Choice Home Warranty

Home Warranty Plan Details and Reviews for Choice Home Warranty

Choice Home Warranty

Call Now for a Quote
877-758-4545

Rating Timeline
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
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1090 King Georges Post Rd, Edison, NJ 08837 AL, AK, AZ, AR, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, VT, VA, WV, WI, WY
877-758-4545 $370 - $450
Premium $370 - $450
Deductible $60
Effective 30 days after enrollment
NHSCA Membership No
Coverage Area Selected States Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Dist of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin,
Years In Business 9
Total Reviews 3257
Complaint Resolution Yes
BBB Rating B-
Executive Profiles Victor Mandalawi - Founder & President, Charlie Dillon - Vice President, Marla Ramirez - COO, Jahmal Adams - Director
No. of Employees 51-200
Headquarters Edison, NJ
Address 1090 King Georges Post Rd, Edison, NJ 08837
Alias Choice, Home Warranty Administrators

Write an honest review now !

Get a Home Warranty Quote to Protect Your Appliances

Call Now for a Quote
877-758-4545

Choice Home Warranty (CHW) provides comprehensive home protection plans that repair and replace well maintained household appliances and systems. CHW says that when you purchase a warranty with them, you will be working with a knowledgeable and dedicated team which will resolve your issue swiftly.

The only thing a policyholder has to do when an appliance breaks down, is to call CHW and pay a nominal service fee. The company also caters to the needs for real estate professionals and take pride in the fact that homes clubbed with a CHW warranty, sells faster than a home sold without a warranty.
 

The company maintains a well equipped website that one can refer to in case any information regarding the company is needed. Claims can be submitted through this website which also has an FAQ section should you need to clarify doubts. All important contact numbers are available on site along with details about the company and their services. 

CHW has several services to offer their customers. The company maintains a 24/7 customer care facility that can take complaints  anytime. CHW also offers budget protection on unexpected repair bills. The company maintains a network of skilled and licensed service contractors who will visit your home as and when you report an issue.

Choice home warranty has a host of warranty products to offer homeowners, home sellers and real estate professionals. Warranties from CHW are transferable and are said to add value to the property at the time of sale.

