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Globe Home Warranty

Home Warranty Plan Details and Reviews for Globe Home Warranty

Globe Home Warranty
Rating Timeline
Customer Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating4.1 4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Get a Home Warranty Quote to Protect Your Appliances

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P.O. Box 620395 Orlando, FL 32862-0395 AZ, CO, CT, DE, FL, GA, IL, IN, KS, MD, MI, MO, NV, NJ, NM, OH, PA, TN, TX, UT, WV
888-351-0908 $369 - $459
Premium $369 - $459
Deductible $50
Effective 30 days after enrollment
NHSCA Membership No
Coverage Area Selected States Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Michigan, Missouri, Nevada, New Jersey, New Mexico, Ohio, Pennsylvania, Tennessee, Texas, Utah, West Virginia
Years In Business 23
Total Reviews 232
Complaint Resolution No
BBB Rating A
Executive Profiles Mr. Alexander Peyton - , Manager Mr. Frederick J. Peyton - , President -
No. of Employees NA
Headquarters Orlando, FL
Address P.O. Box 620395 Orlando, FL 32862-0395
Alias NA

Write an honest review now !

Get a Home Warranty Quote to Protect Your Appliances

Call Now for a Quote
888-351-0908

General Home Warranty (GHW) claims that they create warranty plans that allow homeowners to save money on all kinds of repairs. Warranty plans by GHW promise homeowners 14 months of coverage with quick and efficient repair services.The company is headquartered in and administers business in Albuquerque, New Mexico. GHW warranty products are suited for Realtors and homeowners alike.
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Primary services offered by GHW are warranty solutions that are affordable and efficient. Apart from this, the company maintains a website that provides users with all the basic online services. Users can read about the plans, coverage and can even purchase plans online
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GHW has a single comprehensive plan for their customers and real estate agents. This plan is priced at $369 and covers the following systems and appliances:

Central A/C and heating unit
Multiple system units
Plumbing
Garbage disposal
Water heater
Electrical system
Built-in microwave
Dishwasher
Oven/ range
Roof leaks

GHW does not place an age restriction on the home or it’s components. However, for homes exceeding 5,000 sq. ft in area, an additional $75 is charged per 1000 sq. ft. Also, coverage can be extended by picking individual items from a list of add ons.

Reviews & Ratings

Coral Springs - FL 12-06-2017
Jamal Cole Coral Springs FL
Posted On 12/06/17
Review No. 119565
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Good afternoon! My microwave started sparking and making a horrible sound last week. I really thought it was going to start a fire! There was lightening in the compartment and it sounded like a LOUD electrical transformer was humming! I stopped it and called in to Globe. I was able to get someone on the line in just a few rings and I put in my claim. The claims process is quite a few questions but does not take that long. They requested model and serial numbers and I guess that is all standard stuff. When the service man came he was a pleasant fellow and he informed me I needed a magnetron and had a deteriorated plate and it simply was not worth repairing.

