Globe Home Warranty

Home Warranty Plan Details and Reviews for Globe Home Warranty

Globe Home Warranty
Customer Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Service Timeliness 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Repair Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Overall Rating3.4 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating

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AZ, CO, CT, DE, FL, GA, IL, IN, KS, MD, MI, MO, NV, NJ, NM, OH, PA, TN, TX, UT, WV
888-351-0908 $369 - $459
Premium $369 - $459
Deductible $50
Effective 30 days after enrollment
Total Reviews 197
Years In Business 18
BBB Rating A
Complaint Resolution N
Offers Online Claims Y
Coverage Area Selected States Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Michigan, Missouri, Nevada, New Jersey, New Mexico, Ohio, Pennsylvania, Tennessee, Texas, Utah, West Virginia

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 888-351-0908

General Home Warranty (GHW) claims that they create warranty plans that allow homeowners to save money on all kinds of repairs. Warranty plans by GHW promise homeowners 14 months of coverage with quick and efficient repair services.The company is headquartered in and administers business in Albuquerque, New Mexico. GHW warranty products are suited for Realtors and homeowners alike.
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Primary services offered by GHW are warranty solutions that are affordable and efficient. Apart from this, the company maintains a website that provides users with all the basic online services. Users can read about the plans, coverage and can even purchase plans online
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GHW has a single comprehensive plan for their customers and real estate agents. This plan is priced at $369 and covers the following systems and appliances:

Central A/C and heating unit
Multiple system units
Plumbing
Garbage disposal
Water heater
Electrical system
Built-in microwave
Dishwasher
Oven/ range
Roof leaks

GHW does not place an age restriction on the home or it’s components. However, for homes exceeding 5,000 sq. ft in area, an additional $75 is charged per 1000 sq. ft. Also, coverage can be extended by picking individual items from a list of add ons.

Reviews & Ratings

Long Beach - NJ 05-25-2017
Christa Menendez , Long Beach NJ
Posted On 05/25/17
Review No. 110441
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
This week my oven started burning everything I put in it. I'm not that bad a cook so I know it isn't me. I contacted their claims department and informed Globe of my problem. The took down my information and a contractor came out to my condo a couple of days later. I paid him my $75 copay and he was able to repair the control. I let them know I have company coming into town for the Memorial day weekend and they were able to get it done. Its about to get a lot of use and I'm ready for the long weekend. Good job Globe, thanks for the help. view less
This week my oven started burning everything I put in it. I'm not that bad a cook so I know it isn't me. I contacted their claims department and informed Globe of my problem. The took down my information and a contractor came out to my condo a couple of days later. I paid him my $75 copay and he was able to repair the control. I let them know I have company coming into town for the
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# 110441
Vincennes - IN 05-23-2017
Romona , Vincennes IN
Posted On 05/23/17
Review No. 110388
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had an absolute nightmare scenario happen at my home last week and Globe acted quickly to fix my problem. I had sewage coming up in every bathroom in my home - every sink and every toilet! ABSOLUTELY disgusting. I have a family and no one could use the bathroom or sinks or anything. This was a very big, big problem and I called them for help. I was informed that this was considered an emergency - duh - and they would have someone out the same day. A plumber was out to my home, true to their word the same day and the cleared my main sewer line. We had a terrible clean up throughout the whole house when he left but at lease everything was draining! Unbelievable that it happened. I never had to deal with something like that before.
Globe was great though and took care of it. view less
I had an absolute nightmare scenario happen at my home last week and Globe acted quickly to fix my problem. I had sewage coming up in every bathroom in my home - every sink and every toilet! ABSOLUTELY disgusting. I have a family and no one could use the bathroom or sinks or anything. This was a very big, big problem and I called them for help. I was informed that this was considered an
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# 110388
Colinsville - IL 05-19-2017
Linda Gasic , Colinsville IL
Posted On 05/19/17
Review No. 110296
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My name is Linda and I want to let everyone know what a great experience I have had with this company. I contacted them for a problem with my garage door opener. The door was not closing leaving my home open. Of course, I was scared as anyone can just walk into my garage and I have personal things in there. Also the door to my house from the garage is not the strongest door like my front or back door. I called demanding someone come out immediately and the person I spoke with took the time to calm me down a little and assured me that they would treat my problem as a priority. He asked me all of the details of my problem as well as I could explain everything to him.

