Secure Home Warranty

Home Warranty Plan Details and Reviews for Secure Home Warranty

Secure Home Warranty
Customer Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Service Timeliness 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Repair Service 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Overall Rating4.7 4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating4.5 Star Rating
Total Reviews: 385
Total Quotes : 3642
Premium $319-$499
Deductible $55-$75
Effective 30 days from payment
Years In Business 2
BBB Rating C
Complaint Resolution N
Offers Online Claims Y
Coverage Area Nationwide (USA)



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 (877) 770-5669

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Secure Home Warranty claims that its plans are aimed to provide prompt remedies and help homeowners save thousands of dollars on repairs and replacements. The company feels that their warranty products are the best when it comes to securing your budget and home appliances.

Secure Home Warranty has a near nationwide coverage and they also maintain a large network of contractors who are picked after stringent screening. In addition to this, the company also runs frequent grading tests on their contractors to ensure that they provide satisfactory services to the customers.

Apart from their warranty products, Secure Home Warranty has much more to offer to their customers. The company has assigned a set of consultants to work around the clock to help potential customers figure out what plan they want and also to accept claims from the existing customers. These consultants also handle the dispatch of contractors to customers who have placed claims. The consultants can be reached at the company’s toll free number at any time.

Secure Home Warranty maintains a website to assist potential customers with buying and managing their plans online. Claims can be submitted online through the website which also allows customers to track the progress of the same. Everything from a free quote for potential customers to managing accounts, Secure Home Warranty’s website is every homeowner’s personal sidekick.

Secure home warranty has several products to offer homeowners, buyers/sellers, multiple property owners and even realtors. Most of the their plans are customizable thereby allowing customers to expand coverage should they wish to. Also, the company does not place restrictions on age or make of the model and neither do they mandate a home inspection prior to purchasing a plan.

A standard plan from Secure Home Warranty is priced at around $499 per annum. And the deductible per service visit would be charged at around $45. For all plans, coverage begins within 30 days of making the payment for the warranty plan.

Secure Home Warranty’s plans come in three variants - Elite plan, Core plan and Appliance plan. All three vary in the level of coverage and the annual premium, with the Elite plan offering maximum coverage and being priced the highest. Additionally, there’s a list of select items from which customers can pick as many as they wish to expand the coverage of a plan they select.

