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National Home Guaranteed

Home Warranty Plan Details and Reviews for National Home Guaranteed

National Home Guaranteed

Call Now for a Quote
888-351-0908

Rating Timeline
Customer Service 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Repair Service 3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating3.5 Star Rating
Overall Rating3.3 3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
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1935 East Vine Street, Suite 140 Salt Lake City, Utah 84121 Utah
888-351-0908 $325
Premium $325
Deductible $45
Effective
NHSCA Membership Yes
Coverage Area Nationwide (USA)
Years In Business 5
Total Reviews 4
Complaint Resolution No
BBB Rating A-
Executive Profiles NA
No. of Employees NA
Headquarters NA
Address 1935 East Vine Street, Suite 140 Salt Lake City, Utah 84121
Alias NA

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Get A Home Warranty Quote
Protect Your Appliances Now

Call Now for a Quote
888-351-0908

Write an honest review now !

National Home Guaranteed (NHG) was established in 2013 with the idea of finding a company that has a “local feeling” and old fashioned values. The company was founded in the Rocky Mountains of Utah and was set to serve the growing warranty needs of America. The company claims that they have a combined staff experience of 40+ years in the home warranty industry and sufficient funds, which makes them a well equipped provider of home warranty services.

Initially founded as National Home Assurance, the name was then changed to National Home Advantage and finally to National Home Guaranteed. The company is currently headquartered in Salt City Lake, Utah. The company is a member of NHSCA.

Warranty services are the primary services offered by NHG. The company has a team of well experienced professionals who have the best interests of the customer at heart. NHG runs a 24/7 customer service facility that takes service requests round the clock. All contractors working for NHG are independent, skilled and qualified local third parties.

For online support, customers can visit the company’s official website. The site hosts all relevant information about the company and their services. Currently the provision to submit claims online is unavailable, customers will have to resort to telephone calls to carry out the same.

Warranty contracts are the main products offered by NHG. Designed to suit the needs of both buyers and sellers, NHG claims that their warranty plan clubbed with their customer service, makes it an irresistible deal for customers.

The company has one standard plan for all kinds of customers. The standard coverage plan, priced at $325 covers the following appliances and systems.

  • Central Heating System
  • Plumbing System
  • Garage door opener
  • Sewer stoppages
  • Electrical system
  • Water heater
  • Built-in appliances
  • Garbage disposal
The coverage for the standard plan can be extended by purchasing additional coverage from a list of add-ons. The deductible for this plan is charged at $45 per visit.
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Reviews & Ratings

Larkspur - CO 07-11-2018
Traceya Larkspur CO
Posted On 07/11/18
Review No. 129202
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
This company has been horrible to deal with. We purchased an older home and was gifted a home warranty by our relator. Within 2 weeks of moving in our oven stopped working...call in claim...sorry not covered, "Pre existing issue"...umm it worked at home inspection so it should be covered, "nope". It wasn't until a call from our relator that they changed their mind and covered the part. Next up our AC unit making noise. Call warranty and they send AC guy. Guy says you probably have a coil leak, the cause of 99% of AC malfunction. Yep leak, not covered because "it's in accessible" What does that mean I ask? " It can't be reached to repair". Well AC guy says it should not be repaired EVER but should be replaced. "Oh well, that's your choice but we don't cover coils" I asked why they charge an additional fee to warranty AC units only to deny claims on coil replacement if it is 99% of AC issues and was told by the very snarky woman "oh stop it only cost you $40". Well here is my review and recommendation : Don't waste your time or money with this company. If having claims denied for BS reasons is not reason enough to pass on this company the nasty attitude and complete unprofessionalism of the lady "service manager" should be a big RED FLAG. view less
This company has been horrible to deal with. We purchased an older home and was gifted a home warranty by our relator. Within 2 weeks of moving in our oven stopped working...call in claim...sorry not covered, "Pre existing issue"...umm it worked at home inspection so it should be covered, "nope". It wasn't until a call from our relator that they changed their mind and covered the part. Next up
... view more
# 129202
Parker - CO 03-29-2018
Joe P Parker CO
Posted On 03/29/18
Review No. 124494
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
You will be given different reasons for denying your claim. After you answer one, you will get another days later. Anything to avoid covering the home appliances.
# 124494
Cottonwood Heights - UT 02-23-2018
Tami Schwendima Cottonwood Heights UT
Posted On 02/23/18
Review No. 123109
4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Kenneth was professional and easy to work with. Thank you for helping me remedy my problem. This is a great company. I recommend it highly!
# 123109
Salt Lake City - UT 02-20-2018
Shannon Bergmann Salt Lake City UT
Posted On 02/20/18
Review No. 123018
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Excellent, speedy service. My water heater (40 gallons) was replaced within 7 hours from the discovery of its leaking at 8:15 a.m. Talk about FAST!!! The service center at National Home Guaranteed dispatched a friendly and accommodating repair man to my home; he arrived at 10:45 a.m. and my new water heater was installed by 3:00 p.m. that same day!!!!! Now, if only I could get this type of service from my cable company. Thanks to the National Home Guaranteed Team. view less
Excellent, speedy service. My water heater (40 gallons) was replaced within 7 hours from the discovery of its leaking at 8:15 a.m. Talk about FAST!!! The service center at National Home Guaranteed dispatched a friendly and accommodating repair man to my home; he arrived at 10:45 a.m. and my new water heater was installed by 3:00 p.m. that same day!!!!! Now, if only I could get this type
... view more
# 123018

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