We receive many quote requests for First American Home Warranty and Select Home Warranty on our site. This is not surprising considering both companies are constant features on our Top 10 list. If you’re wondering which company is the better option, we have written a detailed comparative analysis to help you choose the best.
First American Home Warranty was established in 1974 and has served more than half a million customers. The company’s plan pricing is affordable despite the high coverage limits they offer compared to industry standards. They have garnered a loyal customer base over the years. This service provider offers its services in 35 US states.
A New Jersey-based company, Select Home Warranty, was founded in 2012. Despite its relatively new entry into the home warranty scene, Select Home Warranty has won several accolades and awards for its services. They offer home warranty services in 46 states in the US.
Take a look at how FAHW and SHW compare with each other based on the following criteria –
Your home warranty coverage should be comprehensive and customizable to get the best protection for your home. Let’s take a look at First American Home Warranty and Select Home Warranty’s coverage options and analyze how they compare in that regard.
The following table lists items from First American Home Warranty and Select Home Warranty’s most comprehensive plans.
|Items|| First American
|Garage Door Opener||✔||✔|
|Central Vacuum System||✔||✖|
|Lawn Sprinkler System||✖||✔|
|First Class Upgrade||✔||✖|
|Central Air Conditioning (Electric)||✔||✖|
The standard coverage of both FAHW and SHW misses out on a couple of items that the other covers. Even in the optional coverage department, both companies cover an equal number of items. Declaring a winner here is not possible as it comes down to individual preference and which coverage you’d prefer more. You can also choose from their other plans if you are looking for limited coverage.
First American Home Warranty:
They have two plans – Basic Plan and Premier Plan. The Basic Plan provides coverage to the appliances in your home. On the other hand, the Premier Plan, which is considered FAHW’s best-value option, offers coverage toThe company offers extended coverage and dollar limits in their First Class Upgrade option.The company offers extended coverage and dollar limits in their First Class Upgrade option.
Select Home Warranty:
The company offers three plans with varying levels of coverage – Bronze Care, Gold Care, and Platinum Care. The Bronze Care plan covers the appliances in your home, the Gold Care plan covers the systems, and the Platinum Care is the most comprehensive plan covering both systems and appliances.
The price of a home warranty is an essential factor when considering purchasing a home warranty. We have listed the pricing information of FAHW and SHW for comparison. The table below consists of plan pricing, deductibles , and coverage caps of both companies.
Here are the details for First American Home Warranty
|First American Home Warranty|
|System Limit||$1,500/ $500|
Here are the details for Select Home Warranty
|Select Home Warranty||With Discount|
|Plumbing, Electrical, and Appliance Limit||$500||–|
|Heating or Cooling Equipment Limit||$2000||–|
The average rates of Select Home Warranty are higher than First American Home Warranty. However, Select Home Warranty usually has discounts and offers running, making the prices more affordable.
The Trade Call Fee or deductible of First American Home Warranty is higher than Select Home Warranty. You should note that Select’s deductible option varies depending on the location.
Most home warranty companies have special benefits, offers, or discounts running to appeal to potential customers. This section lists any such features that First American Home Warranty and Select Home Warranty may have to offer.
First American Home Warranty
FAHW notes the importance of regularly changing and replacing your air filters to reduce your energy bills and ensure that the air you breathe is healthy. The company has partnered with Filterjoy to deliver their customers new air filters. New customers can get their first set of filters for free by using a FAHW code.
Select Home Warranty
Select Home Warranty regularly runs discounts and deals on its website. The company is currently running a Father’s Day sale offering $150 off, free roof coverage, and free overall coverage for two months. Select also runs limited-time offers where they sell their plans at reduced prices
Home warranty policies are service contracts that list the company’s regulations about various aspects. This section will detail FAHW and SHW’s policies on claims processing & customer service, renewal and transfer, and cancelation.
Take a look at First American Home Warranty’s claims, renewal, and cancelation processes.
First American Home Warranty has a quick approval rate for replacements. The FAHW’s network comprises prescreened and skilled service technicians that diagnose and repair your broken item.
Here is how you file a claim with FAHW:
FAHW has a Homeowner Center that is a dedicated space for customers to place service requests, track your request status, coverage limits of your contract, and more.