Excellent! I get a new microwave. Globe had no problems with the report and told the nice fellow to replace the microwave. The next day he stopped by the house and my wife tells me he made short work of the installation. This is a nice service to have and we will be looking for our renewal paperwork. view less
Good afternoon! My microwave started sparking and making a horrible sound last week. I really thought it was going to start a fire! There was lightening in the compartment and it sounded like a LOUD electrical transformer was humming! I stopped it and called in to Globe. I was able to get someone on the line in just a few rings and I put in my claim. The claims process is quite a few
... view more
# 119565
Amarillo - TX 11-30-2017
August Famero Amarillo TX
Posted On 11/30/17
Review No. 119127
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
What a good company I have found with Globe. When I have a problem I called last month. My ac it keeps stopping and they sent someone to help. The company put ink in the ac and found a leak in the inside piece. Everything is fine after they change the part. I know that if it stops I can call and they will send someone to help. Family will be here soon it is December and I know everything will be ok. Hopefully I dont need anything! view less
What a good company I have found with Globe. When I have a problem I called last month. My ac it keeps stopping and they sent someone to help. The company put ink in the ac and found a leak in the inside piece. Everything is fine after they change the part. I know that if it stops I can call and they will send someone to help. Family will be here soon it is December and I know everything will
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# 119127
Scottsdale - AZ 11-28-2017
Mary Page Scottsdale AZ
Posted On 11/28/17
Review No. 118904
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We have a swamp cooler which I had never heard of until I moved to Arizona this year. So many things pop into my head when I say that we have a swamp cooler but its worked pretty good last summer. So last month we were still getting high 80's to low 90's. Another thing to get used to as we moved from New Hampshire. I called Globe and they sent a contractor to take a look at it and it turns out the thing is a rust bucket. The only thing Globe could do is replace the whole thing. I cant say enough about the people that came out to replace it as the thing is on our roof. They were amazing and had it installed in an afternoon. Globe coordinated everything and I had some out of pocket but nothing like if I had to pay for the everything. It was a relatively good experience and I can definitley say I would recommend this company. view less
We have a swamp cooler which I had never heard of until I moved to Arizona this year. So many things pop into my head when I say that we have a swamp cooler but its worked pretty good last summer. So last month we were still getting high 80's to low 90's. Another thing to get used to as we moved from New Hampshire. I called Globe and they sent a contractor to take a look at it and it turns
... view more
# 118904
Corpus Christi - TX 11-21-2017
Rodney Corpus Christi TX
Posted On 11/21/17
Review No. 118680
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
First time buyer here and Globe has made my life a little easier. I have been here for about 4 months now and have run into a few issues. This last interaction convinced me with write a review. They helped me so far with my dishwasher and a pipe leak. My last problem was the worst. My water heater started leaking and went everywhere in the garage. Minimal damage so its not so bad but I have a newborn and really need hot water. Its nothing but bottle and laundry at me house so I let them know my situation. I don't know if it changed anything or not but they had someone out the next morning and ended up replacing it. That saved me close to a thousand dollars and that was so needed right now. I thought I would write a review because of the help I've received. I hope all of their customers are not like me because they would be out of business. They have been a great help to me. view less
First time buyer here and Globe has made my life a little easier. I have been here for about 4 months now and have run into a few issues. This last interaction convinced me with write a review. They helped me so far with my dishwasher and a pipe leak. My last problem was the worst. My water heater started leaking and went everywhere in the garage. Minimal damage so its not so bad but I
... view more
# 118680
Phoenix - AZ 11-16-2017
Lisa Kramer Phoenix AZ
Posted On 11/16/17
Review No. 118573
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have been bragging about Globe Home Warranty and put a link of my Globe brochure on my social media just now.... My icemaker was fixed with no hassle, and my A/C last summer was repaired....and even though it sucks my Heater went out today, but I have peace of mind that Globe will take care of me and not have to worry about that part!! They are already expediting the claim! Thanks Guys! Thanks to my neighbor for recommending it - I owe you lunch Mitch! view less
I have been bragging about Globe Home Warranty and put a link of my Globe brochure on my social media just now.... My icemaker was fixed with no hassle, and my A/C last summer was repaired....and even though it sucks my Heater went out today, but I have peace of mind that Globe will take care of me and not have to worry about that part!! They are already expediting the claim! Thanks Guys!
... view more
# 118573
Gaithersburg - MD 11-16-2017
Elijah Gaithersburg MD
Posted On 11/16/17
Review No. 118572
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
DO NOT USE. Absolutely horrible and crooked company. I have been dealing with them for 10 months trying to resolve an oven that broke while under their warranty. Globe never answers the phone or returns calls or emails. When I finally can get a hold of them, their customer service reps are often rude and unhelpful. It's a long story:

They started by saying it wasn't covered (wrong- it's in the contract).
They finally agreed it was covered.
They sent the cheapest/least experience technician they could find.
Technician was unable to repair the oven.
They decided again to tell me that it wasn't covered.
I threatened legal action.
They finally agreed (again) that it was covered.
Sent a more reputable technician.
Second technician was unable to repair the oven.
Globe told me they would have to reimburse me for a new oven.
I buy a new oven and send the receipt.
They say that a check will take 30-45 days.
No check shows up.
I FINALLY reach them and they say AGAIN that it's not actually covered.
I threaten legal action again.
They say fine, the reimbursement will take 30-45 days.

