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American Residential Warranty

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Home Warranty Plan Details and Reviews for American Residential Warranty

American Residential Warranty

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888-826-8212

Rating Timeline
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
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901 Yamato Rd, 100E, Boca Raton, FL 33431 AL, AK, AZ, AR, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, WA, WV, WI, WY
888-826-8212 $402
Premium $402
Deductible $50
Effective 30 days after enrollment
NHSCA Membership No
Coverage Area Selected States Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming
Years In Business 9
Total Reviews 278
Complaint Resolution No
BBB Rating A+
Executive Profiles Steven Siccone - Vice President, Richard Kaufman - Management
No. of Employees 51-200
Headquarters Boca Raton, FL
Address 901 Yamato Rd, 100E, Boca Raton, FL 33431
Alias American Protection Plans, LLC

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888-826-8212

Other websites operated by the company: GetAHomePlan.com

Headquartered in Florida, American Residential Warranty (ARW) was started in 2009. The company claims that their primary focus has always been on providing exceptional customer service. ARW has a nationwide coverage and considers themselves industry leaders and innovators.
ARW is a partner of The Warranty Group (TWG), who are the owners of The Virginia Surety. Services of ARW are backed and administered by the TWG who have over 50 years of industry experience and a staff count of over 1,800.

ARW’s primary services are their customizable and affordable plans, 24/7 customer service facility and services from skilled and licensed contractors. As ARW is a partner of TWG, they have a massive contractor network made up of around 30,000 technicians. Quality of service provided by ARW is claimed to be top notch. The company hosts a website intended to provide their customers with basic online amenities. Users can read about their plans, make warranty purchases online and even place service requests. The website also has an elaborate and detailed FAQ section that addresses common questions of customers.

ARW offers 6 different types of warranty plans, they are as follows:

  • Platinum Premier
  • Platinum
  • Kitchen
  • Heating and cooling
  • Platinum Premier (No AC)
  • Platinum (No AC)
 The plans are priced at $525, $417, $279, $318, $417, $319 respectively. Additional coverage can be purchased for all plans by selecting items from a predefined list of add-ons.
 

