America’s Preferred Home Warranty-APHW

Home Warranty Plan Details and Reviews for America’s Preferred Home Warranty-APHW

America’s Preferred Home Warranty-APHW
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.6 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Total Reviews: 249
Total Quotes : 0
Premium $499
Deductible $50, $100, $125
Effective Closing or 30 days from...
Years In Business 18
BBB Rating A+
Complaint Resolution Y
Offers Online Claims Y
Coverage Area Alaska, Alabama, Arizona, Arkansas, Colorado, Dist of Columbia, Delaware, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, Ohio, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, West Virginia, Oregon, Maryland

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America's Preferred Home Warranty (APHW) offers homeowners the opportunity to choose their own contractor for covered repairs. They provide coverage on a wide variety of items, including furnace and air conditioning units, with several pricing options based on deductible amount.  

APHW has been in business since 1999, is a Christian-based organization and one of the fastest growing home warranty companies in the country.

APHW offers warranty products with unique features. The freedom of choice is available with every warranty plan and allows customers to select a contractor of their choice. They have a 24/7 customer service facility that can be contacted when any issues arises. APHW also offers a lot of perks for real estate agents. Plans provided by APHW offer legal protection, seller’s coverage and foreclosed and repossessed home coverage.

To make use of the online services offered by APHW, customers can simply visit their official website, www.APHW.com. Homeowners can use the website to read about their services, purchase warranty plans, place service requests and even renew their plans. Realtors can use a new real estate portal to record any and all transactions.

The company offers Buyers and Sellers plans.

Buyer Plan provides coverage for 24 items, with optional upgrade to cover 13 more items

Seller Plan has more coverage as compared to the latter. However, both plans provide the option for extending the coverage by purchasing additional items.

APHW does not place an age restriction or square footage limit on homes, nor do they mandate a home inspection prior to signing the deal. Service call fee charged is $75 for both plans.

Reviews & Ratings

Suwanee - GA 07-22-2016
Mo Sanford , Suwanee GA
Posted On 07/22/16
Review No. 103888
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
America'S Preferred Home Warranty is simply awesome! I cannot recommend them enough. This company actually allows the consumer the option of picking their own contractor when issues arise. Imagine, the consumer actually have some control in this process... unheard of! IT'S GREAT!

Look... when something goes wrong, and sooner of later it will, it is almost always a tense situation and having the option to pick your own contractor or vendor is BIG!

Our area manager for this company was great...very responsive AND got us to the right people to make a bad situation good again.

I found their warranty to be EXTREMELY competitive on pricing and having some control on who to call when something breaks down was great! OR I can have America' Preferred Home Warranty handle it too.

Just a great company, with a great product and even better service!

IF YOU NEED A HOME WARRANTY, talk with these folks and decide for yourself. I think you will be glad you did.... I am.

Thanks! You guys rock! 5 STARS ALL THE WAY AROUND FROM ME.

Mo view less
America'S Preferred Home Warranty is simply awesome! I cannot recommend them enough. This company actually allows the consumer the option of picking their own contractor when issues arise. Imagine, the consumer actually have some control in this process... unheard of! IT'S GREAT!