Like most home warranty companies, the coverage term of your FAHW contract is also 12 months. You don’t need to do anything specific to renew your coverage, as the contract will be automatically renewed. If you do not want to renew your FAHW contract, you need to write to the company 30 days before the expiration of your contract.
You can transfer FAHW’s contract to the new owner when you sell your home. You need to inform the company about the change of ownership and submit the name and details of the new owner by calling the company.
With respect to cancellation, you can cancel your FAHW contract in the 30-day review period and receive a full refund. If you want to cancel your contract after the 30-day waiting period or in the middle of the coverage term, you will have to submit a cancellation request in writing to [email protected] You will be entitled to a pro-rata refund of the unexpired contract term minus a $50 administration fee and other service costs.
The company can terminate your contract in case of nonpayment of fees or misrepresentation of facts.
We have listed how Select Home Warranty works, their claims, renewal, transfer, and cancelation policies in this section.
Reviews of many Select Home Warranty customers suggest that the service offered by the company is helpful. Customer support is available 24/7. You should file a claim for repair or replacement within three days of discovering the malfunction. Here is how Select Home Warranty’s claims process works –
For renewing your contract, you need to get in touch with a Select Home Warranty representative before your coverage period ends. The representative will inform you of any new rates or terms of coverage. You should note that it is up to the company’s discretion whether they renew your contract or not.
If you choose the monthly payment option and Select chooses to renew your home warranty contract, they’ll inform you of the rate and coverage terms during the tenth month of your contract. SHW automatically renews your contract in the case of annual coverage unless you notify the company in writing 30 days before the contract expiration.
You may call 855.267.3532 to inform the company or to find out further information on transferring your contract.
If you cancel your contract within the first 30 days, you will be eligible for a full refund. If you choose to cancel your contract after the first month, you will get a prorated refund at the non-discounted annual plan cost. You will also be charged a $75 administrative fee and any service costs incurred by the company because of you.
Home warranties have their share of benefits and drawbacks that you need to take into account before purchasing. We have listed a few pros and cons of FAHW and SHW in the table below for our comparative analysis.
|24/7 Claims Service||Limited range of add-ons|
|Comprehensive Plans||Doesn’t Offer AC as part of standard coverage|
|Online Homeowner Center||Nationwide service unavailable|
|Generous Coverage Limits||Doesn’t cover roof leaks|
|Decades of Experience||N/A|
|Free 30-day trial period||Doesn’t cover pre-existing conditions|
|Recipient of HWR’s Editor’s Choice and Best in Service Awards||Not available nationwide|
|24/7 customer service||Complaints about unexpected costs|
|Free Roof Coverage||May charge multiple service fees if there are multiple repairs of one item|
There is no doubt about FAHW’s top status in the market as they succeed in getting nominated for awards for their services. First American Home Warranty has affordable plan pricing and offers liberal coverage limits compared to other home warranty companies.
The company boasts of having paid $1.2 billion since 2011 and has served more than 8 million customers over the years. The company has also taken adequate measures to combat the spread of the Coronavirus and provide seamless services during these trying times.
Select Home Warranty ensures that you get a contractor to your location within two days if the claim is submitted during business hours. Claims submitted on weekends, at night, or public holidays may take four days for a service appointment. Select Home Warranty only uses qualified, licensed contractors, and there should be qualified technicians in your area to handle your problem. If they authorize you to work with a qualified contractor, they will reimburse you up to the dollar limit in your contract within 30 days.
They also offer financial incentives for multi-year contracts.
First American Home Warranty has been a part of the home warranty industry for 37 years. They have a well-established reputation, and with their many years of experience backing them, they also know how to cater to their customer base.
Select Home Warranty, despite being a newcomer in the industry, is already a popular choice for customers. The company’s lucrative discounts and offers have attracted many customers. They also have many positive reviews about their services.
In the end, we’d like to say that both FAHW and SHW are good options as their coverage, pricing, and services are pretty similar. If you’d like to go for a company with many years of experience, you should choose First American Home Warranty. If you want to avail of special offers and discounts, go for Select Home Warranty.
It would help if you kept in mind that coverage and pricing vary for different states. You can submit a quote request to find out more details.
How can we improve your experience on our site?
For company specific reviews click here