Blue Ribbon Home Warranty Review 2024

I am very happy with Blue Ribbon. I use them on my home, and several rentals. No, they don\'t cover everything, and there are limits to what they pay. But, in general, they find the service professional, who is generally very good. The vendors they use show up, are licensed, and know what they are doing. They are upfront on what they cover, easy to work with, and trustworthy. I like the piece of mind they offer!

The are very good never have any problems with highly recommended when you call they send a repair person out right away

Blue Ribbon Home Warranty has been a company I\'ve been familiar with in Colorado since the late 1990\'s. We have used them for years in our most recent home purchase which was seven years ago today. In that time, the home was nearing nine years old. Over the next few years, one by one the major appliances were dying out because of planned obsoletion kicking in and wearing out. So far we\'ve replaced the washer, dryer, dishwasher, refrigerator, garbage disposal, microwave oven, gas range stove and oven and water heater. We\'ve had a water pipe leak that caused a flood. All items we opted to replace because of their age. I replaced so many things one of those years, I thought they\'d dump us as customers for sure. Not so. They continue to provide service and were fair with the replacement costs. We usually opted for better quality items so there was an added out of pocket expense required by us. Because our time is extremely valuable, we couldn\'t see replacing the water heater that may only last 3 years from builder\'s grade entry level Home Depot water heater, when we could spend more on a 10-year tank with a spinning platter to shake off any sediment from our municipal (city) water source. My only gripe is how ancient they run their internal business accounting operations. They need to allow a customer to renew and if needed agree to a new contract online and if the rates increase send out in the mail the increase letter a month ahead of renewal like the cable company does. I should not in this age have to fill out a form by hand with my credit card information and line to print it on about the height of this lower case font sized print EVERY YEAR. Plus there\'s not enough length to complete billing information on the paper form. All of this can be done and has been done by e-commerce for decades with a 128-256 bit encrypted web page shopping cart. Response time is usually a couple of days out and once they arrive and diagnose the issue, if we elect to have something warranty repaired, it can take 2-3 weeks for the part to arrive because there\'s no such thing as local repair parts inventory. This is no fault of the warranty company or the contractors. The contractors they send are all great. Once time I referred a co-worker to them. I called the company last Spring 2019 and provided the contact information of the referral. Rather than simply calling the referral directly to answer any questions and enroll them, they made ME jump through hoops by calling them back because they left me a message instead. Then because the rep never provided his name in the voicemail, they told me they don\'t know who called me to leave a message. This is frustrating that they do not have CMS data program to document a case or even a customer\'s contact. So I just told my co-worker to call them directly and said the heck with the effort to get a free month\'s referral fee. This is just a simple case of old school management style that refuses to enter the new millenium. So if you can get past those frustrating internal management operation issues, I would still recommend them. The rates do tend to climb over the years and mine have nearly doubled in the last seven years for the same identical plan from $25.00 to $42.00 per month. But in the end, I know I can sleep at night because they will take care of the claim, regardless of how hard they run their internal operations for their business.

Absolutely hands-down the best experience I’ve ever had with pretty much any company. Their responsive courteous and everyone they have sent out has been fantastic. I bought a house that was a little rougher than I have been a rental and have been through some beating up. My real estate agent recommended them and I am so happy . Never have I seen such amazing customer service. This company goes above and beyond and is just truly a joy. Unfortunately I’m living out of state and I can’t have Blue Ribbon on my new house. Buying warrantee is the best thing you can do for your house and your sanity. Thank you Blue Ribbon team!!!! ??????

I have renewed my warranty in November and they are extremely friendly and helpful. Last year I had a dishwasher and plumbing issue and had service twice, always with prompt and friendly service and I only paid my deductable. My heater did not work, I called it in and within 1 hour christy from the service company reliable heating and cooling called me. That evening they sent over Nick and he did a great job. Fast and friendly. I can only highly recommend blue Ribbon, I have had nothing but positive experiences with them and will definitely renew November 2018 again. I absolutely am greatful for the peace of mind being covered has given me, being a single mom anything breaking down is quite intimidating and now I don\'t have to worry. Thank you for your great service.

Buying a house a stressful enough but Blue Ribbon made it a little easier. She stayed in contact with me, went over what I was concerned about and went above and beyond for us to get our dream home. I would recommend Blue Ribbon to anyone buying their home. Thank you Blue Ribbon for making buying a house a little less stressful. I can not thank you enough!!!