He put me on hold and when he came back he let me know that a garage door repair person was dispatched and I would hear from him soon. Then he told me while we were on the phone together the process of closing my garage door manually so that I would be safe. When the repair man got to my home he replaced my opener and the problem was solved.

I appreciated the representative taking a moment to talk to me and walk me through the process of securing my house. To me this is what customer service should be and I am very happy with how everything happened. view less
My name is Linda and I want to let everyone know what a great experience I have had with this company. I contacted them for a problem with my garage door opener. The door was not closing leaving my home open. Of course, I was scared as anyone can just walk into my garage and I have personal things in there. Also the door to my house from the garage is not the strongest door like my front
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# 110296
The Villages - FL 05-18-2017
Phylis , The Villages FL
Posted On 05/18/17
Review No. 110268
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Great warranty. I am on a fixed income and this service has helped me tremendously. I had a water heater and my refrigerator replaced in the last 45 days. I could never have afforded this on my own. I would have either been with out a refrigerator or using cold water for a couple of months. This saved me! I can't say enough about how much they have helped in my problems. Globe really came through with what they said they would do. view less
Great warranty. I am on a fixed income and this service has helped me tremendously. I had a water heater and my refrigerator replaced in the last 45 days. I could never have afforded this on my own. I would have either been with out a refrigerator or using cold water for a couple of months. This saved me! I can't say enough about how much they have helped in my problems. Globe really
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# 110268
Houston - TX 05-16-2017
Hannah Ma , Houston TX
Posted On 05/16/17
Review No. 110198
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Don, the representative is very rude. he is not helpful at all. If I am the owner or management of this company, I would fire this person.

# 110198
Naperville - IL 05-15-2017
Misty , Naperville IL
Posted On 05/15/17
Review No. 110169
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My washing machine "ceased to do it's designed function" today so I got in touch with Globe. I spoke with a very knowledgeable representative who gave me a lot of good information about my home warranty, washing machines, service providers, ect..... Anyways - everything happened pretty quickly from there. A service provider was out on my next day off and he was able to repair it right then. Relatively a painless process and the warranty is easy to use. view less
My washing machine "ceased to do it's designed function" today so I got in touch with Globe. I spoke with a very knowledgeable representative who gave me a lot of good information about my home warranty, washing machines, service providers, ect..... Anyways - everything happened pretty quickly from there. A service provider was out on my next day off and he was able to repair it right then.
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# 110169
Edison - NJ 05-12-2017
Peter McGuire , Edison NJ
Posted On 05/12/17
Review No. 110114
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
i am very happy with what the home warranty has done for me. i had a plumbing leak that was showing up in my master bedroom. it was behind a wall so i shut off the water. the good folks at globe had a plumber out late that afternoon and the tech went into the wall and fixed the problem. i have some drywall damage which the warranty does not touch but they fixed the source of the leak. they did what they said they were going to do and communication was happening so I knew what to expect. its a solid service and worth having. view less
i am very happy with what the home warranty has done for me. i had a plumbing leak that was showing up in my master bedroom. it was behind a wall so i shut off the water. the good folks at globe had a plumber out late that afternoon and the tech went into the wall and fixed the problem. i have some drywall damage which the warranty does not touch but they fixed the source of the leak.
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# 110114
Clearwater - FL 05-12-2017
William Morrison , Clearwater FL
Posted On 05/12/17
Review No. 110112
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I LOVE THIS WARRANTY COMPANY! My compressor stopped working on my air conditioner and it has been in the mid-90's all week. Do you know how much money I just saved by having my Globe warranty?! They are practically a grand for the replacement. It took a day to get the AC running again which is understandable as it's a big job. I see it as an extra $1000 in the bank and I think I need a new fishing rod. Loving the savings! view less
I LOVE THIS WARRANTY COMPANY! My compressor stopped working on my air conditioner and it has been in the mid-90's all week. Do you know how much money I just saved by having my Globe warranty?! They are practically a grand for the replacement. It took a day to get the AC running again which is understandable as it's a big job. I see it as an extra $1000 in the bank and I think I need a
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# 110112
Milwaukee - WI 05-11-2017
Tanya Cassett , Milwaukee WI
Posted On 05/11/17
Review No. 110096
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I have been with Globe for several years now. I actually know some of the representatives there now I have had to use them so many times. My home is older and I seem have more and more issues. It is tiring having to deal with everything that keeps on happening. Globe has been good though... They always try to help but they cannot help with everything. One good thing is their renewal price does not go through the roof. It pretty much stays the same year after year and they do not charge me more because of the number of problems I have had. Overall they are a good company. view less
I have been with Globe for several years now. I actually know some of the representatives there now I have had to use them so many times. My home is older and I seem have more and more issues. It is tiring having to deal with everything that keeps on happening. Globe has been good though... They always try to help but they cannot help with everything. One good thing is their renewal
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# 110096
Cleveland Heights - OH 05-10-2017
Laura Burns , Cleveland Heights OH
Posted On 05/10/17
Review No. 110070
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My claim was submitted yesterday on my refrigerator. It started leaking water all over the floor and I was having to put towels under it to soak everything all up. The appliance contractor just left and I am very satisfied. He spent just over an hour here and had a part with him to fix the problem. He also cleaned up the area pretty well after it was done. He represented well and had a professional uniform and nice truck. He also called me when he was on his way. I have a load of wet towels to wash but my problem is solved! view less
My claim was submitted yesterday on my refrigerator. It started leaking water all over the floor and I was having to put towels under it to soak everything all up. The appliance contractor just left and I am very satisfied. He spent just over an hour here and had a part with him to fix the problem. He also cleaned up the area pretty well after it was done. He represented well and had a
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# 110070
New Castle - DE 05-09-2017
Angry Customer , New Castle DE
Posted On 05/09/17
Review No. 110022
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
We were offered a home warranty through the sellers of the home we bought. When our hot water heater exploded, we called Globe to ensure we followed every step needed to get reimbursed.