Reviews & Ratings

Nashville - TN 02-01-2018
V Raddler Nashville TN
Posted On 02/01/18
Review No. 122341
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is our Second Warranty company and we have been EXTREMELY happy with them. We always tell our family and friends about them. There is never a fuss just call and they find the people who come to fix our broken home. We have had micro fixed and our Pool heater to mention just the last two. It's more than worth it.
# 122341
Linthicum - MD 02-01-2018
Dave M Linthicum MD
Posted On 02/01/18
Review No. 122340
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Heating, furnace fan motor - My experience with the company you sent out were very polite, courteous, and told us when it would be fixed and it was. I would give them a 10 with a 10 being outstanding. I would recommend American Residential Warranty to all my friends.
# 122340
Memphis - TN 01-19-2018
Sarah Memphis TN
Posted On 01/19/18
Review No. 121827
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My experience with American Residential Warranty in the past year has been delightful and affordable. Customer Service was excellent. Technicians were very helpful and knowledgeable for repairs that were needed for my home. I would recommend them to a friend.
Sarah
# 121827
Decatur - GA 01-19-2018
Ms Eleanor Shannon Clowney Decatur GA
Posted On 01/19/18
Review No. 121823
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been a customer with American Residential for many months. Have called in several claims which were promptly met and attended to. Their service is adequate, precisely, and very professional. I would easily recommend them to a family member or friend. Three of my claims were my dryer, refrigerator and sink. I received a new dryer. All new parts to my refrigerator and a very nice sink accessory. My financial status has been downgraded but I still plan to put American Warranty in my budget.
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I have been a customer with American Residential for many months. Have called in several claims which were promptly met and attended to. Their service is adequate, precisely, and very professional. I would easily recommend them to a family member or friend. Three of my claims were my dryer, refrigerator and sink. I received a new dryer. All new parts to my refrigerator and a very nice sink
... view more
# 121823
Cape Coral - FL 01-19-2018
V Stroud Cape Coral FL
Posted On 01/19/18
Review No. 121819
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is our Second Warranty company and we have been EXTREMELY happy with them. We always tell our family and friends about them. There is never a fuss just call and they find the people who come to fix our broken home. We have had micro fixed and our Pool heater to mention just the last two. It's more than worth it.
# 121819
Potomoc - MD 01-19-2018
Dale K Potomoc MD
Posted On 01/19/18
Review No. 121814
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Heating, furnace fan motor - My experience with the company you sent out were very polite, courteous, and told us when it would be fixed and it was. I would give them a 10 with a 10 being outstanding. I would recommend American Residential Warranty to all my friends.
# 121814
Piedmont - SC 01-19-2018
Ted Hunt Piedmont SC
Posted On 01/19/18
Review No. 121812
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The service man were very knowledgeable about what was happening with my heating unit. He performed test after test to determine how to repair the problem. Excellent. I hope that you continue to used qualified technicians to repair any problems in my home.
# 121812
Chicago - IL 01-19-2018
Juan Dominguez Chicago IL
Posted On 01/19/18
Review No. 121810
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The company does what they say they are supposed to do. We are pleased and it does give peace of mind. The deductible is sort of tough, but on a cost basis, it's definitely worth it in my eyes. I do like how the monthly premium can varies on what you may or may not need in regards to types of appliances needed, etc.
# 121810
NYC - NY 01-19-2018
Isaac T NYC NY
Posted On 01/19/18
Review No. 121806
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We are very happy with American Residential Warranty, since they worked fast as soon as we had a problem they made the right contact to get it fixed and have been on top of it to make sure we are satisfied.
# 121806
Pheonix - AZ 01-19-2018
Kelly Hernandez Pheonix AZ
Posted On 01/19/18
Review No. 121797
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The plumbing company Laszlos that did our repair was great. Would recommend him and will use him again. Friendly, prompt and professional. Very reasonable priced for the difference we had to pay. He explained everything in detail made sure it was working before he left.
# 121797
West Columbia - SC 01-17-2018
Edgar G West Columbia SC
Posted On 01/17/18
Review No. 121712
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The Technician that was sent to my home was great, help fix the problem immediately and even cleaned up around the area that was damaged. He was a very informative and gave us useful information in regards to our AC unit. He was able to completely fix the unit and clean up within 2 hours which was amazing.
# 121712
Mableton - GA 01-17-2018
Yvonne Lane Mableton GA
Posted On 01/17/18
Review No. 121711
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
After submitting a claim for a broken washer in mid November, and being stood up by the repair person (contractor) 4 times, I was totally frustrated (had been on the phone for over 30 minutes while at work). It was only after speaking with Mr. James ** (who was initially reached in error) did things change. Long story short... Mr. ** resolved this problem way beyond my expectations. He went well beyond his job description (I'm sure) to get the resolution I had been trying to get since mid November. Thank you Mr. ** for your dedication to your customers!! Everyone could learn a thing or two from you!!!
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After submitting a claim for a broken washer in mid November, and being stood up by the repair person (contractor) 4 times, I was totally frustrated (had been on the phone for over 30 minutes while at work). It was only after speaking with Mr. James ** (who was initially reached in error) did things change. Long story short... Mr. ** resolved this problem way beyond my expectations. He went
... view more
# 121711
Destin - FL 01-17-2018
Michael S Destin FL
Posted On 01/17/18
Review No. 121710
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been with ARW aka (American Residential Warranty) for several years, now. They have responded promptly to a few of my claims. So, I have had great experiences with them. I have recommended them to my friends. My latest experience was my washer. It was not working properly. They found a capable tech to come out and fix it.
# 121710
Charlotte - NC 01-17-2018
Willie and Roslyn Livingston Charlotte NC
Posted On 01/17/18
Review No. 121703
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Every time we call we get great service. The techs are super. Customer service reps like Grant are super and very professional. Wonderful product. Great Service. Good Representatives. Great Price. I would be more than happy to recommend 1000 friends or more.
# 121703
Jackson - MS 01-17-2018
Bessie Jackson MS
Posted On 01/17/18
Review No. 121697
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I were very please with the service that were provide on my stove. The repairman very caring and order the part ASAP. He call to see what will be a good time for me so he could repair my stove but anytime were good for him so call him when I get home.
# 121697
Las Vegas - NV 01-17-2018
Paul C Las Vegas NV
Posted On 01/17/18
Review No. 121696
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I really like my American Residential Warranty program. In the last few years they have saved me a lot of money on home repairs. Their service is fast and always done correctly on the first visit. I also like the ease with which my appointments are made, just one easy phone call.
# 121696
Kettering - OH 01-17-2018
Valerie Valdez Kettering OH
Posted On 01/17/18
Review No. 121695
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Our over-the-range microwave had to be replaced and I completely forgot about our warranty. Thanks to them calling to offer electronics coverage, I was able to get reimbursed for our microwave. The whole process took less than twenty-four hours and a check was in the mail! Thank you!
# 121695
Monticello - MS 01-16-2018
Victor Sullivan Monticello MS
Posted On 01/16/18
Review No. 121653
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My experience was a very Good. They were very professional with taking care of my problem. The servlce men came out and did a great job. They did it in a reasonable amount of time. There was a follow up from American Residential Warranty. Great!
# 121653
Detroit - MI 01-16-2018
Gary Poplar Detroit MI
Posted On 01/16/18
Review No. 121644
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Just advising that I have had nothing but good experience with the service. When I call customer service to make a claim they are always pleasant in handling what I need. If it’s something I need to know they always respond in a caring response. I always tell friends...
# 121644
Port Deposit - MD 01-16-2018
Richard Thayer Port Deposit MD
Posted On 01/16/18
Review No. 121637
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
ARW is unlike any of the other appliance warranty firms that I have worked with. They assist me in getting my appliances repaired and fully deliver on their promise to compensate me for charges. All the other firms find ways to avoid payment!
# 121637
Oviedo - FL 01-16-2018
CindyS Oviedo FL
Posted On 01/16/18
Review No. 121634
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The repairman was very friendly and polite. He asked for the fee up front and warned me of any chances of additional charges. So we were on the same page at all times. He explained things and completed the job above and beyond.
# 121634
Orlando - FL 01-16-2018
Heidi N Orlando FL
Posted On 01/16/18
Review No. 121628
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
"I was upset due to our heating system went out on the weekend and they didn't have a service person available and was advised a person will call us back later that afternoon. Per website it show they're open 24/7 and you get a answering service person. The agent didn't seem very knowledgeable and confident in what she was telling us. This is our first time dealing with this company. I thought we were being scammed with this monthly fee $97 plus a monthly.

