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ORA Home Warranty

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ORA Home Warranty

Call Now for a Quote
888-351-0908

Rating Timeline
Customer Service 2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating2.5 Star Rating
Service Timeliness 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Repair Service 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Overall Rating2.2 2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
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P.O. 351988, Toledo, Ohio 43635-1988 IL, IN, KS, KY, MI, MO, OH, PA
888-351-0908 $430
Premium $430
Deductible $50
Effective At closing or after payment
NHSCA Membership No
Coverage Area Selected States Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio, Pennsylvania
Years In Business 33
Total Reviews 10
Complaint Resolution No
BBB Rating
Executive Profiles Deborah Lockerman - , President/Director -
No. of Employees 5 - 10
Headquarters Toledo, OH
Address P.O. 351988, Toledo, Ohio 43635-1988
Alias NA

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Get A Home Warranty Quote
Protect Your Appliances Now

Call Now for a Quote
888-351-0908

Write an honest review now !

Reviews & Ratings

Royal oak - MI 05-15-2018
Mike Royal oak MI
Posted On 05/15/18
Review No. 126404
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Terrible customer service run out of a mom and pop warranty group.

First off did not have a plumber that they could even recommend. When they did finally recommend the plumber, they no showed.

After providing 2 separate quotes they continued to be sure that the plumbers were wrong and fight over the phone for hours.

At the end of the day save your money. Only was using them as they were a home warranty purchased by the seller of the home. Will be buying a different home warranty right away by a reputable company. view less
Terrible customer service run out of a mom and pop warranty group.

First off did not have a plumber that they could even recommend. When they did finally recommend the plumber, they no showed.

After providing 2 separate quotes they continued to be sure that the plumbers were wrong and fight over the phone for hours.

At the end of the day save
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# 126404
Sunbury - OH 09-08-2017
Diana R Sunbury OH
Posted On 09/08/17
Review No. 115888
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
This company deserves "0" stars. Unbelievably rude, unprofessional, and will do absolutely anything to argue with you to get out of paying for repairs or replacements. They question the service tech, as if he was not recommended by them in the first place and has no idea how to do his job. I have a quote to fix the appliance in question, but they will not reimburse the amount that was quoted. They are telling me another number that they supposedly agreed to with the service tech, even though that number is not on the quote that I received from the service company. view less
This company deserves "0" stars. Unbelievably rude, unprofessional, and will do absolutely anything to argue with you to get out of paying for repairs or replacements. They question the service tech, as if he was not recommended by them in the first place and has no idea how to do his job. I have a quote to fix the appliance in question, but they will not reimburse the amount that was
... view more
# 115888
Grand Blanc - MI 05-24-2017
DRLiimatta Grand Blanc MI
Posted On 05/24/17
Review No. 110425
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
They have no intention of reimbursing you for anything. The female claims rep is unbelievably unprofessional and rude, talking over you and the service tech, accusing them of overcharging w/o a clue. Save your money, flat out terrible!
# 110425
La Porte - IN 02-01-2017
Robert Sebesta La Porte IN
Posted On 02/01/17
Review No. 108382
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
So far. Awful company to deal with. I don't know the woman's name but she was rude to my wife and the garage door company! She has my wife climbing all over the garage for serial numbers and age of the garage door. The paperwork says nothing about serial numbers or age of items but now they are an issue. Probably going to have to contact an attorney! NOT HAPPY!
# 108382
Carol Stream - IL 12-16-2016
Anthony Badway Carol Stream IL
Posted On 12/16/16
Review No. 107655
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I am a realtor and have been using ORA Warranties for 12 years. During the sale of my property, my thermostat went out the day of closing. I called the warranty company first as is always required, they directed me to call my HVAC expert. Who promptly replaced the Stat. Will receive a check shortly from ORA to reimburse minus my deductible. I am very happy with this warranty for the price.
# 107655
North Aurora - IL 08-23-2016
Jay H North Aurora IL
Posted On 08/23/16
Review No. 105240
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Worst company ever and shouldnt be in business everything people said is true. Watch out for deb she is a beep beep
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# 105240
Hollister - MO 08-05-2016
Dick smith Hollister MO
Posted On 08/05/16
Review No. 104559
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
They claim to be a home warranty company...but in reality they are a service company and only pay for parts ..and then cut the price in 1/2.

Worst company to deal with!!!!!!!
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# 104559
Jeffersonville - IN 06-06-2016
N Brewer Jeffersonville IN
Posted On 06/06/16
Review No. 101729
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Horrible company. They sound all nice on the phone when you initially call, acting all concerned. Don't let that fool you, they're only concerned with finding every little thing they can to deny your claim. The water heater flooding your garage after hours? you better get several different opinions and have each plumber speak to the warranty company before having on the work done. Water leaking into your garage from your shower? They don't cover repair, only replacement.

So, all in all this is the worst customer service I've ever had, they lie and tell me they explained everything clearly, when I know I followed their instructions to the letter to ensure they didn't have reason to deny my claims. Doesn't matter, they'll find, or create more reasons to deny the claim. Even a so called supervisor hung up on my wife. view less
Horrible company. They sound all nice on the phone when you initially call, acting all concerned. Don't let that fool you, they're only concerned with finding every little thing they can to deny your claim. The water heater flooding your garage after hours? you better get several different opinions and have each plumber speak to the warranty company before having on the work done. Water
... view more
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# 101729
Lapeer - MI 05-17-2016
R. Mattucci Lapeer MI
Posted On 05/17/16
Review No. 100943
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Simply save your money, this is the worst Home Warranty available, they look for ways to not have to pay, pending refund now, the hassle alone isn't worth your out of pocket expense. My recommendation is to not waste your time here.
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# 100943
Santa Claus - IN 05-06-2016
Diane Beyersdorfer Santa Claus IN
Posted On 05/06/16
Review No. 100555
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Absolutely no help. No amount of information is ever enough for them. They are rude on the phone. This warranty isn't worth the paper it is printed on. Don't waste your money.
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# 100555

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