After we used a plumber that was sent to us (not one of our choosing), for a job we could have done on our own (because we wanted reimbursed) we were told that we could only be reimbursed HALF of the total cost per some BS explanation of a warranty contract we never saw.

Globe - you are the worst and I sincerely hope you run out of business soon. This is total crap. view less
We were offered a home warranty through the sellers of the home we bought. When our hot water heater exploded, we called Globe to ensure we followed every step needed to get reimbursed.

After we used a plumber that was sent to us (not one of our choosing), for a job we could have done on our own (because we wanted reimbursed) we were told that we could only be reimbursed HALF
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# 110022
Tamarac - FL 05-04-2017
Jonathan Parker , Tamarac FL
Posted On 05/04/17
Review No. 109939
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
My problem was handled quickly and relatively painlessly. I have been in my home for about 8 months and last week my water heater started leaking. I noticed some water on the floor coming from underneath the tank so I called up Globe. They asked me a series of questions and I submitted my claim. A plumber called me up that afternoon and we set up the appointment for the next day. He showed up a little late but was professional and apologized for the delay. I knew it had to be replaced and the plumber agreed there was no repairing it. The tech called Globe and let them know he had a new water heater in the truck but Globe did not want him to install theirs. Instead they set one to be picked up at a ware house down the street. They probably have set pricing they get water heaters for. Either way, the water heater is installed and we are all set. All in all the service worked well for me. view less
My problem was handled quickly and relatively painlessly. I have been in my home for about 8 months and last week my water heater started leaking. I noticed some water on the floor coming from underneath the tank so I called up Globe. They asked me a series of questions and I submitted my claim. A plumber called me up that afternoon and we set up the appointment for the next day. He
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# 109939
Watertown - MA 05-03-2017
Kayla , Watertown MA
Posted On 05/03/17
Review No. 109914
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I use Globe for my vacation home in Tennessee. I have had them for many years. I am satisfied with their plan and service. Customers need to understand what they cover so read your contract. As long as you follow their procedures they will act in good faith. They do not cover everything but when it comes to the problems they do; they are pretty efficient and do what is needed to get the repairs completed. I am able to recommend this company. view less
I use Globe for my vacation home in Tennessee. I have had them for many years. I am satisfied with their plan and service. Customers need to understand what they cover so read your contract. As long as you follow their procedures they will act in good faith. They do not cover everything but when it comes to the problems they do; they are pretty efficient and do what is needed to get the
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# 109914
Phoenix - AZ 04-28-2017
Trong , Phoenix AZ
Posted On 04/28/17
Review No. 109818
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Here is how it worked for me. I called with my shower leaking water. It was all the way turned off but still running water - not a lot - but enough. Globe sent a plumber and he showed up in the window he said. So that was good. I am too busy to play around with chasing appointments. Too many grand kids! He was working on it for about two hours. He called Globe and they went back and forth for a minute then he finished up. Everything worked again so it was fixed the next day.