Reviews & Ratings

Kenner - LA 02-21-2017
Sam Lesia,Kenner LA
Posted On 02/21/17
Review No. 108742
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I was caught in a pickle when I couldn't open my garage door, couldn't even get my car out which was quite problematic. Secure home warranty kept to their word and pulled through with the fastest repair i've experienced, they sent a same day contractor and I was still able to have the second half of my day
# 108742
Carnegie - OK 02-21-2017
Willard Bayes,Carnegie OK
Posted On 02/21/17
Review No. 108741
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Yesterday they sent out a techie to repair some issue in my electrical box w the breakers. The parts were replaced and the whole procedure took roughly 1 hour, best part is the appeal system over the phone which is quite fluid
# 108741
Bluebell - UT 02-21-2017
Izzy Bucha,Bluebell UT
Posted On 02/21/17
Review No. 108740
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
At first was a bit skeptical because most of these warranty companies come off very cheap and turn out to be stingy with pay off. Secure was not stingy at all, they reimbursed a repair on my ductworking in my one fam house. Very generous
# 108740
Gulfport - MS 02-21-2017
Almira Dirfus,Gulfport MS
Posted On 02/21/17
Review No. 108739
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Thanks for the repair on my home heating system. The central unit was fairly new but still needed some sort of maintenance that I had no clue about, many thanks!
# 108739
Saint Paul - MN 02-07-2017
Jackie Pinnel,Saint Paul MN
Posted On 02/07/17
Review No. 108486
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It's been almost half a year with this warranty company, I found out about it by word of mouth. So far Secure has serviced my well pump and microwave oven that is built in to my cabinet in my kitchen,, Both of these separate claims resulted with full repair, what was even better was not having out of pocket fees no surprises
# 108486
Pataskala - OH 02-07-2017
Ramona Szeck,Pataskala OH
Posted On 02/07/17
Review No. 108485
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Aside from being on hold for 10 minutes the remainder of my service call went pleasantly and it has led me to write this review. I wasn't expecting to be taken care of with such an intensive job like my hvac system but little did I know I had full coverage. I was reimbursed by check the following week
# 108485
Vergennes - VT 02-07-2017
Ed Ryckier,Vergennes VT
Posted On 02/07/17
Review No. 108484
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Grateful for the response time and how thorough the repair service I had on my washer. This coverage went far beyond the other providers I'm used to.
# 108484
Ames - IA 02-07-2017
Natti Henders,Ames IA
Posted On 02/07/17
Review No. 108483
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My son had called in to Secure last week to describe what was going on with our sprinkler system in the home. Secure home warranty handled our claim very promptly and with more than decent manners. The sprinkler system was fixed just the next day after he had called
# 108483
Sewanee - TN 02-06-2017
Ed Hawkins,Sewanee TN
Posted On 02/06/17
Review No. 108459
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Stay away from this company. After having experienced other highly rated companies, I decided to give Secure Home Warranty a try. After them denying my claim on a hot water heater. I provided them the necessary documentation from the technician that I had to pay for. They didn't respond to my emergency call for 2 days. After paying over $500 out my own pocket, they denied reimbursement. I intend on taking them to court to recoup my money and the fees associated with this contact. view less
Stay away from this company. After having experienced other highly rated companies, I decided to give Secure Home Warranty a try. After them denying my claim on a hot water heater. I provided them the necessary documentation from the technician that I had to pay for. They didn't respond to my emergency call for 2 days. After paying over $500 out my own pocket, they denied reimbursement. I
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# 108459
Huntington Beach - CA 02-03-2017
SK,Huntington Beach CA
Posted On 02/03/17
Review No. 108438
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:2 Star Rating2 Star Rating2 Star Rating2 Star Rating2 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Horrible experience!! Stay away. Unprofessional customer service and claim service. Didn't cover even minor plumbing and electrical issues. Having to call everyday for cancellation and refund, it's been more than 2 weeks now. Stay away from this home warranty company! Worst experience!
# 108438
Radcliff - KY 02-03-2017
Richie Amias,Radcliff KY
Posted On 02/03/17
Review No. 108429
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I've had to try out a few other carriers before this one unfortunately, but at least I got to Secure.
This company has saved me money on my appliances like my whirlpool clothes dryer unit and also one standalone fridge. They get back to you very quickly and almost no hassle is given for repair approval
# 108429
Tempe - AZ 02-03-2017
Juhan Pedar,Tempe AZ
Posted On 02/03/17
Review No. 108428
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
The gutter was causing a roof leak on one of my lower roofs, it was pouring down on it too hard. And over time made a hole straight through! Secure came in to fix the roof as is agreed in my policy but what was even more impressive was that they also quickly fixed my gutter before leaving. Really such a kind notion, and I even tried to tip but the contractors they sent out wouldn't accept it. Thanks for all the help!! view less
The gutter was causing a roof leak on one of my lower roofs, it was pouring down on it too hard. And over time made a hole straight through! Secure came in to fix the roof as is agreed in my policy but what was even more impressive was that they also quickly fixed my gutter before leaving. Really such a kind notion, and I even tried to tip but the contractors they sent out wouldn't accept it.
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# 108428
Granger - IN 02-03-2017
Lucas Nyman,Granger IN
Posted On 02/03/17
Review No. 108427
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
We had a very satisfactory claim this past month with service done on our heating system part of the hvac, and the timeliness as well as organization of the process was what made it a pleasant claim
# 108427
Orem - UT 02-03-2017
Barett Miele,Orem UT
Posted On 02/03/17
Review No. 108426
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Kitchen sink disposal unit was not working properly. This caused the sink plumbage to get backed up which as anyone knows it quite annoying. SHW was able to get me my repair the same day which was clutch
# 108426
West Bloomfield - MI 02-02-2017
Judy Owens,West Bloomfield MI
Posted On 02/02/17
Review No. 108412