Well guess what: AGAIN it's been over 45 days and there has been ZERO correspondence. Shame on me for thinking that they would do their job. They NEVER answer the phone or return calls or emails. The next person to contact them will be inviting them to court. view less
DO NOT USE. Absolutely horrible and crooked company. I have been dealing with them for 10 months trying to resolve an oven that broke while under their warranty. Globe never answers the phone or returns calls or emails. When I finally can get a hold of them, their customer service reps are often rude and unhelpful. It's a long story:

They started by saying it wasn't covered
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# 118572
Doral - FL 11-15-2017
Samuel Lima Doral FL
Posted On 11/15/17
Review No. 118500
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I had a broken refrigerator that Globe was taking care of. Total loss and needs replacement. They first wanted to send me one but how do they know what I want. I told them No. I would have to give final approval on anything in my home. They asked me about color and told me they would only get me something similar to what I have. I asked to talk to a manager and he told me I could take the money and get what ever I like. That is more what I want to hear. I will go buy my refrigerator. They can send me a check. So things worked out after all with this company. view less
I had a broken refrigerator that Globe was taking care of. Total loss and needs replacement. They first wanted to send me one but how do they know what I want. I told them No. I would have to give final approval on anything in my home. They asked me about color and told me they would only get me something similar to what I have. I asked to talk to a manager and he told me I could take the
... view more
# 118500
Allen - TX 11-15-2017
Ray Ayler Allen TX
Posted On 11/15/17
Review No. 118496
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Good morning. I wanted to send this review in on behalf of Globe Home. They did me a huge solid this past weekend. My septic tank was full and we couldn't use the toilet or anything. I called in to Globe Home on their emergency line because it was a Saturday and I spoke with a Bryan. Very helpful individual. I spoke with him about 5 times that day to work out the logistics in setting an appointment and having my son meet the septic company. I am very lucky that the people that sold me this house paid the extra money to add my septic coverage. That saved me here along with Globe's service. They pumped out my tank and it only cost me $75. That, I know is a deal! I'm going to email them about how helpful Bryan was also. He helped tremendously in working with us to get the job done. view less
Good morning. I wanted to send this review in on behalf of Globe Home. They did me a huge solid this past weekend. My septic tank was full and we couldn't use the toilet or anything. I called in to Globe Home on their emergency line because it was a Saturday and I spoke with a Bryan. Very helpful individual. I spoke with him about 5 times that day to work out the logistics in setting an
... view more
# 118496
Rockford - IL 11-14-2017
Barbara Jeffreys Rockford IL
Posted On 11/14/17
Review No. 118443
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had a recent experience with Globe that I would like to share. My furnace stopped working last week and I contacted Globe for help. I was not placed on hold and I was able to reach a representative immediately. I explained my problem and the fact that the weather is cold here in Illinois. They acted quickly and I was contacted by their contractor probably an hour and a half later. An appointment was set for late that afternoon and he was more or less on time. He was out there for only a few minutes and knocked on my door to explained that I had a motor that stopped and he would be back. An hour later he returned and made the repairs. I was so pleased that things moved so quickly. I hope all of my experiences with Globe are like this. I can see why they have high star ratings. view less
I have had a recent experience with Globe that I would like to share. My furnace stopped working last week and I contacted Globe for help. I was not placed on hold and I was able to reach a representative immediately. I explained my problem and the fact that the weather is cold here in Illinois. They acted quickly and I was contacted by their contractor probably an hour and a half later. An
... view more
# 118443
Hialeah - FL 11-03-2017
Kalley Santiago Hialeah FL
Posted On 11/03/17
Review No. 118086
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I called a couple of weeks ago I called Globe for help with my electric. I had no lights to my living room and bedroom. Globe sent out a guy that next day and he was very busy. He came and he left and he came back. He said that what I have is very old and they dont make them but he was going through his parts to see if he could find one. He finally found my part and he said Globe and I am lucky because he found it. That he saved a lot of money because he would have to change everything. He gave back my lights and I am happy with Globe. view less
I called a couple of weeks ago I called Globe for help with my electric. I had no lights to my living room and bedroom. Globe sent out a guy that next day and he was very busy. He came and he left and he came back. He said that what I have is very old and they dont make them but he was going through his parts to see if he could find one. He finally found my part and he said Globe and I am
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# 118086
Edison - NJ 10-25-2017
Shannon Kendall Edison NJ
Posted On 10/25/17
Review No. 117820
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