Look... when something goes wrong, and sooner of later it will, it is almost always a tense
... view more
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# 103888
Commerce - GA 07-22-2016
Robert White/R&D Realty , Commerce GA
Posted On 07/22/16
Review No. 103874
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a Realtor we love partnering with APHW
Great customer service
They allow our clients to select their own contractors
Easy contract setup
Great customer support
Helps us sell more home with confidence
Affordable
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# 103874
Hinesville - GA 07-21-2016
Aaron Duncan , Hinesville GA
Posted On 07/21/16
Review No. 103854
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
APHW has consistently delivered excellent service to our home buyers and sellers. Our clients appreciate the option to chose their own local contractor and the 24 hour customer service support is top notch. APHW is our trusted go-to source for home warranties.
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# 103854
Snellville - GA 07-21-2016
Steven Betolatti , Snellville GA
Posted On 07/21/16
Review No. 103852
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is the ONLY home warranty I would ever recommend since it offers the ability to hire your own contractors! No more waiting around for the warranty company to "find" parts or "contractors". What an amazing experience!
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# 103852
Winder - GA 07-21-2016
David Steele , Winder GA
Posted On 07/21/16
Review No. 103851
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This company allows you to pick your own contractor to repair the damage, and they have great customer service!
I have seen all the warranty companies, and APHW is by far the best!
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# 103851
Hot Springs - AR 07-21-2016
Ronnie Allison , Hot Springs AR
Posted On 07/21/16
Review No. 103835
3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Repair Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Overall Rating:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
As a Realtor many of my clients purchase home warranties. When I purchased my home in Oct 2015 the seller purchased a home warranty for my house. Shortly after we closed I received a call from Americas Preferred and a lady was trying to up sell me on additional coverage. As she explained to me the numerous add ons it occurred to me either one of two things was happening. Either the warranty didn't cover many basic items or she was trying to sell me double coverage. When the call was complete it left me feeling very irritated with very little confidence in the product purchased. Additionally, I sold a very good friend of mine a home and bought him a warranty. A month or so after the purchase he had air conditioning issues that resulted from low freon. The warranty didn't cover the freon or additional issues he had due to the issue. Your in business to make money.... I get that! I am too! I think there could be a few things adjusted to instill higher confidence in your product. On a positive note, our local rep is awesome and very attentive. She always returns phone calls and is enthusiastic when helping find solutions to issues. I also absolutely love the .pdf order form. It saves a ton of time and allows me to quickly check ordering the warranty off my to-do list quickly. view less
As a Realtor many of my clients purchase home warranties. When I purchased my home in Oct 2015 the seller purchased a home warranty for my house. Shortly after we closed I received a call from Americas Preferred and a lady was trying to up sell me on additional coverage. As she explained to me the numerous add ons it occurred to me either one of two things was happening. Either the
... view more
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# 103835
Chatfield - MN 07-21-2016
Tim Danielson , Chatfield MN
Posted On 07/21/16
Review No. 103834
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have worked with Tim Dalby on a couple of issues and he has been very willing to get the issues fixed. He looks out for both the clients and realtors. Tim wants both parties to be happy and it shows with his follow up. Tim is a excellent team player.

