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National Home Guaranteed Review 2024
National Home Guaranteed (NHG) presents five distinct plans accompanied by competitive service fees available in the market. Explore further insights about the company's plans, cost, coverage limits & exclusion within this comprehensive National Home Guaranteed review.
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Plans costs
$330-$600
Service fee
$45
10 Years in
Business
N/A Waiting
Periods
states
Headquartered in Utah, National Home Guaranteed (NHG) was established in 2013 and offers home protection plans at affordable rates. The company has a dedicated team of experienced professionals committed to providing coverage plans to Colorado, Utah, and Washington customers.
Our editorial team has written the National Home Guaranteed review after thorough research and going through online customer reviews. This review includes:
- Plans, coverage details, and limits
- Inclusions, exclusions & cost
- Step-by-Step Claim process
Why National Home Guaranteed?
National Home Guaranteed has customer service available 24/7
The company provides plans that are flexible and extensive
NHG offers coverage for unknown pre-existing conditions
HomeWarrantyReviews.com
3.2/5 (17)
Angie
3.3/5 (25)
4/5 (140)
Explore Verified Consumer Reviews for National Home Guaranteed
NHG has been FANTASTIC. We have been with them for 4 years. They have always been very responsive and taken great care of us on multiple occasions. I highly advise everyone to get their coverage=it gives me great peace of mind to know they always have us covered.
NHG was very prompt in responding to our concerns and dealt with all our issues effectively. ****** was very helpful in fixing our fridge and made sure they followed through on getting the right motor replacement. Really appreciated all the help!
Contacting NHG has been so easy and they have someone good at their job out the next day. It has been well worth the money, both for the money and for the effort of finding a repair person.
We had a water heater that exploded on a Friday night. When we called into the service department to have someone come out and fix it, they were there immediately. They did an amazing job and the installer was pleasant and knowledgeable. He stayed until he know the job was complete. We felt like we got the most incredible service. Thank you National Home Guarantee!
We had a water heater that exploded on a Friday and when we called into the service department to have someone come out they were at our home immediately. They stayed until the job was completely done and they made sure they did all that was necessary to get our hot water in working order. On the weekend! It was amazing. The installer was pleasant and knowledgeable and we felt like we got the most incredible service ever!! Thank you National Home Guarantee.
Kenneth was professional and easy to work with. Thank you for helping me remedy my problem. This is a great company. I recommend it highly!
Pros & cons
Pros
- Charges lowest service fee of $45
- Provides coverage limits that exceed the average standard
Cons
- Doesn’t provide monthly plans
Enquire For Cost-effective home warranty plans
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Plans & Coverage Of National Home Guaranteed
NHG offers five different plans, so customers can pick what works best for them. The plans cover the following items.
| Items | Standard | Standard Plus | Plus Favorite | Premier Favorite | Best Value |
| Central Heating System (2 Units Included) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Plumbing System | ✓ | ✓ | ✓ | ✓ | ✓ |
| Sewer Stoppages | ✓ | ✓ | ✓ | ✓ | ✓ |
| Electrical System | ✓ | ✓ | ✓ | ✓ | ✓ |
| Garage Door Opener | ✓ | ✓ | ✓ | ✓ | ✓ |
| Water Heater | ✓ | ✓ | ✓ | ✓ | ✓ |
| Appliances (Range, Cooktop, Oven, Microwave, Dishwasher, Trash Compactor | ✓ | ✓ | ✓ | ✓ | ✓ |
| Garbage Disposal | ✓ | ✓ | ✓ | ✓ | ✓ |
| Central Vacuum | ✓ | ✓ | ✓ | ✓ | ✓ |
| Air Conditioners/Coolers (2 Units Included) | ✓ | ✓ | ✓ | ✓ | |
| Kitchen Refrigerator | ✓ | ✓ | ✓ | ||
| Clothes Washer | ✓ | ✓ | |||
| Clothes Dryer | ✓ | ✓ | |||
| Additional Heating Unit (S) | ✓ | ||||
| Additional Air Conditioner (S)/Cooler (S) | ✓ | ||||
| Additional Garage Openers | ✓ | ||||
| Additional Water Heaters | ✓ |
Optional Coverage
Additionally, you can select the following optional items at an extra cost:
- Air Conditioning System
- Kitchen Refrigerator
- Clothes Washer
- Clothes Dryer
- Additional Heating Unit(s)
- Additional Air Conditioner(s) / Cooler(s)
- Additional Garage Openers
- Additional Water Heaters
- Pre-existing / Unknown Condition
- Any Additional Full-kitchen
- Swimming Pool Equipment
- Spa Equipment
- Common Pool & Spa Equipment
- Interior Whirlpool / Equipment
- Freezer
- Well Pump
- Sump Pump
- New Construction
Coverage Limitations & Exclusions
As per the agreement, NHG will pay for the repair and replacement of your covered equipment up to $20,000 for all the claims under your contract.