OMG - it's freeeeeezing in New Jersey!! My boiler stopped working a couple of days ago and I used my Globe Home Warranty. I want to let everyone know that they came through for me! I had not used them before and I've lived here for almost a year. I guess I've been lucky until now. So I called them and I went through all of their questions. They said they would have someone out ASAP. That turned out to be the next day but I'm not complaining. I have a space heater to get by. So they got here and the company sent out a really old guy. He knew all about my boiler though and after about 2 hours he got my heat going again. I'm warm and toasty again so I figured I'd give a shout out for Globe - they did great for me. view less
OMG - it's freeeeeezing in New Jersey!! My boiler stopped working a couple of days ago and I used my Globe Home Warranty. I want to let everyone know that they came through for me! I had not used them before and I've lived here for almost a year. I guess I've been lucky until now. So I called them and I went through all of their questions. They said they would have someone out ASAP.
... view more
# 117820
Plano - TX 10-20-2017
Jonathan Taylor Plano TX
Posted On 10/20/17
Review No. 117383
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My review is a simple one just like the claim. I woke up in the morning with a leak underneath my kitchen sink. I shut off the water and called Globe on the way to work. One thing I like about this company is that they use LOCAL contractors. The contractor they called for me has his place of business about four blocks over. They weren't trying to send someone from Garland or Dallas even. I was able to meet the guy on my lunch hour! He changed out a valve and a section of pipe and I was good to go. Only 14 minutes late back to work from my lunch - I work for myself though but I like to stay on schedule. Like I said it was a simple issue and a simple solution. view less
My review is a simple one just like the claim. I woke up in the morning with a leak underneath my kitchen sink. I shut off the water and called Globe on the way to work. One thing I like about this company is that they use LOCAL contractors. The contractor they called for me has his place of business about four blocks over. They weren't trying to send someone from Garland or Dallas even.
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# 117383
Chicago - WI 10-02-2017
Mike Elliot Chicago WI
Posted On 10/02/17
Review No. 116741
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
When I purchased my new house and I kept my starter home as a rental. I was not sure what to expect from tenants as this is my first rental. It could be a disaster depending on who moves in. I spoke with a few people that have a little more experience than me and one recommendation I got was to place a home warranty on the home. I followed this advice as this is a somewhat inexpensive way to give me a little bit of security in this whole situation. It was one of the better decisions I have made placing my home warranty with Globe. They have been quick to respond to any problems at the home. I just call the problem in and give them a description of what is going on and a vendor contacts the tenant and makes an appointment. I do not have to go through all of the trouble of getting a vendor to respond. It has really made life easier for me and most of the time it is something covered and I do not have to pay for anything. I would make the same recommendation to anyone in my situation. Get a warranty. view less
When I purchased my new house and I kept my starter home as a rental. I was not sure what to expect from tenants as this is my first rental. It could be a disaster depending on who moves in. I spoke with a few people that have a little more experience than me and one recommendation I got was to place a home warranty on the home. I followed this advice as this is a somewhat inexpensive way
... view more
# 116741
Chicago - IL 08-31-2017
Sandra Garmaine Chicago IL
Posted On 08/31/17
Review No. 115649
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My new neighbors told me about Globe when they moved in because they had had a good experience with them. I placed my warranty and my coverage started a month later. Sure enough a few weeks into my policy I needed to call them. My cooktop completely stopped working and was giving me an F-3 error on the screen. I remember the days when ovens did not have screens but I guess everything is a computer these days. I called Globe and let them know about my situation and a local contractor called me later that day. I had never heard of them and I thought I was familiar with most of the companies in my area. I was pleasantly surprised with the company sent. Professional and clean. My problem was a bad chip or board and they left stating they needed to order a part. I only cook a couple, few times a week so I was not too stressed about the whole thing. Globe called twice in the mean time inquiring about the job. They had been calling the contractor as well and it was actually Globe that informed me the part was in and to call the appliance company. I set my appointment and the vendor replaced the part - my F-3 went away and it was about time to cook another meal. Dinner was delicious and Globe performed well in processing my claim. I should have my new neighbors over for dinner to thank them for the recommendation. view less
My new neighbors told me about Globe when they moved in because they had had a good experience with them. I placed my warranty and my coverage started a month later. Sure enough a few weeks into my policy I needed to call them. My cooktop completely stopped working and was giving me an F-3 error on the screen. I remember the days when ovens did not have screens but I guess everything is a
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# 115649
San Marcos - TX 08-24-2017
Megan Tanley San Marcos TX
Posted On 08/24/17
Review No. 115180
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Hello,