This service worked good for me. I have giving 5 stars for them.
view less
Here is how it worked for me. I called with my shower leaking water. It was all the way turned off but still running water - not a lot - but enough. Globe sent a plumber and he showed up in the window he said. So that was good. I am too busy to play around with chasing appointments. Too many grand kids! He was working on it for about two hours. He called Globe and they went back and
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# 109818
Tampa - FL 04-25-2017
Jackson , Tampa FL
Posted On 04/25/17
Review No. 109745
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I found out about Globe because my sister had one and she was very happy with them. I ordered one and it did not start for 30 days so be careful to know what kind of plan you have and when it starts. I had to call in my first problem last week. There was leaking water under my kitchen sink. I got a call the next day but the plumber could not be out until the following afternoon so it was two days since I called them about it. It turned out not to be a pipe that was leaking but the garbage disposal was bad. It was covered by the warranty and they replaced it. Overall I think it's a good company. Maybe they could have got out faster but otherwise they did what they were supposed to. view less
I found out about Globe because my sister had one and she was very happy with them. I ordered one and it did not start for 30 days so be careful to know what kind of plan you have and when it starts. I had to call in my first problem last week. There was leaking water under my kitchen sink. I got a call the next day but the plumber could not be out until the following afternoon so it was
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# 109745
Phoenix - AZ 04-11-2017
Jonathan , Phoenix AZ
Posted On 04/11/17
Review No. 109476
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I originally was not even going to go with Globe Home Warranty for my closing. I had another company which shall remain nameless lined up and I placed my application - they could not even get the title company an invoice for my closing. So the closer is upset and I could not believe I was having this problem. I shut that down pretty quick and placed my warranty with globe. I clicked submit I had my invoice and it emailed one to the closer. Done. view less
I originally was not even going to go with Globe Home Warranty for my closing. I had another company which shall remain nameless lined up and I placed my application - they could not even get the title company an invoice for my closing. So the closer is upset and I could not believe I was having this problem. I shut that down pretty quick and placed my warranty with globe. I clicked submit
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# 109476
Tampa - FL 04-10-2017
Maria Diaz , Tampa FL
Posted On 04/10/17
Review No. 109444
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
DO NOT WASTE YOUR MONEY! Garage door stopped working. They had me pay $75 and sent a tech out that lasted 10 minutes. Said the circuit board was not working and that i had to replace the latch where the red handle is. Globe called to say it was not covered and because it was improperly installed? Really? I'ts been working for near 10 years...how can it have been improperly installed? Total waste of time and money. They didn't even offer to cover at least the circuit board as that is definitely part of the opener and should be covered. view less
DO NOT WASTE YOUR MONEY! Garage door stopped working. They had me pay $75 and sent a tech out that lasted 10 minutes. Said the circuit board was not working and that i had to replace the latch where the red handle is. Globe called to say it was not covered and because it was improperly installed? Really? I'ts been working for near 10 years...how can it have been improperly installed? Total
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# 109444
Newark - NJ 04-06-2017
Michael , Newark NJ
Posted On 04/06/17
Review No. 109380
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I am a realtor and I have Globe warranty on my own house. Yesterday my AC stopped working and I called it in. They had a vendor out this morning. Luckily it was just a capacitor and it's cooling nicely now. Fast, professional service. I know what kind of service they give so I feel very comfortable promoting Globe to my clients.
# 109380
Chesterfield - MO 03-31-2017
Albert , Chesterfield MO
Posted On 03/31/17
Review No. 109312
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
This warranty was something that came with the house and I am pretty pleased it did. My heat stopped working and they were able to get a contractor out the next day to fix the thing. It cost me my deductible and they covered the repair. I had them do the routine maintenance since they were there. The tech was great and I signed up with them for my yearly cleaning. I gave them 4 stars because I never give 5 stars! view less
This warranty was something that came with the house and I am pretty pleased it did. My heat stopped working and they were able to get a contractor out the next day to fix the thing. It cost me my deductible and they covered the repair. I had them do the routine maintenance since they were there. The tech was great and I signed up with them for my yearly cleaning. I gave them 4 stars
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# 109312
Hyattsville - MD 03-31-2017
Jennifer , Hyattsville MD
Posted On 03/31/17
Review No. 109310
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I am always skeptical of warranties of any type but things worked out well for me with this service. I had a water leak showing up in my master bath and I could not find where it was coming from so I had to shut of the water to the house. I called Globe and they sent a plumber the same day so the service is fast. It was an emergency not having running water. He cut a whole in the wall and fixed the leak no problem. The only thing I could complain about is the hole he put in the wall was not put back to like it was. I have to put texture and paint. The warranty does not cover that. All in all though I am happy with the service. view less
I am always skeptical of warranties of any type but things worked out well for me with this service. I had a water leak showing up in my master bath and I could not find where it was coming from so I had to shut of the water to the house. I called Globe and they sent a plumber the same day so the service is fast. It was an emergency not having running water. He cut a whole in the wall and
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# 109310
Miami - FL 03-28-2017
Grant , Miami FL
Posted On 03/28/17
Review No. 109266
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I lost power to half of my house and contacted Globe for assistance. A young man took my information and told me that a contractor would be in contact. I explained that this was important and I needed have this taken care of right away. He said he understood and told me it was a priority for them as well. He made me feel like he was on top of it, which was excellent.