Thank you,
Tim Danielson
Elcor Realty of Rochester, Inc.
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# 103834
Fort Wayne - IN 07-21-2016
Angie Smiley , Fort Wayne IN
Posted On 07/21/16
Review No. 103833
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I almost always add this home warranty to all of my deals as a precaution for my clients and I am thankful I do, because almost all of my clients have had to use it within the first year and have had no issues with coverage. Thank you for providing such an affordable option to help protect my clients.
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# 103833
Loganville - GA 07-21-2016
Algin Realty , Loganville GA
Posted On 07/21/16
Review No. 103829
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We send all of our customers to america's preferred home warranty because they can choose their own repair companies without having to wait forever on someone to come from the standard warranty companies. This creates great local business referrals. Our customers enjoy the immediate professional service they get and that someone is always there to take their call and help them without being put on hold or transferred throughout the company like other warranty companies. Claims are handled promptly and professionally....and no wait time...We love them!!! view less
We send all of our customers to america's preferred home warranty because they can choose their own repair companies without having to wait forever on someone to come from the standard warranty companies. This creates great local business referrals. Our customers enjoy the immediate professional service they get and that someone is always there to take their call and help them without being
... view more
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# 103829
Carthage - MS 07-20-2016
Timmy Lathem , Carthage MS
Posted On 07/20/16
Review No. 103783
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great coverage and service. Being in the real estate business, I always recommend America's Preferred Home Warranty. Such assurance for both the seller or the buyer.
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# 103783
Burton - OH 07-20-2016
Ann Blair , Burton OH
Posted On 07/20/16
Review No. 103762
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This was a great experience as a homeowner as well as a Real Estate Agent that promotes Americas Preferred Home Warranty. We bought our home and within a month our air conditioner went.. using APHW was easy and fast.
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# 103762
Mentor - OH 07-20-2016
Michael Monaco , Mentor OH
Posted On 07/20/16
Review No. 103758
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
APHW is the best home warranty company out there. They cover a lot more items than your typical warranty company. The ease of picking out my own contractor who I trust is very important to me. The customer support is very helpful and if I have any questions about certain items, they are there with answers. Great company.
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# 103758
Southern Pines - NC 07-19-2016
Blake Webb , Southern Pines NC
Posted On 07/19/16
Review No. 103727
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Ability to choose your own contractor, easy website navigation, excellent customer service, and responsiveness are but a few of the great characteristics that make America's Home Warranty such a pleasure to work with!
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# 103727
Southern Pines - NC 07-19-2016
Tammy Lyne , Southern Pines NC
Posted On 07/19/16
Review No. 103725
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been very pleased with APHW for many reasons: simplicity and ease of their system for ordering warranties, responsiveness to questions, etc. My clients love that they can call their own contractor. The additional coverage for E & O deductibles for agents is also great.
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# 103725
Southern Pines - NC 07-19-2016
Cheryl DeNoble , Southern Pines NC
Posted On 07/19/16
Review No. 103709
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I am loving APHW. The sellers coverage is great, and my listing clients can't believe they have coverage without spending a penny up front. It is helpful with negotiations to have the home warranty already in place, and the informative brochures already in the home for prospective buyers to take. Not one complaint so far, when service is needed. Thank you!
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# 103709
Pinehurst - NC 07-19-2016
Bob Koechlin , Pinehurst NC
Posted On 07/19/16
Review No. 103708
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My experience with Americas Home Warrenty and Trevor has been overwhelming positive. Any questions were quickly answered and addressed. I particularly appreciate the ability of homeowers to choose their own repairmen, and the ability to track, save and easily access any transactions on the AHW website.
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# 103708
STOW - OH 07-18-2016
DIANA CURFMAN , STOW OH
Posted On 07/18/16
Review No. 103656
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been very pleased with the service my customers get from APHW. In the past I hesitated to encourage people to offer any HW but now I encourage it with every listing and the sellers usually agree.
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# 103656
Navaarre - OH 07-18-2016
Beth Dibeoll , Navaarre OH
Posted On 07/18/16
Review No. 103641
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
APHW gives outstanding service to it's clientele. I love that they are competitively priced and offer a wide range of repair services. I always get a response quickly when I have a question. It is impressive that I receive a postcard when one of my clients have used the service. It is nice to be able to contact them and follow up with a positive conversation. I recommend APHW to all of my clients, whether buying or selling. view less
APHW gives outstanding service to it's clientele. I love that they are competitively priced and offer a wide range of repair services. I always get a response quickly when I have a question. It is impressive that I receive a postcard when one of my clients have used the service. It is nice to be able to contact them and follow up with a positive conversation. I recommend APHW to all of my
... view more
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# 103641
Stow - OH 07-18-2016
Cheryl Lantry , Stow OH
Posted On 07/18/16
Review No. 103639
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Excellent customer service. As a realtor, I always recommend APHW to all my customers & clients.
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# 103639
Stow - OH 07-18-2016
Leslie Corrigan , Stow OH
Posted On 07/18/16
Review No. 103638
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As an agent, I appreciate having a relationship with such a professional home warranty company such as America's Preferred Home Warranty Company. I will typically have every seller purchase a warranty as they list to protect them while on the market and to also give them an edge on the market. I appreciate the customer service as well. Thanks for all you do.
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# 103638
Chesterland - OH 07-18-2016
Donna Toth , Chesterland OH
Posted On 07/18/16
Review No. 103633
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Every time my clients have a claim, it is simple, quick, and secure. They love this company. We recommend every Buyer ask for a home warranty in their purchase. Donna
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# 103633
Concord - OH 07-16-2016
Vickie Masar , Concord OH
Posted On 07/16/16
Review No. 103592
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I've been recommending America's Preferred Home Warranty for a year and a half and have had no complaints from any of my clients. I know claims have been made as I do get notifications, however, I don't have to get involved. Matt McQuerry is Great to work with and has helped me find my way when completing paperwork or applications on line.
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# 103592
Fairlawn - OH 07-16-2016
Nancy Lorenzo , Fairlawn OH
Posted On 07/16/16
Review No. 103580
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Matt McQuerry is an outstanding rep. He is very professional and is very prompt in servicing my clients needs as well as my own. I will continue to promote this warranty company in the future.
Thank you,
Nancy
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# 103580
Beachwood - OH 07-15-2016
Susan Loparo , Beachwood OH
Posted On 07/15/16
Review No. 103529
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a realtor i know there are lots of good warranty companies but thanks to our rep, Matt McQuerry we know that America's preferred is the best. Matt is amazing with communication and let's us feel that he is always there for us, which he is! This company is very service oriented & that is what it is all about!
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# 103529
Solon - OH 07-14-2016
Kathleen Bergansky , Solon OH
Posted On 07/14/16
Review No. 103486
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
As a Realtor, I feel confident in America's Preferred when offering home warranties to my clients as a listing and selling agent. Their marketing materials, such as the door hangers, are a great piece I use to promote the company and also to generate listings for myself by offering a free home warranty.
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# 103486

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