I had a leaking pipe under my bathroom sink and I had to put a tupperware under it to catch the water. The valve just turns and turns. I called Globe and they had no problem sending a plumber out to me. He got to me the next day and they were a very professional company. I was impressed because everything looked new. The plumbers truck and the plumbers uniform looked brand new. Maybe he was new to the company. They fixed the leak and there was minimal damage to the cabinet floor. It was taken care of pretty quickly and everyone was so nice. The warranty was not too expensive and I have someone to call if I have a problem for a year. view less
Hello,

I had a leaking pipe under my bathroom sink and I had to put a tupperware under it to catch the water. The valve just turns and turns. I called Globe and they had no problem sending a plumber out to me. He got to me the next day and they were a very professional company. I was impressed because everything looked new. The plumbers truck and the plumbers uniform
... view more
# 115180
Winfield - IL 08-22-2017
Tina Stanton Winfield IL
Posted On 08/22/17
Review No. 115059
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Good morning! I have had a primo experience with Globe yesterday and I felt like I needed to let everyone know! Contacted them yesterday morning with an old broken washer - delivery from Lowe's is scheduled for Thursday. Can not complain about a thing... The rep was cool and set everything up for me. The repair person was professional and ON TIME. Now let's see if Lowe's continues the winning streak with my new washer delivery. So far, everyone's done a great job and I am Smiling. view less
Good morning! I have had a primo experience with Globe yesterday and I felt like I needed to let everyone know! Contacted them yesterday morning with an old broken washer - delivery from Lowe's is scheduled for Thursday. Can not complain about a thing... The rep was cool and set everything up for me. The repair person was professional and ON TIME. Now let's see if Lowe's continues the
... view more
# 115059
Edison - NJ 08-16-2017
Chandra Singh Edison NJ
Posted On 08/16/17
Review No. 114664
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
If you know how your home warranty works it will be of great service to you. My husband dealt with the warranty company concerning an electrical problem we were having. A breaker kept tripping and shutting the water heater off. I am very glad that it happened in warm weather! The representatives tried to have him do a few things to save us money by resetting things in case nothing was broken. It turns out that there was something wrong with our water heater and they sent a contractor to help out. Globe fixed the problem and tried to help along the way to save us money. We are very happy with the service right now. I know I am able to call them and they will try and take care of the issues. view less
If you know how your home warranty works it will be of great service to you. My husband dealt with the warranty company concerning an electrical problem we were having. A breaker kept tripping and shutting the water heater off. I am very glad that it happened in warm weather! The representatives tried to have him do a few things to save us money by resetting things in case nothing was
... view more
# 114664
Cincinnati - OH 08-15-2017
Dan Becker Cincinnati OH
Posted On 08/15/17
Review No. 114535
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
My name is Dan and I had a problem at my house last week. My refrigerator and freezer stopped working and I called Globe. Completely dead and dark. They sent a technician out and he said that this was a pretty major repair and he had to order a part. It took a few days for it to come in but the repair company stayed in contact and kept everyone updated. It took him almost 4 hours working on the fridge before it came back to life. i have a pretty nice stainless steel refrigerator so it must have made more sense to go through with the repair. I like my fridge anyways so I'm fine with that. i lost my food but I guess that's pretty standard when your refrigerator breaks. Overall I am satisfied with the warranty. They fixed it which is what they were supposed to do. view less
My name is Dan and I had a problem at my house last week. My refrigerator and freezer stopped working and I called Globe. Completely dead and dark. They sent a technician out and he said that this was a pretty major repair and he had to order a part. It took a few days for it to come in but the repair company stayed in contact and kept everyone updated. It took him almost 4 hours working
... view more
# 114535
Tampa - FL 08-11-2017
Zhang Wei Tampa FL
Posted On 08/11/17
Review No. 114263
