Compare and choose among the best rated home warranty companies. These Independent reviews and ratings are collected from customers who have used the service before.
Updated: March 4, 2019
We maintain complete transparency with the readers on our website. The company rankings on our site are independent of any marketing relationships that we may hold with a home warranty company. We may receive compensation for receiving quotes or placing advertisements. However, this does not affect a company's rankings. Companies are ranked solely on the basis of consumer reviews and ratings received from home warranty users.
Covered System & Appliances Select the home systems and appliances for which you require home warranty coverage▼
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Companies participating in this program accept complaints from customers and offer to provide a resolution within 30 days. If not, the complaint gets posted as a negative review.▼
"My ice maker suddenly stopped making ice over the weekend. I placed a claim via the AHS website and was pleasantly surprised. The process was user friendly and scheduling a technician was a breeze.
The technician was prompt, professional and thorough. He said he’d have to order a new ice maker to be delivered to my home and would return the following Monday to install.
I’ve been a homeowner for 14+ years. This is my first year purchasing a home warranty. AHS has, by far, met my expectations and then some. I see renewals in my future. "
"Called for issue with furnace. Came out the next morning. Technician was friendly, professional, and knowledgeable. Issue solved in a timely manner. Would use the service and again. Feel very confident in AHS."
"When I got home Saturday afternoon imagine my shock when I discovered that everything in my freezer was soft.. A quick call to Choice Home Warranty and I had an appointment for a repair technician. They actually got here a day earlier than scheduled due to a cancellation and all we are doing now is waiting for the part to come in."
"It was on a Sunday that I was preparing meats and the oven would not start anymore. I placed a claim for service in thr morning of Monday and waited till late afternoon for a call back from a service provider. He took down my ovens details and checked for parts to see if he was able to be more prepared. When he came he found that it was not hard at all to fix he just needed the part and left and came back same day to install it. I just love how prepared they made themselves and how ready were to repare the oven so fast."
"Good morning, I wanted to write about my pleasant experience with Select Home Warranty. Our home had a blown fuse in the box and we called up the claims department and they issued us an electrician from their team. They came to my home the following morning and serviced the box. He was on time and because of the details I gave on the phone had everything he needed to finish the work in just under 30 minutes. It was a very satisfying experience that make me happy to have purchased a warranty."
"Shannon helped me today with a claim on a water heater. After our plumber let us know that he couldn't repair it, based on the age of the unit and lack of availability for parts, I called APHW. We had to replace our water heater with a new one, so they gave us a certain amount towards the entire cost of the job. We still had money out of pocket, but better than paying for the entire bill. Shannon was patient and professional and answered all of my questions about the process of reimbursement. Thanks!"
"My HVAC unit would constantly run and wouldn't heat or cool. I called APHW and they submitted my claim quickly and released payment to our technician and our unit was fixed the same day. Alicia the customer service rep I spoke with was fantastic and I would highly suggest using this company. "
The process was explained clearly and went smoothly. The customer service representatives I spoke with were friendly, understanding and helpful. I received reimbursement payment promptly and APHW covered a good portion of our replacement water heater. Overall, it was a great experience and I would recommend this company for a home warranty."
"Had them for the last 4 years we lived in Austin, TX. Excellent customer service, fantastic website for loggin and tracking service requests. They use QUALITY service providers, including SEARS home services. Of the 4 Home warranty companies I had in TX this is by far the best!"
"Always responds quickly to my problems. Always sends professional and proficient contractors. I have had two major repairs that would have each cost me a lot more than my annual premium. I will continue to keep a policy with Landmark as long as I own a home."
"I give them 5 stars. The service has been exceptional, very friendly most importantly affordable. They go out of their way. Don't hesitate to check total home protection out. I used them for my heating system."
"Total Home Protection offered me a warranty at a moderate price that covered many of the appliances in my home. I am really a wreck in regards to getting things fixed as I can never find the time to research a proper repairman nor do l typically have the cash on-hand to pay one. Having a home warranty fundamentally makes you not need to stress over these issues. Essentially everything you need to get something repaired or replaced is a job taken on my the customer service team. Typically most of my fixes have simply cost the deductible. Its definitely worth it, even despite the off chance that you don’t use it frequently. "
"Total Home Protection deserves a five star rating for its phenomenal service. Their customer service team is the best. They cooperate well with customers and provide really great guidance and answer questions throughly. Additionally, the warranty is probably the best priced in the market. I have witnessed the benefits of it myself and would recommend this company to everyone. They honor their commitments, they don’t take long to actually respond to repair needs. It is presently five months since they fixed my electric stove and no issues since. "
"I have always had very knowledgeable technicians sent by First American any time I have utilized the service over the past 15 years. They answer all my questions while they are in my home doing repairs. They are pleasant and friendly and professional. Submitting a claim is fast and easy! I have used them many times and would, and have, recommended First American to several people! Keep up the good work!!! "
"I was extremely satisfied with the ease of setting up services but they need to evaluate who they are contracting with. I had multiple service technicians come to my home that were unprofessional and untrustworthy. First am sent out another one and it was resolved. I would reccomend."
" I have use this home warranty twice in the 4 months I have on my new rental property. One small problem with the refrigerator and once for a problem with the furnace. All I have to do i One small problem with the refrigerator and once for a problem with the furnace. The services were done promptly and both are working fine now. "
"It was so wonderful to know that when my garbage disposal started leaking late Saturday that all I had to do was go to the website for HSA. I requested service and they called early in the morning on Monday and ended up being his first stop. I had removed all my stuff under the sink to make it easier for him so he came and got to work immediately. He noticed that my faucet was wobbly and he took the time to tighten it up. When he left all my stuff was replaced under the sink and everything was clean and tidy. I really appreciate great service like that!"
"I have bought a lemon of a house. HSA has helped me covering the cost of a new furnace (that worked during the home inspection), garage door opener, broken valve connecting my humidifier, and sump pump. They have sent quality contractors to our house for 1 time fixes."
"I wish everyone try this company for home warranty. I've been using several other companies that would honor the repairs in a limited number of situations. This company works under many circumstances. If they say there's a coverage for appliances, then that's what you get. "
"I used the home warranty to fix my broken oven. I've been postponing the issue thinking that the whole process would take too long. However, AHW was very prompt in their responses and sending out the technician right away. I would recommend the service for their quick response times."
Please be advised that customers who are dissatisfied with their home warranty program are more likely to voice their opinion than those who had no complaints. So, you will see more negative reviews here than positive ones.
Another reason for dissatisfaction is that some consumers realize that the warranty would not cover pre-existing conditions and lack-of-maintenance problems only after they file a claim. Get a free home warranty quote from the companies that have been listed above before you buy the insurance policy.
Notes and Disclaimers:
The weighted average sorting uses an advanced Bayesian weighting formula, listings with just a few positive ratings won't outrank those with many high ratings and a few negatives.
This is not an extensive list of providers. Please check your local listings to find out about the coverage in your area.
Premium and deductible pricing information was taken from internet resources and may differ from current prices. Please contact the insurance provider for the latest pricing information.
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Covered System & Appliances
AHS Has Honored Claims Worth $2 Billion Since 2013
Pioneers of the Home Warranty Industry
47 years of experience
More than 1.7 million customers
Network of 15,000 contractors and 45,000 technicians