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Home  /   Companies /   U.S. Home Protective Association
icon Last updated: July 21, 2020

U.S. Home Protective Association

U.S. Home Protective Association
0 / 5
Based on 4 Reviews | Write A Review

N/A

Estimated Appliance Coverage

N/A

Estimated System Coverage

3

No. Of Active States

No

Complaint Resolution Program

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U.S. Home Protective Association REVIEWS

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Kathryn D Turner, Cleveland, OH

On Oct 09, 2018

Very unhappy I have been without my refrigerator going on 2 weeks now the repair company that came here very professional awesome service....the part that my refrigerator needed is only $75 everything has been delivered to my address. .. I've been waiting now the repairman was here last week...... I was just told 20 minutes ago by the gentleman from the US home warranty company stated I would have to w ..Read Full Review

Very unhappy I have been without my refrigerator going on 2 weeks now the repair company that came here very professional awesome service....the part that my refrigerator needed is only $75 everything has been delivered to my address. .. I've been waiting now the repairman was here last week...... I was just told 20 minutes ago by the gentleman from the US home warranty company stated I would have to wait a few more days I have the parts delivered to my house they're already here can someone put them on so I could have a refrigerator he said how could they be at your house I just approved it yesterday you just approved the repairs yesterday and I've been without a refrigerator for two weeks .....that's terrible service..... ..View less

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Vincent Knight, Riverton, UT

On May 11, 2018

I've had multiple landmark warranties given to me from real estate agents as a part of the sale of a home. W hen it comes to little things, like changing the keys at the new house, they are fine. When it comes to the big things get ready to fight for your life. They will fabricate reason after reason why they don't have to cover the repairs. Be careful of their wording. They are VERY specific what con ..Read Full Review

I've had multiple landmark warranties given to me from real estate agents as a part of the sale of a home. W hen it comes to little things, like changing the keys at the new house, they are fine. When it comes to the big things get ready to fight for your life. They will fabricate reason after reason why they don't have to cover the repairs. Be careful of their wording. They are VERY specific what consitutes "damage" versus "wear and tear". Even issues that are obviously wear and tear, like an AC board frying the compressor, they will claim is "damage" caused by the board and refuse to pay. How can one component be accused of damaging another component and make them decide to not pay for a repair? This scenario has played out at least 2 times and you'll be left paying for the full repair. Whether it's 300 dollars for your fridge or 3000 for your air conditioning unit. Seriously? Avoid this company like the plague. They will screw you when it really counts. If your real estate agent offers to buy one of these warranties for you BEG them to switch to a more reputable company. ..View less

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Bethany, Cleveland Heights, OH

On Oct 04, 2017

Do not ever use U.S Home Protective Association for home warranty services! I had the worst experience ever with this guy who is definitely a misogynist who hates to hear women speak their mind. When I called to complain about the awful and unprofessional attitude from the contractor they sent, he repeatedly interrupted me and even hung up on me when I was explaining to him what happened. The contractor ..Read Full Review

Do not ever use U.S Home Protective Association for home warranty services! I had the worst experience ever with this guy who is definitely a misogynist who hates to hear women speak their mind. When I called to complain about the awful and unprofessional attitude from the contractor they sent, he repeatedly interrupted me and even hung up on me when I was explaining to him what happened. The contractor cussed out my husband, threw cigarettes in my yard, and tracked dirt in my house and when my husband said he wouldn't pay for that service he drove off. After about 10 phone calls to the warranty guy, he said he would give me a full refund, but instead I received a 2 page single spaced nasty letter insulting me and only $25 because he "changed his mind" even though he never called the contractors when I complained about it in the first place. I was so appalled by the way I was treated and no one even offered an apology or anything, just took the money and cancelled my contract because I refused to pay for the rude contractor. ..View less

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Stephen m, Cleveland, OH

On Sep 08, 2016

Save your money and time. Place is a joke. Never been treated so poorly by a so called " company".

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