Users on the company's website can read about plans and also make purchases. At the current time online claims management is not a feature of the company's website.
The company is active on social media, maintaining a dedicated Facebook page where customers and shoppers can interact with the company.
Community Home Plans offers several different plans to its customers. Coverage begins 30 days after the purchase of a new contract.
Their basic plan starts as low as $18 per month. This plan include HVAC as well as many other common items.
The company offers plans which exclude service call fees. This is an attractive feature for customers who only want to cover items which are usually inexpensive to repair, such as dishwashers, microwaves etc. In some other cases a service call fee might be so expensive that it covers most of the cost of the technician's visit and labor charges. The no service call fee feature may also be very appealing to investors who own multiple properties and do not want their renters to be faced with a demand for a service call fee at the time they meet with technicians.
In addition to the Basic plan, Community Home Plans also offers Silver and Gold plans.
Aside from traditional home warranty plans, CHP also offers electronic coverage and septic tank coverage.