qualify and join the ServicePlus contractor network.

They stipulate and look for licensed contractors to practice their trade, are insured, and are ready to be available for scheduled visits within a specific time frame.

Is Serviceplus Home Warranty Legit?

ServicePlus Home Warranty has been operating for six years and has won many awards for its service and contribution to the home warranty industry. All its stated information is verifiable, and there seems to be no question about the company’s legitimacy.

Where Can I Avail Of SPHW Services?

ServicePlus Home Warranty offers services in 46 states, excluding California, Nevada, New York, and Washington.

Will I get Any Discounts On SPHW Plans?

ServicePlus provides $200 off on annual plans and free two-month coverage on a single purchase. Note that this offer may not be available in all the states and for those opting for monthly plans.