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Very very unhappy.when policy was sold to me I was told it was 40 dollars a service call. However was not told that it 40 dollars for each service that that person performs. So if you have one leaky pipe and two clogged drains that the same Plummer who is at the house you would need to pay him a total of 120 dollars up front. Not just st 40 dollars. They said it was not n the contract however first it is not written clearly that way and it is the consumers fault if they did not get the email with the contract. I found all this out after I had the plumber come. He fix d the pipe but I went out and bought a snake and fixed the clogs myself. When wanting to cancel a 400 dollar contract the only refund I could get was 98 dollars as they took the amount they paid plumber plus a75 dollar service fee off view less
Very very unhappy.when policy was sold to me I was told it was 40 dollars a service call. However was not told that it 40 dollars for each service that that person performs. So if you have one leaky pipe and two clogged drains that the same Plummer who is at the house you would need to pay him a total of 120 dollars up front. Not just st 40 dollars. They said it was not n the contract however
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# 108412
rocklin - CA 02-01-2017
ray,rocklin CA
Posted On 02/01/17
Review No. 108385
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Service Timeliness:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
I paid 2 year premimum . after one year gone, requested a service. They sent a contractor in. the contractor reported fault with the system and made a report.
I have called the company several times. and everytime they say they are looking into it and respond in one day. It has been more than 3 weeks now!!??
I am taking it to court but I wonder how many people like me have gone through the same experience view less
I paid 2 year premimum . after one year gone, requested a service. They sent a contractor in. the contractor reported fault with the system and made a report.
I have called the company several times. and everytime they say they are looking into it and respond in one day. It has been more than 3 weeks now!!??
I am taking it to court but I wonder how many people like me have gone
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# 108385
Burley - ID 02-01-2017
Jon Sasaki,Burley ID
Posted On 02/01/17
Review No. 108379
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
I have received reimbursement for a claim in early january, the check has come in a few days ago and I will describe the claim. It was a big job to be done to fix my sewage connection in my house, you could even smell it. But by the time they were done patching it up the stench already got much better and the sewage was back and running
# 108379
Vienna - VA 02-01-2017
Julian Stetz,Vienna VA
Posted On 02/01/17
Review No. 108377
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Both the cooking range and the oven that is connected were not sparking any flames so I gave a call to Secure. They responded by shipping out a technician a ew hours later, he was yound well mannered and very knowledgeable
# 108377
Lyndon - KY 02-01-2017
Gregor Yeiman,Lyndon KY
Posted On 02/01/17
Review No. 108370
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Thankfully enough for this company my hvac system was repaired and at the same time the contractor was able to reattached a piece of my ductwork that was loose and falling off-- two brids one stone
# 108370
Alma - MI 02-01-2017
Talulah Mcnary,Alma MI
Posted On 02/01/17
Review No. 108365
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Last spring I purchased a one year elite plan with the company for my one family home. Over the summer my son was playing with the pool heater settings and the system was malfunctioning and wouldn't heat the pool. Secure Warranty acted quickly enough for us to have the pool available for the same weekend, super convenient!
# 108365
Ozark - AL 02-01-2017
Cathie Hahn,Ozark AL
Posted On 02/01/17
Review No. 108364
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
My home in Alabama has a well pump in the back yard which needed maintenance. I was happy to hear that this company covered that system as an extra add on. The repair went by smooth
# 108364
Bethlehem - PA 01-30-2017
Theo Leventhal,Bethlehem PA
Posted On 01/30/17
Review No. 108300
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
It's been good to have this option on the market. As a property manager I have a few rental tenants who run into household problems. Secure is extremely compatible with my situation and is even willing to communicate directly with tenants to resolve issues right away
# 108300
Asheville - NC 01-30-2017
Merve Goettl,Asheville NC
Posted On 01/30/17
Review No. 108297
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Again thank you Secure for the immense help that was serviced out to our plumbing system in our house. I found out of the crisis when I saw a few inches of water on my basement floor. They acted very quickly and closed up the leakages and pipe problems, and also covered me for costs on the repair which was very pleasant
# 108297
Great Bend - KS 01-30-2017
Jennifer Gundam,Great Bend KS
Posted On 01/30/17
Review No. 108290
5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Customer Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Service Timeliness:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Repair Service:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
Overall Rating:5 Star Rating5 Star Rating5 Star Rating5 Star Rating5 Star Rating
One my electrical system in my home was back and running I was thrilled enough to write this review. It took only one day for the repair to occur since I called them yesterday
# 108290
West Bloomfield - MI 01-25-2017
judy ,West Bloomfield MI
Posted On 01/25/17
Review No. 108217
1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Customer Service:3 Star Rating3 Star Rating3 Star Rating3 Star Rating3 Star Rating
Service Timeliness:4 Star Rating4 Star Rating4 Star Rating4 Star Rating4 Star Rating
Repair Service:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Overall Rating:1 Star Rating1 Star Rating1 Star Rating1 Star Rating1 Star Rating
Today I had plumber out for repair of leaky pipe and clogged draiN. Thinking I would have the 45 dollar service fee quoted to me when I signed on. Was Informed it is a 45 fee for each service preformed even by the same plumber. In the print of the contract I received on the jan20 on line . There is a clause that states while tech iis traveling to your home there is a addition fee for each service preform and addition. Fees may occurred on the service he is preform I had not had time to read this yet they state they sent it in Nov and twice in dec. I never received the contract. I also had requested them snail mail me one as I do and did not ever get a contract.
I feel when selling a contract they should be very upfront about that 45 fee is for each service preformed.
I am waiting to hear back from billing department now on my refund as I am canceling this policy. . view less
Today I had plumber out for repair of leaky pipe and clogged draiN. Thinking I would have the 45 dollar service fee quoted to me when I signed on. Was Informed it is a 45 fee for each service preformed even by the same plumber. In the print of the contract I received on the jan20 on line . There is a clause that states while tech iis traveling to your home there is a addition fee for each
... view more
# 108217
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