The contractor called a couple of hours later and let me know he could come out later that afternoon and was able to give me a window and called when he was on his way. I'm the type of guy to follow him around and watch him work. He was knowledgeable and willing to communicate and did not seem to mind. I paid my deductible and he replaced my bus bar restoring the power. It was definitely a relief to know I didn't have to through a night with this problem.

The next day a young lady called and verified the work was done stating she was going to close the claim. Overall it was a good experience and in my mind this is how it is supposed to work. Everyone did a good job. view less
I lost power to half of my house and contacted Globe for assistance. A young man took my information and told me that a contractor would be in contact. I explained that this was important and I needed have this taken care of right away. He said he understood and told me it was a priority for them as well. He made me feel like he was on top of it, which was excellent.

The
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# 109266
Urbana - IL 03-28-2017
Andres , Urbana IL
Posted On 03/28/17
Review No. 109262
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had my somewhat old Hot Point dishwasher go out on me. Not sure when it broke because it would run but did not clean the dishes well. I tried changing soaps and bought something that was supposed to clean it. Nothing really worked so I called it in. An appliance person came out and it was a bad pump. The dishwasher was older so I told Globe that I didn't really want to repair it. They completely were willing to work with me. They offered me a check in the amount of what the repair would have been. Now I'm going shopping! I'm definitely pleased with the customer service received. view less
I had my somewhat old Hot Point dishwasher go out on me. Not sure when it broke because it would run but did not clean the dishes well. I tried changing soaps and bought something that was supposed to clean it. Nothing really worked so I called it in. An appliance person came out and it was a bad pump. The dishwasher was older so I told Globe that I didn't really want to repair it. They
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# 109262
Schaumburg - IL 03-27-2017
Yuzhen , Schaumburg IL
Posted On 03/27/17
Review No. 109247
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
This is a good warranty company. I have a rental property that my niece lives in and I put the warranty on it for her. She has had to use it a lot this year and she just calls them herself. They have taken good care of her so far so I'm keeping the warranty next year.
# 109247
Dallas - TX 03-24-2017
Jessica , Dallas TX
Posted On 03/24/17
Review No. 109218
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I called in a problem with my refrigerator and spoke with a very pleasant lady who filed my claim. Their website is pretty cool because I can log in and see my claim. I saw that they had contacted a vendor and after he came that a part was ordered, etc. I could see the whole process of my claim in real time in my dashboard. Service was great - website is cool. Great company.
# 109218
Chicago - IL 03-24-2017
Sean , Chicago IL
Posted On 03/24/17
Review No. 109213
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I Just had a good experience with Globe... I called in yesterday afternoon with a water heater leaking. First thing this morning a plumber came and told Globe it was leaking at the tank and had to be replaced. Globe approved it and the plumber pulled a water heater from his truck and started working on putting it in. Two and a half hours later I had a brand new one in and I know I just saved a lot of money. The service was great and I am happy I have it. view less
I Just had a good experience with Globe... I called in yesterday afternoon with a water heater leaking. First thing this morning a plumber came and told Globe it was leaking at the tank and had to be replaced. Globe approved it and the plumber pulled a water heater from his truck and started working on putting it in. Two and a half hours later I had a brand new one in and I know I just
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# 109213

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