We contacted them Monday and spoke to a agent at the corporate office and she was helpful. She transferred us to this awesome agent Rose **. She was the most helpful and restore my faith in their company. She also advised that there is a state plan call Weatherization Assistance Program (WAP) enables low-income families to reduce their energy bills by making their homes more energy efficient. Funds are used to improve the energy performance of dwellings families in need, using the most advanced technologies and testing procedures available in the housing industry that could give us additional help and with a 76 year old mother and I am disabled this could help us greatly. I am now satisfied and would advise friends and family to get this service warranty. It didn't pay fully for the replacement of the A/C heating unit but, was given $1000.00 toward the repairs."
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"I was upset due to our heating system went out on the weekend and they didn't have a service person available and was advised a person will call us back later that afternoon. Per website it show they're open 24/7 and you get a answering service person. The agent didn't seem very knowledgeable and confident in what she was telling us. This is our first time dealing with this company. I thought
... view more
# 121628
Memphis - TN 01-16-2018
Joyce Hunter Memphis TN
Posted On 01/16/18
Review No. 121626
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This service was recommended to me by friend in Texas and it has provided me with just what I've needed. When there was a problem recently with my water bill being so high the young man who came out found the problem very quickly. He was professional and knowledgeable.
# 121626
Mitchellville - MD 01-16-2018
Turnetta C Mitchellville MD
Posted On 01/16/18
Review No. 121625
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I would highly recommend to others. The service provided has been outstanding. All issues were resolved in a timely fashion. The contractors used were polite and very professional. The repairs needed were handled with 100 percent satisfaction. I would recommend this warranty service to family and friends.
# 121625
Hot Springs - SD 01-16-2018
Daniella Rose Hot Springs SD
Posted On 01/16/18
Review No. 121624
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The ARW company is quick to respond to the initial request. Now that I know how the service works I can work with the system. Initially I did not understand there was a $50 deduction for each service. So I got confused over the reimbursement method. Now that I know I have to send the bill into ARW I only have to wait for the repair company to send me a bill. I appreciate ARW!
# 121624
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