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I am selling my home in Tampa and I have a home warranty in place. I have to thank Globe Home Warranty for their help and I am so happy I have it. I have not even paid anything for it yet and they have helped my situation. The air conditioning stopped working and what does that mean? I am hot and I can not show my house. Globe sent someone out the next day and changed a solenoid or capacitor. They put me back in business and I can't say enough. I have an appointment tomorrow evening to show the house again. Go with Globe! lol view less
I am selling my home in Tampa and I have a home warranty in place. I have to thank Globe Home Warranty for their help and I am so happy I have it. I have not even paid anything for it yet and they have helped my situation. The air conditioning stopped working and what does that mean? I am hot and I can not show my house. Globe sent someone out the next day and changed a solenoid or
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# 114263
Grandville - MI 08-03-2017
Alberta Ignacio Grandville MI
Posted On 08/03/17
Review No. 113802
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I can tell about my problem and how they fixed it. The fan over my stove stopped working. Not a big tragedy but I called Globe and they took my claim. Later a company called and asked for the make and model of the fan because they were going to try and bring a part out. I don't know how they even knew at that point what was wrong. They did not even come to the house yet. The young man that came was nice enough and told me that they do not always carry parts for the fan I have and when he checked it it was just the switch. They didn't even need the fan that the probably ordered for me. He called it in and they changed the switch and it worked again. I'm sure Globe got off cheaper because they did not have to change the whole thing. Globe took care of the problem and did good for the first time I tried calling them. view less
I can tell about my problem and how they fixed it. The fan over my stove stopped working. Not a big tragedy but I called Globe and they took my claim. Later a company called and asked for the make and model of the fan because they were going to try and bring a part out. I don't know how they even knew at that point what was wrong. They did not even come to the house yet. The young man
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# 113802
Jamaica - NY 07-28-2017
Randall Marks Jamaica NY
Posted On 07/28/17
Review No. 113525
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I was visiting my condo in Orlando last month and we ran into a problem with the washer. We are in the pool pretty much every day when we are down there not to mention the parks. We go through a lot of towels and clothes. To have to go to a laundry mat or down to the club house is just not going to work. I called in to Globe and let them know what was going on and they had someone out the next morning. The lights on the washer were blinking and I believe he changed a circuit board. We used the heck out of those units while we were down on our summer vacation. It was good to be able to call Globe and get that handled. view less
I was visiting my condo in Orlando last month and we ran into a problem with the washer. We are in the pool pretty much every day when we are down there not to mention the parks. We go through a lot of towels and clothes. To have to go to a laundry mat or down to the club house is just not going to work. I called in to Globe and let them know what was going on and they had someone out the
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# 113525
Columbus - OH 07-27-2017
Kyley Sandors Columbus OH
Posted On 07/27/17
Review No. 113481
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
I called in to Globe trying to place a claim on my trash compactor. I would have liked them to have someone out immediately but they said they have 48 hours. Apparently not everyone works on trash compactors either. Suffice it to say it took 3 days for the contractor to show up. My kitchen smelled like garbage for two days. When I kept calling to complain they were very matter of fact with me and should have tried harder to get a different company out faster. When the vendor came out he had to replace a motor and something else but it was covered under the warranty. In the end it took a few days but they repaired the compactor. I can give them four stars. view less
I called in to Globe trying to place a claim on my trash compactor. I would have liked them to have someone out immediately but they said they have 48 hours. Apparently not everyone works on trash compactors either. Suffice it to say it took 3 days for the contractor to show up. My kitchen smelled like garbage for two days. When I kept calling to complain they were very matter of fact
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# 113481
Allen - TX 07-27-2017
Mary Ann Culham Allen TX
Posted On 07/27/17
Review No. 113461