Reviews & Ratings

Caldwell - ID 09-12-2017
Susan Caldwell ID
Posted On 09/12/17
Review No. 115978
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service was great - unfortunately our AC went out on a holiday weekend and we could not get service until the day after Labor Day - all when well the service tech was here the day after at 9:30AM - and my AC was repaired - thank you :)
# 115978
Crystal Lake - IL 09-12-2017
HAYWARD ROY Crystal Lake IL
Posted On 09/12/17
Review No. 115977
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Don't trust these guys. If you make a claim they give you the run around. I paid their guy to come out. He told them my pool pump needed to be replaced and they found a loop hole. I paid another guy to inspect it and they tried to deny it again. After spending hours arguing with them and refusing low offers the claim was looked at my someone else in the company and honored. They just try to wear you down until you give up or take a lowball offer. view less
Don't trust these guys. If you make a claim they give you the run around. I paid their guy to come out. He told them my pool pump needed to be replaced and they found a loop hole. I paid another guy to inspect it and they tried to deny it again. After spending hours arguing with them and refusing low offers the claim was looked at my someone else in the company and honored. They just try to
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# 115977
Raleigh - NC 09-11-2017
Jenna Raleigh NC
Posted On 09/11/17
Review No. 115973
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Incredibly quick turnaround time for the plumbing issue I was experiencing. Nice to not have to wait days for a call back or to schedule an appointment! Was fixed by that afternoon.
# 115973
Lake Havasu City - AZ 09-11-2017
Steve Paules Lake Havasu City AZ
Posted On 09/11/17
Review No. 115970
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Contract # 500554088, Repair Order # 64087798 - A tech from Amici Pool Supply/Repair arrived the day after service was requested on our pool/spa heater, and had it fixed within an hour. The heater needed a part which the tech had in stock in his truck.
# 115970
LAS VEGAS - NV 09-11-2017
RICHARD AKER LAS VEGAS NV
Posted On 09/11/17
Review No. 115963
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My Air conditioning went out Friday afternoon, outside temp 106. Choice could not get anyone out here till late Sunday or Monday. They gave me the option of getting my own tech out the next day. They sent me reimbursement forms and I got my repair Saturday 10am.
# 115963
Bowie - MD 09-11-2017
Harvey Lesley Campbell Bowie MD
Posted On 09/11/17
Review No. 115959
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Had our home warranty for over a year and this is the first time we have needed it - toilet backed up due to a blockage and overflowed on Saturday morning around 11am - called Choice Home Warranty and a plumber assigned by 12.19pm - plumber was there by 3.30pm and problem fixed by 4.30pm! Great service!
# 115959
Beaumont - TX 09-11-2017
James Broadway Beaumont TX
Posted On 09/11/17
Review No. 115951
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
A month after I had been with Choice, my air conditioner went out. This was in August in Texas. I called in and was promptly connected to a service representative. Choice sent out a repairman the next day who promptly fixed the problem. I had been with another home warranty company and I always had to wait on hold for 20-30 minutes to speak to someone. It would be days before they would send someone out and this person was usually incompetent. I'm very pleased with Choice. view less
A month after I had been with Choice, my air conditioner went out. This was in August in Texas. I called in and was promptly connected to a service representative. Choice sent out a repairman the next day who promptly fixed the problem. I had been with another home warranty company and I always had to wait on hold for 20-30 minutes to speak to someone. It would be days before they would
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# 115951
Las Vegas - NV 09-11-2017
Dena Shapiro Las Vegas NV
Posted On 09/11/17
Review No. 115939
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
CHW has ALWAYS given excellent customer service. Unfortunately, the pool contractor who was assigned to my claim was the worst. They claimed to have replaced the pool motor & pump line. However, after 3 hrs of running water into the pool to fill it up to the top tile, I ran the pool pump from 5p to 8a & the pool water was right back to a 6 tile drop & water was leaking from under the heater just like the original leak. Therefore, I don't think SO CLEAN LLC ever touched the motor & pipe line. And to add to this whole inconvenience of a repair issue, SO CLEAN LLC took my $100 check. I'm livid & appalled @ SO CLEAN LLC trying to rob me & CHW of a company's reputation & money & an individual's time & money. view less
CHW has ALWAYS given excellent customer service. Unfortunately, the pool contractor who was assigned to my claim was the worst. They claimed to have replaced the pool motor & pump line. However, after 3 hrs of running water into the pool to fill it up to the top tile, I ran the pool pump from 5p to 8a & the pool water was right back to a 6 tile drop & water was leaking from under the heater
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# 115939
denham springs - LA 09-11-2017
stephen and danette brunet denham springs LA
Posted On 09/11/17
Review No. 115937
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This is our first time using our Choice Home Warranty and we couldn't be happier. Our A/C stopped working all of a sudden and we were able to make a claim and get the problem corrected the same day. No hassles. The entire claims process was quick and smooth.
# 115937
Prescott Valley - AZ 09-10-2017
Jo Ann Shaffer Prescott Valley AZ
Posted On 09/10/17
Review No. 115935
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The technician called promptly and worked with me to come at a date and time that worked with my schedule. He showed up when he said he would. He was polite, courteous and knowledgeable. He answered all of my questions. I am very satisfied with this service
# 115935
Marvin - NC 09-10-2017
S Kashyap Marvin NC
Posted On 09/10/17
Review No. 115930
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Very quick response. Technician was knowledgeable and very professional. Would recommend service to anyone looking for home warranty.
# 115930
Pensacola - FL 09-10-2017
Rosemarie Pensacola FL
Posted On 09/10/17
Review No. 115928
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My upstairs ac quit working. They had a repairman out the same day. Wonderful service.
# 115928
Roseburg - OR 09-10-2017
Michael Smith Roseburg OR
Posted On 09/10/17
Review No. 115925
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Choice Home Warranty was extremely fast and professional at finding and scheduling repairs I requested. So far I am very happy with their service
# 115925
Acworth - GA 09-09-2017
Ben Mancuso Acworth GA
Posted On 09/09/17
Review No. 115917
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I called CHW to request a plumber for a leaking toilet. The first Tech Co. and I were not able to agree on a date to come to my home. So CHW set up the repair with a new Tech Co. and this time the schedules worked. Customer support was great in setting up a new Tech Co. The new Tech Co. came out right on schedule and fixed the toilet leak in less than an hour. I am 100% pleased with the CHW, and the Tech Co. that fixed my issue. I would recommend CHW to anyone who wants a hassle free Home Warranty Company. view less
