Residential Warranty Services Review 2024

Plans & Coverage Of Residential Warranty Services

Residential Warranty Services offers two comprehensive plans to its customers – Simple & Premier Plans. The company also provides an 18-month extended warranty plan.

Let’s take a look at the table below to understand the coverage offered by RWS:

Note: To qualify for the Termite plan coverage under the Simple & Premier Plan, buyers must provide a termite report issued within six months before the contract’s commencement.

Optional Coverage 

Apart from the abovementioned list, Residential Warranty Services offers few items under optional add-on coverage.

• Pool & Spa Coverage
• Septic Tank Pumping
• $75 Deductible Buydown

With this, it also allows customers to add a condo discount of $20.

Find out what else your home warranty cover by taking a free quote here!

Coverage Limitations & Exclusions

Residential Warranty Services will protect your home items up to a certain limit set by the company. The aggregate dollar limit is $25,000. However, the company also has different dollar limits for every item.

As outlined in its sample contract, the table below individually illustrates the specific coverage limits for appliances and systems.

• Additionally, RWS contracts only cover the items within the perimeter of the home’s foundation and associated garages. 
• Appliances will only be treated if they are damaged due to normal wear and tear. The company will not cover appliances damaged due to natural disasters or acts of God.
• The replacements will have comparable capacity and features; however, RWS does not claim responsibility for matching brands, colors, measurements, or altering cabinets or structures. 
• They will not cover leased equipment and any systems and appliances with pre-existing conditions. 
• Although they provide services for equipment that has been improperly installed, these services are subject to specific limitations and circumstances.
• The company is not liable for damaged items due to a sewer or water line failure or repair. 

Lastly, you may learn more about RWS restrictions and exclusions through the sample service contract.

Residential Warranty Services Cost

Residential Warranty Services plans range between $34.95 to $52.42 monthly and $470 to $629 annually. The pricing is based on a simple square footage method.

Their use of square footage as a basis for pricing provides a straightforward approach, allowing homeowners to quickly understand and assess the cost implications for their property size.

Let us have a look at the pricing structure below:

Note: The pricing given above is for houses below 1,500 sq ft. If your home doesn’t fall in this category, we encourage you to take a free estimate.

Review Of Plans, Coverage & Customer Service Of Residential Home Warranty Services 

Residential Warranty Service provides two coverage plans designed to accommodate the varying needs of homeowners. Their pricing structure and deductible options are transparent and understandable, enabling prospective customers to make well-informed decisions. Additionally, their 18-month warranty option stands out as a notable feature.

Review Of Residential Home Warranty Services Plans & Coverage

• One standout feature offered in the Simple and Premier plans is the opportunity to switch to the 18-month plan if you’ve had a qualifying home inspection with a Certified Inspection Expert. This added benefit can give homeowners an extended coverage period at the distributed cost.
• The company has set an aggregate limit of $25,000, above the market average. Moreover, the limits for HVAC, electrical, plumbing, and appliances range to $10,000.

Review Of Residential Home Warranty Services’ Customer Services

• Residential Home Warranty Services has an above-average rating of 3.3 on Google from nearly 875 consumers but is not accredited by the Better Business Bureau (BBB).
• Customers have praised the company for the prompt response and professionalism of the customer service. However, some customers have expressed their dissatisfaction in terms of claim denial.

Residential Warranty Services’ Claims Filing Procedure Phone Number, Web Portal, & Online Form

A repair or replacement claim for the equipment malfunction submitted under the RWS contract is categorized under three claim types: Emergency, Urgent, and Non-Emergency.

• To file a claim with Residential Warranty Services (RWS), call their helpline during weekdays between 7:30 a.m. and 5:30 p.m.
• You also have the option to begin the claim process by filling out the online form provided on their website.
• If the claim falls outside the scheduled coverage, you won’t be required to pay the deductible for non-warranty issues.
• Once your claim is deemed eligible under the warranty coverage, the processor will forward it to a contractor.
• The contractor will then contact you to schedule a convenient appointment for repair or replacement.
• While you are responsible for paying the service call fee, RWS covers the expenses associated with repair or replacement.

Conclusion

Residential Warranty Services provides comprehensive plans to lower repair and replacement expenses for buyers, sellers, homeowners, and real estate professionals. 

The company provides perks such as complimentary SewerGard protection and roof leak repairs at no extra cost. However, there’s potential for enhancing customer service and diversifying plan options. Additionally, we recommend going through the contract before reaching a final decision.

Looking for the finest home warranty? Get your free quote right here!

Quick Details About The Company