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have had a great experience with Globe Home Warranty. My air conditioner stopped working yesterday and it got to 92 degrees in my condo. I called in a complete panic because not only can I not deal with the heat but I have pets. The warranty person was responsive and went through their process and promised to send someone the same day. He explained it would be handled on an emergency basis and I would hear from someone. About two hours later I was called by a service person and he told me I was on his list for this afternoon. It really could not have happened fast enough because we were dying!! The person came out and he was downstairs for quite a while working on the machine outside. Suddenly the air kicked on and that beautiful cold air started coming from the vent. Me and pups just sat in front of the vent for a few minutes and cooled off. They did a great job and I can't say enough! view less
I have had a great experience with Globe Home Warranty. My air conditioner stopped working yesterday and it got to 92 degrees in my condo. I called in a complete panic because not only can I not deal with the heat but I have pets. The warranty person was responsive and went through their process and promised to send someone the same day. He explained it would be handled on an emergency
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# 113461
Oak Forest - IL 07-26-2017
John Brasher Oak Forest IL
Posted On 07/26/17
Review No. 113424
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I have a home warranty on my house after buying my first house in February of 2017. In late July of 2017 my AC went out. I contacted this "Warranty Company" to make a claim. I initiated the claim with a phone call and then was told to send over needed documentation to an email address. All of this was followed. It’s now been going on 2 weeks of back and forth emails and of them claiming to have called me numerous times even though I provided them with my correct working number multiple times. I finally get my claim through (After 2 weeks of no AC) and a contractor contacts me. The contractor couldn’t work me in for another 4 days, so I told them I would ask the warranty company if I could use someone else that could see me sooner. I called the Global immediately and they told me I can’t use someone else and I need to use that contractor because refusal would close the claim. I called the contractor back and got no response. I called the contractor 10+ times over 24 hours trying to get it scheduled. I then proceeded to call Global again to see if they could help me get in contact. Amazingly, they said I refused to pay the deposit to the contractor (COMPLETELY FALSE) and my claim was now closed and I will not be covered (!!!!). I tried to explain to them what happened and I was given the worst customer service I have ever seen. I have never been talked to like that. Like he didn't care, he wasn't going to argue (I never raised my voice and was calm) and he just kept repeating is there anything else I can help you with... He had no empathy or any drive to help me whatsoever. He almost seemed to enjoy how desperate and upset I was.(His name is Don). view less
I have a home warranty on my house after buying my first house in February of 2017. In late July of 2017 my AC went out. I contacted this "Warranty Company" to make a claim. I initiated the claim with a phone call and then was told to send over needed documentation to an email address. All of this was followed. It’s now been going on 2 weeks of back and forth emails and of them claiming to
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# 113424
Corpus Christi - TX 07-26-2017
Mr Alvarez Corpus Christi TX
Posted On 07/26/17
Review No. 113415
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Getting this warranty was a no brainer. My warranty came with the house so I did not have to buy it and it has helped with two different problems. I had a water heater replaced last Christmas and now they just sent a plumber to fix a leak in the master. Now - they did not help with a electric problem because they said the circuit was overloaded but I can understand this. If you have the option to get the person your buying a house from to give you a warranty get it. It can't hurt and will most likely you can use it during the year. It has been a great help to me. I didn't expect it to be a fix-all but it is worth having overall. Very good. view less
Getting this warranty was a no brainer. My warranty came with the house so I did not have to buy it and it has helped with two different problems. I had a water heater replaced last Christmas and now they just sent a plumber to fix a leak in the master. Now - they did not help with a electric problem because they said the circuit was overloaded but I can understand this. If you have the
... view more
# 113415
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