I called CHW to request a plumber for a leaking toilet. The first Tech Co. and I were not able to agree on a date to come to my home. So CHW set up the repair with a new Tech Co. and this time the schedules worked. Customer support was great in setting up a new Tech Co. The new Tech Co. came out right on schedule and fixed the toilet leak in less than an hour. I am 100% pleased with the
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# 115917
Las Vegas - NV 09-08-2017
Armin Langenegger Las Vegas NV
Posted On 09/08/17
Review No. 115886
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Have a cracked toilet tank, spent $45 for a plumbing company to say in 1 minute "Yep, it's cracked" and then have CHW deny claim (even though toilet tank is covered) because "porcelain" cracks were NOT covered. Apparently the coverage referred to is the $20 or so guts of the tank, not the tank itself. What a rip off. Highly recommend people stay away from CHW (also trading as (HWA). I will never renew with this company and they have just lost a customer. Will ask for refund of remaining coverage $$ and go elsewhere. view less
Have a cracked toilet tank, spent $45 for a plumbing company to say in 1 minute "Yep, it's cracked" and then have CHW deny claim (even though toilet tank is covered) because "porcelain" cracks were NOT covered. Apparently the coverage referred to is the $20 or so guts of the tank, not the tank itself. What a rip off. Highly recommend people stay away from CHW (also trading as (HWA). I will
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# 115886
Douglasville - GA 09-07-2017
Agnes Wright Douglasville GA
Posted On 09/07/17
Review No. 115835
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My air conditioner when on the blink doing the worst heat experience in July and as soon as I called 10 minutes later the repair person called and made an appointment for me the next day. He was on time for his 2 hour window. I will definitely use them again.
# 115835
Rock Hill - SC 09-07-2017
John W Wentz Rock Hill SC
Posted On 09/07/17
Review No. 115778
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Quick response to our needs. 24 Hour Air initially said they couldn't come until the next day but worked us in that afternoon. Very responsive and excellent work on their part. Found the problem and repaired with parts on their truck. Would recommend them to my friends.
# 115778
Windermere - FL 09-07-2017
Gaby Windermere FL
Posted On 09/07/17
Review No. 115773
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Excellent fast service with total professionalism even during preparation for the hurricane.
# 115773
Pinecrest - FL 09-06-2017
Bay Elliott Pinecrest FL
Posted On 09/06/17
Review No. 115769
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Warning re Choice Home Warranty
Three months ago I bought the premium home warranty package from Choice Home Warranty. Two months after purchase one of my Air Conditioning units it wasn’t cooling as well as it should and a service tech recommended replacing the unit rather than repairing. Choice Home Warranty refused to cover anything related to that AC. Post receiving their refusal, I called two of the AC service companies providing service for Choice Home Warranty and both told me that in all the years that they have been doing work for Choice Home Warranty, they have NEVER seen Choice Home Warranty replace even one unit. I felt defrauded and called Choice Home Warranty cancelling my account and eventually they agreed to give me a full refund within 7 days. We are now 17 days and they haven’t done so yet. I filed a chargeback with the card company and replaced the AC unit on my own.
If you are ever looking for a home warranty service provider, I would strongly urge you NOT to consider Choice Home Warranty.
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Warning re Choice Home Warranty
Three months ago I bought the premium home warranty package from Choice Home Warranty. Two months after purchase one of my Air Conditioning units it wasn’t cooling as well as it should and a service tech recommended replacing the unit rather than repairing. Choice Home Warranty refused to cover anything related to that AC. Post receiving their refusal,
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# 115769
winter haven - FL 09-06-2017
Angie Campana winter haven FL
Posted On 09/06/17
Review No. 115761
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Been a Choice customer for 2 years now and always a pleasure. Our ceiling fan went out in livingroom. We called Choice they had someone out the next day and fixed within the hour. Thanks Choice.... Great customer service.
# 115761
Cumming - GA 09-06-2017
Dianne Dohoney Cumming GA
Posted On 09/06/17
Review No. 115750
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had two service calls this past week. One was for plumbing and the other was a repair for my dishwasher. Timely response to my request, promptness of technicians and professional workmanship. I have recommended this warranty to neighbors, friends and co-workers.
# 115750
Houston - TX 09-06-2017
Barbara Davis Houston TX
Posted On 09/06/17
Review No. 115745
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Trying to prepare for a family celebration and of course woke up to water on the kitchen floor. I called Choice immediately and thought I'd get a lot of excuses because of the hurricane but within 30 minutes I got a call with the plumber referral. I called them immediately and they said they would be here within the hour. ADL Plumbing was good for their word. They arrived on time, replaced the offending garbage disposal and were on their way within an hour. You can't ask for more than that. Thank YOU Choice. view less
Trying to prepare for a family celebration and of course woke up to water on the kitchen floor. I called Choice immediately and thought I'd get a lot of excuses because of the hurricane but within 30 minutes I got a call with the plumber referral. I called them immediately and they said they would be here within the hour. ADL Plumbing was good for their word. They arrived on time, replaced
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# 115745
Laurel - MD 09-06-2017
Joy Williams Laurel MD
Posted On 09/06/17
Review No. 115738
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Easy to speak with a representative over the phone if I had any questions about a claim or business. Very easy to submit a claim online. I was concerned with a technician who wasn't returning my calls and CHW was able to give me another technician less than 24 hours. Truly happy with CHW.
# 115738
Bluffton - SC 09-06-2017
Virginia Quill Bluffton SC
Posted On 09/06/17
Review No. 115733
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Stove not working properly. Called Choice and within hours had the name and phone number of repair service. Because it was a holiday weekend, technician came first thing day after holiday. Part had to be ordered. Quick and easy response time
# 115733
Bedford - TX 09-01-2017
Jesse ODell Bedford TX
Posted On 09/01/17
Review No. 115700
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Very quick response. Tech was great and very professional. Would recommend service to anyone looking for home warranty.
# 115700

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