Moreover, the maximum amount per occurrence is up to $3,000. Look at the table below to learn more about NHG’s provided limits.
|
Items |
Coverage Limits |
|
Central Heating System |
Up To $1,500 |
|
Refrigerant |
$10 Per Pound / Occurrence |
|
Central Vacuum |
Up To $400 |
|
Plumbing Fixture |
$200 / Fixture |
|
Sewer Stoppages |
Up To $170 |
|
Water Heater Gas / Electric Tankless, Oil, Or Power Vent Water Heaters |
Up To $1,000 Up To $800 |
|
Garage Door Opener |
Up To $300 |
|
Appliances |
Up To $1,000 |
|
Kitchen Refrigerator / Freezer (Add-On) |
Up To $2,000 |
|
Well Pump (Add-On) |
Up To $500 |
Apart from the coverage limits, National Home Guaranteed does not cover repairs or replacements of the following:
- Any home equipment leased by you and not owned
- Roofs, flashing, eaves, gutters, walls, doors, ceiling, basement walls, foundations, dows, slabs, or any structural items.
- Adaptive, consequential, or connective items that have not failed but can get replaced when installing a failed item
- Any rusted condition to components
Note: There may be other exclusions, so we recommend you go through the service contract before proceeding.
National Home Guaranteed Cost
The cost of the National Home Guaranteed plans varies based on the chosen coverage. The premiums start from $300/year and go up to $600/year. The table below lists the price details of all the plans offered by the company:
|
Plans |
Cost/Annum |
|
Standard |
$330 |
|
Standard Plus |
$380 |
|
Plus Favorite |
$425 |
|
Premier Favorite |
$500 |
|
Best Value |
$600 |
|
Service Call Fee: $45 |
|
Note: NHG offers a separate Condo Coverage option at $300 per annum.
Review Of Plans, Coverage & Customer Service Of National Home Guaranteed Home Warranty
National Home Guaranteed has received average ratings across the web. Most revolve around the company’s professionalism, prompt, and customer-friendly services. The company has attracted several customers because of its competitive pricing.
Review Of National Home Guaranteed Warranty Plans & Coverage
- NHG Home Warranty provides customers with five comprehensive plans. The premiums are considerably lower than the market averages, as its most expensive plan costs $600 annually.
- The company’s deductible is among the lowest in the industry, at $45 per visit.
- NHG solely provides yearly plans, which may not be suitable for individuals seeking monthly coverage options.
- NHG’s coverage offerings are also among the best in the market, with an aggregate coverage limit of $20,000 per contract term.
- NHG stands out due to its unique advantage of offering affordable premiums and generous coverage limits, which few other companies provide.
Review Of National Home Guaranteed Warranty Customer Services
- Regarding customer services, National Home Guaranteed has received a rating of 3.9 stars out of 5 after 140 reviews on Google.
- NHG’s customer service earns praise for its responsiveness and professionalism, but negative reviews often cite claim denials and reimbursement amounts lower than agreed upon.
National Home Guaranteed Claim Filing Procedure: Phone Number, Web Portal, & Online Form
Filing claims with the National Home Guaranteed is easy. The following pointers mentioned below will help you file an effective claim.
- When you notice a device malfunctioning, call the customer service number at 1-800-597-0552 or visit the NHG website and submit your service request.
- The company will send an authorized contractor to check out the problematic device.
- Depending on the device’s condition, the item will either get repaired or replaced.
- After a complete diagnosis, you must pay the technician a service fee of $45.
Conclusion
National Home Guaranteed offers comprehensive coverage options catering to all homeownership aspects for complete protection. The company’s ability to offer lower deductibles and premiums than industry standards has attracted numerous customers.
However, we recommend conducting thorough research before making the final decision. Read their contract’s fine print to ensure you understand every detail of the plan.
Quick Details About The Company
| Year Of Establishment |
2013 |
| Address |
1935 E Vine St Ste 140, Salt Lake City, Utah, 84121, United States |
| Type Of Company |
Private |
Why Should You Trust Us?
- We performed a thorough review of the sample contract from National Home Guaranteed to simplify and refine its structure and outlines.
- In our assessment, we delved into more than 155+ customer reviews across diverse platforms to better understand their perspectives, concerns, and viewpoints.
- This comprehensive review reflects 27 hours of exhaustive research dedicated to thoroughly understanding every dimension of the company.
- Moreover, all the information presented in this review is directly gathered from the National Home Guaranteed official page and their sample contract.
Frequently Asked Questions (FAQs)
Does National Home Guarantee Provide Coverage For All Components Under Its Plans?
A.
No, the National Home Guarantee does not cover all components for the items that they protect under its plans. Read through the service contract to get a complete list of what parts are covered. Once you have a clear picture of what to expect, you can make the best possible decision for your home.
Can I Cancel Or Transfer My National Home Guarantee Service Contract?
A.
Yes, you can cancel or transfer your service policy. You must pay $49 at the time of cancellation or transfer. You may be eligible for a refund depending on when you cancel your contract. For further clarification, please contact customer care or refer to the details in your policy document.
What Is The Duration Of A National Home Guarantee Policy?
A.
National Home Guarantee contracts are applicable for a set duration of 12 months. If you are happy with the company’s services, you can renew your policy before it expires. You can stick with your current plan or upgrade depending on your requirements.
Which States Do National Home Guaranteed Home Warranty Cover?
A.
National Home Guaranteed offers services in Colorado, Utah, and Washington.
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